11 Marketing Survival Lessons Learned from Accidentally Enraging an Island City-State
600,000 unique visitors flooded in to read the post and half of them were not happy with me. This post outlines the 11 most important marketing lessons I learned from accidentally enraging a good portion of the island of Singapore.
December 4, 2013 37 33
How Much Data Is Missing from Analytics? And Other Analytics Black Holes
Blog Post: May 28, 2018Wow Tom! What a wonderful and well thought out experiment. I just forwarded this to my clients. Thank you for all of your hard work on this! I'm grateful that we have analysts like you in the community!
One follow-up question: Did you group Internet Explorer and Edge together in the results above? I ask because I think it is probable that Internet Explorer would perform worse than Edge as IE is older and now obsolete software.
Announcing the Web Developer's SEO Cheat Sheet 3.0
Blog Post: May 18, 2015Wow, was that really 2008? Time flies. :-) I remember staying up all night working on the original version of this and posting it on the blog without telling anyone. I walked to work that day thinking maybe I shouldn't have done that. :-p
I LOVE the new version. Cyrus (and team!) well done on an extremely useful resource!
Gianluca, thank you for continuing to be a positive and extremely valuable resource for all of us. :-)
Cyrus, this looks amazing! It makes me really happy to see you take the torch and thrive :-) You and the team did an absolutely fantastic job on this resource.
You have been a huge asset to the Moz and I have really enjoyed seeing you take content to the next level. You da man! :-)
HTTP/2: A Fast, Secure Bedrock for the Future of SEO
Blog Post: December 11, 2014The EFF has a proposed solution for the cost and complexity of setting up SSL. If everything works the way they say, it should largely be a non-issue after Summer 2015. See https://letsencrypt.org
Thank You for 10 Incredible Years
Blog Post: October 06, 2014This brought a big smile to my face :-) Love you guys!
Help with (Not Provided): New Landing Pages Report in Moz Analytics
Blog Post: June 10, 2014For other people who might be confused... The opportunities tab referred to in the post refers to the opportunities tab in Search -> Keyword Rankings -> Opportunities (look on the far right, not in the side navigation). This is not the same thing as the more prominent Opportunities subsection in the Links section. :-)
That took me far longer than it should have to figure out :-) I get easily confused when I am excited about new features.
11 Marketing Survival Lessons Learned from Accidentally Enraging an Island City-State
Blog Post: December 04, 2013The reason varies by post. Most of my big posts are not controversial but still get some negativity because my association as a marketer.
> It's also interesting you say that there are more stories than the one told.
Yeah, that took me too long to learn :-) It is hard to be actionable with this point but it is extremeley important for morale :-)
> Why did the post suddenly become popular a few days later?
I was never able to pinpoint the exact cause but it the traffic came from Facebook. I have a theory that it came from a prominent tweet that then caused the sharing on Facebook but it is hard to be sure.
> Honesty and Controversy are great marketing tools but the context is even more important.
Excellent point. :-) I am certainly not advocating controversy as a marketing technique. As you pointed out, it is the context (and/or conversions), not just the amount of traffic driven that is the success indicator.
>Once again, it proves that its all about content (and its real value) and nothing else.
I feel that I am continuing to learn this every day. It is true, it just isn't easy. :-)
Hey Ben!
Glad you found some value in this incident :-p
It is important to note that I didn't intend for the post to go viral. It just happened naturally and the above steps are how I dealt with it. I don't recommend writing a controversial post for the sake of being controversial. Many people do that with success but for me it creates a brand image that I am not interested in. (Does the world really need another Perez Hilton?)
>Maybe aiming for 10% of Australia or Vietnam this time? ;-)
Doesn't the mainstream media do this everyday? #OhSnap
The Web Developer's SEO Cheat Sheet 2.2
Blog Post: August 29, 2013Awe, thanks Jesse :-) Best of luck on your journey and let me know if I can help!
#handshake <-- Pound Handshake (The hash tag used to be more commonly called the pound symbol before Twitter took over my favorite tic-tac-toe board shaped character.)
I actually think subdomain is more appropriate here. While the evidence is beginning to thin, it still looks like there are benefits to consolidating (or at least minimizing) related subdomains (from a domain authority perspective).
Also regarding subdomain vs. (sub)domain, it is a bit unclear but I side with 'subdomain' as specified in the DNS RFC paper: https://tools.ietf.org/html/rfc1034#section-3.1 (See 'Domain Concepts and Facilities')
Me too :p
Good catch! You are right.
Thanks Heather! I'll try to keep the yuckiness to a minimum. :-p
Keep an eye on that list, I am going to start giving away life list experiences to people who deserve them in the coming months.
I highly recommend it. Having a written list revolutionized the way I prioritize.
It's not ideal as it will affect sharing rates (longer URLs are harder to share in some mediums), and decreases relevancy from an information architecture perspective. No CMS is perfect but switching to wordpress might help you for other SEO reasons (super helpful plugins and optimized themes)
Happy to be back!
I ran into the exact same problem, thus the reason for creating this. (Almost out of necessity)
Thanks! Best of luck, let me know if you would like anything added to the sheet!
Curses! Foiled again!
"Fist bump" was indeed the phrase I was looking for! This whole "communicating with other people" thing is hard.
Seriously though, thanks Rand. It is good to be back :-)
Goodbye SEOmoz. Hello Moz!
Blog Post: May 29, 2013Awww :-D Bittersweet but very exciting! Congrats on all of your hard work. I am super excited to see what is to come!
Moz's $18 Million Venture Financing: Our Story, Metrics and Future
Blog Post: May 01, 2012:-D Congrats, this is super exciting! Well done everyone at the Moz! It has been a treat seeing the company grow to this point and I am anxiously awaiting to see what comes next :-)Â
(It hope it involves donuts, really big donuts)
You all rock and I am thrilled to see SEOmoz get something it very much deserves!
Agent SEO Reporting, Ma'am!
Blog Post: April 10, 2012lol, well I agree with you on the overboard part :-p
Very thorough and entertaining post on a normally dry and skipped over subject. Well played! (And quite helpful!) My biggest takeaway was the lunch meeting you suggested. I know that increasing one-on-one time makes a huge difference. Your suggestion of doing it over lunch makes a lot of sense. Might as well take the standard meeting and add food!
Thanks!
Huge, Amazing Changes at SEOmoz: A Documentary of My Success
Blog Post: March 31, 2012Loved this! This is my new favorite Moz April Fools day gag.
Aaron now that this is filmed, I highly recommend burning those shorts. Those have already contaminated too many Internet users.
The Web Developer's Interactive Cheatsheet for SEO and the Open Graph
Blog Post: March 10, 2012Meh, he's overrated :-)
This is way better than the original! :-) I love this.
Remembering a Dog Named Goodnewscowboy
Blog Post: August 16, 2011This is a huge loss for our community :-(
GNC made an incredible impact on me through his positivity, brains and level-headedness.
:-(
Sharing Everything I Learned As A Top-Tier SEO Consultant at SEOmoz
Blog Post: March 17, 2011Hey all,
I just created a list of people to notify when the e-book version of the book comes out.Feel free to add your name to this list:https://eepurl.com/c7QVU and I’ll e-mail you as soon as its available.
Thanks again everyone! :-)
I talked to my publisher and there will be e-versions of the book but the availability date is still unknown.
I put a lot of effort into that question and kept thinking about it as I wrote. I did cover the most important tools which will get outdated at some point (but they were necessary to explain to in order to explain bigger ideas) but most of the emphasis of the book is on the consulting process and the SEO mindset. They should last a whole lot longer.
Yes! It is available at most major book sellers. Barnes and Nobles, Borders, etc...
Sorry about that Mark! I don't know the answer to that right now but i have my publisher looking into your comment right this very second.
Hey sorry about that! Did you try this from the European version of the Wiley site or from a different site?
If that doesn't work, sensus, pointed out you can get the same deal from Amazon and Barnes and Noble right now. (This wasn't the case earlier today)
I have been working on that with my publisher. A Kindle version seems likely but no promises. :-)
lol, valid point. It wasn't like that when I drafted the post :-) I suppose now it is just easier to save money on the book.
7 Essential Google Intelligence Custom Alerts That Keep Me Sane
Blog Post: March 18, 2011These are great! Thanks for taking the time to share these. I added most of them to my account! Now I can sleep soundly :-)
How Do Tweets Influence Search Rankings? An Experiment for a Cause
Blog Post: December 08, 2010Hi Joe,
I don't work at SEOmoz anymore so I won't be continuing work on this project. I believe Rand is finishing it up but you can see the raw results here: https://www.dannydover.com/share/tweets-vs-links.html
Agreed! It is much harder to link than to tweet which is part of the point. Luckily, there have already been some traditional links added.
Good question about Facebook. When I run these search engine tests I prefer to only have two major variables. These tests are already messy and I try to keep them as simple as possible :-)
I don't have a twitter button set up but I am tracking this with backtweets.com. With regard to the non-social links, I can't track the links in real time but I can after we crawl them with Open Site Explorer and by seeing which sources send traffic via Google Analytics. Its not perfect but its the best we got :-)
Goodbye SEOmoz, Hello Adventure
Blog Post: January 03, 2011lol, yeah there are other things I am doing that are not on my list. I don't think of relationships as an achievement like I do with the other things on my list. They are a little deeper than simple items to check off :-)
A hint, try asking Aaron Wheeler. It is not him but he may or may not have more information :-p
He did it with brute force! :-) Kidding! Hope to work with you Casey sometime in the future.
:-) I think the weight loss had something to do with the stress from a certian associate... You are one hard person to try to top! Thanks for all of your help Dr Pete!
:-)
Thank you! I have really appreciated all of your contributions. (Comments, tweets, e-mails and the biggest contribution of all, taking care of Jen) You rock!
Local SEO Experiment - Google's Change Location
Blog Post: December 21, 2010Don't tell Dr. Pete but I impersonated Lindsay to ruin his experiment. It did require frequent trips to Florida but it was worth it in the end :-p
The SEOmoz Internal SEO Pre-Launch Checklist - Whiteboard Friday
Blog Post: December 16, 2010Interesting point. I can't find it stated online from Bing but I have heard Bing representatives confirm it.
So point taken, I do believe this is true but you are absolutely correct that I don't have proof to back it up.
Although technically you are correct regarding the directory vs file, the way the web has evolved, this is not a definitive rule anymore. My best advice is to just pick one version and stick with it.
I agree with what everyone else has said. :-)
My only other comment is I wouldn't spend the time inputting the keywords in Wordpress. If it auto-generating them it probably won't make a difference but if it is a manual process I would stop doing it going forward. Put those resources somewhere more important.
If you are targeting that phrase than Option 2 would be best. That said, there are subties involved. Check out: Title Tag Option 1 might improve your CTR and lead to more conversions.
The best thing to do is test and when that is not possible, follow the best practices.
Right now we are not doing it correctly :-p We should be 301 redirecting capitalized versions to lowercase versions but this is proving difficult from a development perspective.
Ideally, every unique page should only be accessible at one URL.
We are working towards this ideal on our own site :-)
That's the interesting thing about those elements. When you do them wrong, they become critical :-)
I agree that optimizing for page speed is important. While it technically is a ranking factor right now (at least in Google) I think the bigger benefit is for the users. From a single page perspective, like the above list, I would focus on something actionable like image optimization. (Correct file type and compression so that file sizes are small)
Yes SEOzoid is correct :-)
I think you are close. At SEOmoz we want are trying to add it ti every page on the site. So for a canonical version it will be pointing at itself but for all other version of the same page it will be pointing at the canonical version.
Take for example this page. RIght now the rel canonical poinits to itself but if you add tracking parameters to the URL, it will continue pointing at the canonical version. That is exactly the behavior we want.
Hi gfiorelli,
The wiki pages became the SEO Best practices you can now see linked to in the checklist above. They are difficult to find on the website now but we have a redesign of the Learn SEO page in the works that should fix this.
Regarding www vs non-www, as you mentioned this doesn't really come up when I am auditing a single page but I agree it is very important!
Agreed! Sitemaps are really important, I consider this a checklist for single pages only but a sitemap should not be ignored. Great addition as always
SEOmoz Pie Eating Contest Live at Noon Pacific Today!
Blog Post: December 10, 2010Consider this just the beginning!
Good job everyone! That was a lot of fun :-)
The Effect of Activating Google AdWords Sitelinks
Blog Post: December 08, 2010I love posts that can save me money but one that can also make me a smarter SEO, well thats just golden. Thank you!
PPC vs. SEO: Sibling Rivalry at Its Best - Whiteboard Friday
Blog Post: December 02, 2010Woot!
Much apprecaited! Would you mind expanding on what you mean by correctly configured in order to know what is going on in your current market?
We have been very interested in Google Instant as well. As soon as we have had enough time to collect a substantial amount of data on its traffic effects, we will write up our findings.
Thanks!
Good point, I suppose I have a bit of a blind spot there as at SEOmoz writing content and doing SEO fall under the same job description. You are right that in most organizations the content writers are not full time SEOs.
Thanks for pointing that out!
Good point, although I don't think it is quite as black and white as you mention.
While it is true that PPC allows you to definitively pick the page traffic will get sent to, SEOs don't totally have their hands tied.
Not only can we be specific with our on-page optimization, we can also use tools like 301 redirects and rel canonical to influence where search engines send related traffic.
You should, sounds like an interesting read!
Agreed gfiorelli,
It is all about getting the mixture correct. Both PPC and SEO have their strengths and weaknesses. The best match is using them together and maximizing the utilization of resources. That said, that is a hell of a lot easier said than done :-)
7 Non-SEO Tactics That Will Make You a Better SEO - Whiteboard Friday
Blog Post: November 25, 2010Glad I could help!
Regarding describing our job, I have found it works best to describe an easier to understand passion of yours (for me, it is my bucket list) and segueing that into a overview of the work. The segue is almost always them saying something along the lines of "bucket lists are great but how do you get the resources to pursue them?" The answer of course is SEO.
SEOs like beer :-) I am half kidding.
I bet you will be surprised by how many marketers or professionals in almost any industry for that matter would be happy to have lunch or drinks with you. Networking is two-way.
Try just sending a polite e-mail. Better yet, if you are in Seattle, let me know and we can grab a bite to eat.
Soon. Very soon :-)
...plus you can draw mustaches on your reflection which is key the SEO process. :-)
Passing the e-mail on to the client is a great idea. It is their information, they should have control over it. Great addition.
Also, I am a big fan of password managers as well. I use 1password which syncs with my phone and it is a life saver!
Agreed on all points. Getting others in on what you are doing is paramount in trying to get big initiatives pushed through. Great addition.
Also, you may very well be right about it being an issue to have the whiteboard in the room if you are sharing it. Perhaps you could use a portable small one in a living room or kitchen?
Great points as always. Why aren't you writing these posts? ;-p
Every morning is like the beginning to the Simpsons with me (instead of Bart) writing something I won't do again on the boards.
I won't put vodka in the coffee maker before other people get into the office again
I won't put vodka in the coffee maker before other people get into the office again
I won't put vodka in the coffee maker before other people get into the office again
They are slave drivers here at the moz!
"It seemed a good idea at the time."
lol!
I'll work on that... ;-p
On a related noted, I did find that Whiteboard are priced very strangely. The one I have cost me about $5 at Home Depot while other ones I have seen can be $100 or more. I can't tell that big a difference between the cheap and expensive ones.
The SEO side of design
Blog Post: November 22, 2010Love the point about the impact on previews and bigger fonts. It would be interesting to test this but it makes a lot of sense intuitively.
Search Engines and Brand Entities - Whiteboard Friday
Blog Post: November 11, 2010Excellent he got it right! Thanks MDimov!
The Basics of Local SEO - Whiteboard Friday
Blog Post: November 04, 2010"I do wonder about those SEO types who run same for clients and get to now see their right-hand-side-bar adverts covered up by the sliding map...."
I was wondering about that as well. I agree with you and would be shocked if it stayed that way.
"As for anchor text, how much value do you think that has in Google's local search algorithms?"
I think it can only help you. You are right about the gas station example but I think it is the side cases that can help you. For example, in Seattle we have two music venues with the same name but different locations. While the categories don't help differentiate the two, the way people talk about them (anchor text and such) does.
"Did they offer a reason why beyond the impact of mobile?"
Nope
"Is most of this behavior coming from within the US?"
It is hard to say. From the data I have seen, it is growing in the States. I am not sure if the 20% number was US only.
"Also, any guesses as to whether this will be a trend that would continue to grow?"
My guess is that it certainly will as smart phones become more prominent and searching becomes more ubiquitous.
Are you talking anchor text or elements like hours of operation?
"You said social wasn't really having an impact but I would say Foursquare and to some degree Facebook Places are having an impact in the way users interact with their local environment."
I was referring to the Google SERPs only. You are absolutely right, outside of Google results, services like Twitter, Facebook and Foursquare are making a huge impact!
:-)
Really it will come down to the research. For what its worth (not much) my gut says Google is still waiting to see which of the tools you mentioned will go mainstream before relying on them heavily.
Good point, let me add that to the pipeline. Thanks Craig!
That is a pain! I didn't even think about those sources being US only ;-/ Sorry about my carelessness. Care to share any directories that you have had success with?
lol, i wouldn't say I prefer data from the US, I am just more familiar with it :-) What data sources are you seeing for Places pages in Austria?
Google's Unspoken Failures Are Limiting Your Potential
Blog Post: November 03, 2010Ah yes, its purpose is not just to index the Internet, it is organize all of the world's information. That difference is huge!
Good points. I touched on your failure vs limitation argument in the update to the post. Well put, I didn't define my context well enough. A few other points you brought up:
"You often refer to very personal experiences with the other senses - the meal in Greece is something I have experienced,"
That was something I have experienced as well :-) I took that anecdote from a dinner I had last week in Greece.
"as was trying to work out the spices used by a Jerusalem falafel maker to flavour his food. It turned out to be black cardamom and sumac, spices I had never experienced before then, but I only found this out when I bought both a couple of years later on a whim."
This is where I am optimistic for growth from Google. If it really wants to organize all of the world information, it will need to be able to answer search queries exactly like the one you mentioned. Imagine how different the world will be once we can do that :-)
Hi algogmbh,
I responded to your comment in the post above. Just to clarify, I am glad Google has limits too :-)
Great point about upcoming major breaks. I am excited too!
Hey grasshopper,
I responded to your comment in an update to the post. Good insight!
Video SEO Basics - Whiteboard Friday
Blog Post: September 23, 2010Interesting points, I suppose it just makes sense that certain niches would do better with video than with text. Take fashion for example, it is so visual that text has difficulty doing it justice. The same could be said about food as evidenced by the success of the Food Network in the states.
Hey Fabio!
I do think Google is using backlinks in video rankings (for universal rankings anyways). Great point which I accidentally left out. :-)
I am not sure about video embedding. It would be easy for them to map a specific embedded video if it were hosted on YouTube but it would be harder to keep track of this on other third party hosting providers. They could see that a video was embedded on a given page and even see the source file but parsing that and keeping it updated while the third party hosts change would be difficult. Google has done more difficult things but the ROI on this seems relatively low.
I don't know enough about video responses to decide if they are important or not. In my experience, I have seen that video responses tend to be mostly spam. This is especially so on popular videos as people are simply trying to piggyback off of the popularity.
Cheers!