Image: Flickr user nickrate
We all know content is king, but if your content marketing plan consists of blindly publishing daily blog posts on your website or submitting countless bylined articles (i.e., guest posts) to random outlets, your king will turn into the court jester.
Marketing must have a sound strategy behind it to be successful. To help the Moz community maximize the return on investment of their content, I want to share a strategy I used in my prior position as a senior director at a global agency, and continue to use as a digital marketing and communications consultant.
What is content, exactly?
First, it is important to know that content is not simply something used to get links. As I explained in a Mozinar and a subsequent blog post on integrating digital marketing and public relations, content is essential to any business's overall marketing and communications strategy. Its functions include:
- Goal Identification
- Audience Research
- Messaging and Positioning
- Channel Research
- Content Creation
- Campaign Execution
- Measuring Results
To use an example from the earlier post:
A sender decides upon a message. The message is packaged into a piece of content. The content is transmitted via a desired channel. The channel delivers the content to the receiver. Marketing is essentially sending a message that is packaged as a piece of content to a receiver via a channel.
Content is merely the vehicle that contains a desired marketing message that is then transmitted via a channel to an audience.
The big idea
In case you haven't heard, the newest thing is for brands to become publishers that create content.
While I was visiting SMX West in 2014, I heard this wonderful talk from Brian Clark of Copyblogger (see the SlideShare here):
The core message: Brands that become online media companies will dominate the Internet Age. One of Clark's examples: Netflix went from merely distributing content (in the form of TV shows and movies) to creating content.
The strategy makes sense because the more content brands produce, the more likely it is that their content will be shared on social media, the more brand awareness they will generate and the more chances there are for the content to garner links. In the end, the act of becoming a media company is a way to increase overall online engagement, which is an important ranking factor many SEOs are neglecting.
As more and more brands become publishers, marketers have more and more places to publish. However, we cannot effectively target all of these places, especially when our own websites need content.
The key is to develop a strategic approach to content marketing.
The different types of content
In general, there is owned media and earned media. (There is also paid media, but that mainly refers to paying to get earned content placement on a website.)
- Owned media is content you publish on outlets you own (e.g., your website)
- Earned media is content other outlets freely give you (e.g., bylined articles and news coverage)
Here is the central question I wish to address: When should you use owned versus earned media? In other words: Say you create a great piece of content. When should you publish it on your website and when should you publish it somewhere else? Owned and earned media have their benefits and drawbacks.
For an in-depth look on online branding and the different types of media, I invite you to read this detailed essay by Will Critchlow on Moz.
Why you should use owned media
- You will own the content forever. If you publish, say, a blog post on your company website, then you will own and have access to that document for as long as you own your website. However, you have no guarantee of how long your content will remain on another website.
- Your website can rank in the search engines. Why should another website receive the search benefits of your hard work? If I write an e-book that targets a keyword theme addressing informational queries, I want my website to rank for those search terms for the foreseeable future to generate top-of-the-funnel awareness.
- It enhances brand building. The more you publish (and promote), the more your brand authority will grow over time as the content gets traffic, news coverage, mentions, and links.
Why you should use earned media
- You can use someone else's audience. A bylined article or news coverage about you on a website or publication read by 100,000 people provides invaluable exposure.
- You can earn links. As Jen Lopez explained here, you should not be submitting countless, short guest posts to random websites to get links. A targeted post on a respected website can gain numerous links for your brand.
- You can likely build brand awareness more quickly. Building a brand on your own can take a long time, especially if you are a new business or startup with few readers and social followers. At my prior agency, we got an unknown CEO interviewed or published in what the public relations industry refers to as "Tier 3 outlets." Then, we took those interviews to "Tier 2 outlets" as proof that he was an influencer worthy to quote or be published in their outlets. From there we went to "Tier 1 outlets" for coverage. This had a tremendous positive impact for the business overall.
How to decide?
Image: Flickr user ralphpaglia
Obviously, there are benefits to using both owned and earned media. But a lot of the time, a single piece of content can only be used in one or the other channel. (See the last part of this article for important exceptions!)
Here is the rule I use for both clients and for myself:
Owned media is used for your long-term marketing goals. Earned media is used for your short-term marketing goals.
Now, graphic design is not one of my strong points (I'm personally more of a writer), but I've created a simple guide to illustrate that rule:
Here are some specific examples I've seen and used:
Owned media
- Is it an attempt to rank highly in search results for a certain keyword theme over time? An example would be an essay that addresses a pain point your target customers have, one they would attempt to address by searching Google. At my prior agency, I wrote a guide to international SEO a few years ago. Last I checked, the agency still ranked in the top four for searches relating to "international SEO strategy" because of that document.
- Is it part of your sales funnel? Perhaps the sidebar of your website includes a call-to-action to download an e-book. Of course, people would have to provide an e-mail address, and the e-book could contain links to product pages and sales representatives.
Earned media
- Is it meant to introduce and/or brand yourself to a targeted audience? A client at my prior agency was a mobile advertising network. We had gotten bylined opinion articles for the CEO on major websites that are all about mobile devices and Internet advertising. Over time, the CEO received more and more attention from larger and larger publications, which helped his personal brand and that of the company's as well. (This is the real reason for so-called guest posting.)
- Is it meant to generate more immediate sales and/or social media followers? If your company is in a B2B industry, for example, then LinkedIn is an obvious platform on which to publish. By posting on LinkedIn Pulse, you can get more followers of the author's profile (see an important thought below on company versus individual branding) business connections, leads, and thought leadership.
Internal content strategy for companies
Image: Flickr user fletcherprince
With LinkedIn, internal branding decisions need to be made because the platform allows only individuals to publish content. So, if your business has a great piece of content for a B2B audience for LinkedIn Pulse or another similar outlet, you must decide who publishes it.
Here's a brief outline of the strategy I recommend:
- Determine who can or should represent the company in some public capacity
- Decide what specific area each person will focus on based on his or her interests and expertise
- Determine who should produce the content
As a hypothetical example, imagine a startup has a mobile app that helps companies create and manage online communities. Here is how duties could be divided up:
- The CEO would discuss topics that relate to founding and running a high-tech startup
- The vice president of products would focus on technology and cater his discussions to such matters
- The vice president of marketing would write and speak about community management
It's crucial that your business divides content and PR duties among the senior staff. Plus, if multiple people are representing the company, there's greater potential for coverage and exposure.
How to combine owned and earned media
Of course, a lot of your content might not fit neatly into one of the two buckets above. You don't always have to choose one or the other.
The important point to understand is every third-party publisher is different and has its own rules. It's crucial to know them so that you do not violate their policies and thereby risk losing the resulting exposure.
When you cannot republish earned media
Moz has a rule that contributors cannot republish posts on their own websites. So, whenever I publish an article here, I do the following:
- Publish a post on my blog with an excerpt (usually the first paragraph or two) with a call-to-action to visit Moz for the full article
- Set the post on my blog to no-index and the canonical URL to that of the Moz post
- If someone clicks the Twitter share widget on the specific post on my website, the share dialogue uses the canonical URL (to Moz)
This way, we both benefit. Moz gets the due credit (from Google and more), and my blog's subscribers see that I have published the article (on Moz). I would use this strategy when publishing content on third-party networks that do not allow republishing.
When you can republish earned media
LinkedIn Pulse, for example, allows anyone to publish a lengthy essay, and the website seems to use a combination of algorithms and human editors to decide which essays to promote on specific channels (such as Marketing Strategy or Social Media) and on the website's homepage.
While LinkedIn does allow you to publish content that has already been published elsewhere, the brand tends to more actively promote original content.
Here's what I do to maximize the benefits from LinkedIn Pulse:
- I publish the content on my personal blog
- Then I immediately post the content to Google+
- Both of those actions "tell" Google that my website was the original publisher (see this post by Cyrus Shepard on how quickly Google indexes content that is posted to Google+)
- After about 15 to 30 minutes, I post the content to LinkedIn Pulse
- LinkedIn is more likely to promote the content then because it is not yet detectable in Google's SERPs
Here is just one example of an essay I published on my website and on LinkedIn—my website gets the credit in Google search and Google News. LinkedIn also promoted the post to thousands of users:
Images: Personal screenshots
This strategy can be used to your advantage. If you publish content on a third-party website, you might be able to convince them to set a canonical tag to your original post on your website.
Note: the rel=canonical tag is only a suggestion to Google. If another website publishes a post with a canonical tag to your website, the search engine may still choose to make that website the authoritative copy. I would also add a text link somewhere in the body of the post with wording such as "Originally published...". Matt Cutts has also recommended that the tag be placed as close to the top of <head> section of code as possible.
But even in cases where the canonical tag is not an option, you can still publish the same content in multiple locations, provided one of several provisions is in place.
The main takeaway
The content marketing strategy for your own website (owned media) should focus on organic search and your sales funnel. The content marketing strategy for publishing and getting coverage elsewhere (earned media) should focus on your public relations and publicity goals (see my Moz essay on the basic principles of PR).
Both inbound and outbound marketing are crucial in any overall marketing strategy. Strategic deployment is the key.
Samuel, it's an amazing post. The owned media and the earned media have different objectives, but i think, well, i'm sure we can apply both.
Thanks so much for your nice words -- I'm honored that you liked it!
Hello Mozzers! I'm the author of this essay -- if you have any comments or questions, I'll be happy to answer them here! I'll check back in the future as well.
The content mentions "owned versus owned media". Just a little typo there.
Thanks, and good catch! That's fixed now.
Great post. I agree with you. Getting a good position for our website is vital to the commercial success of it. Increasingly, especially since the latest updates Panda and Penguin, the content of a web is revealed as a key element for positioning in Google. But when it comes to content, we usually think in the text. Which is fundamental but not the only content we can add to our site. Images and videos, properly used, can contribute much to the positioning of your website.
I completely agree! Visual marketing collateral is becoming just as important -- if not more important -- as text-based materials, especially on specific mediums such as YouTube and Pinterest. And on smartphones with small screens, visual content can communicate messages more easily than text.
I'd just suggest that the same strategies that I described be applied to any content -- text of visual.
Thanks for this!
I've just put together a post as a guest on a topic I've been meaning to research and write about. As I was putting it together, I thought to myself "I should really be making this an ebook for my site".
I'm thinking now, however, that I still could take that 600+ word post and elaborate on steps and details, making it original, and publish a free ebook as a lead generator. Is that a sound strategy?
I wouldn't see any reason why you couldn't do both. One thing you could do is publish a landing page where people can download the e-book and then pitch major, relevant websites to let you publish excerpts of the e-book on their sites (with links to download the whole thing at your site).
Thanks!
I completely agree that content is king. Any company that can become a genuine source of high-quality content will eventually gain market share in their industry. Great post!
While I agree with your point in general, I just felt the need to clarify a larger point because a lot of digital marketers forget the big picture.
Yes, companies that produce "high-quality content" will gain market share -- but it's not because of "publishing content" in and of itself.
First of all, "content" is a meaningless word that deserves to die. When we use the word "content," we are rarely saying anything useful. Second, take an example from fifty years ago. The companies that produced the best TV commercials and sales catalogues would get the most sales. Those commercials and catalogues were "content." The same idea is true today -- same as it ever was.
This is very interesting - earned media isn't really used as a term here in Australia that much yet but it's been trending like mad for a few years in the US. It is a competitive but good solidly growing keyword for our google :) Interesting to see it broken down and explained.
Dana, it's really interesting to me that Australians are not discussing "earned media" (and the other types) that much despite the fact that we are all native English speakers and likely read the same websites.
I'd be curious to hear what other differences you see between North America / Europe and Australia!
Great post!
Really, that our website has good positioning, keep many things in mind. From the content and make the site attractive to the future client, image, etc. The Earned Media is very interesting to note is also because advertising makes you ...
Thank You
A very interesting post Samuel, owned media no doubt can greatly increase your chances to get viral and drive direct leads to your website. I prefer to use owned media greatly over the earned one, you can make suitable changes to your content and make it viral whereas earned can drive you some good leads but there are no to less chances of trimming and editing the stuff according to your requirement.
another homerun! thanks for keeping me excited about what it is we do. we definitely have to meet up in tel aviv for a coffee sometime. cheers!
Great tip re: maximising content reach on LinkedIn Pulse. Would you advocate pinging your company blog post using "Fetch as Google" immediately after publishing, and before posting on Google+? In addition, re Google+ are you suggesting just posting the link and adding in a few pars of context? Thanks Samuel; appreciated.
You could use Fetch as Google, but I don't think it's necessary. I've never used it. As long as you post the link to Google+ -- when explanatory text or whatever, as usual -- Google should index the content quickly.
When you publish to earned media, beside exposure and links, you also become trusted source. That's probably one of the best testimonial that your product, service or advices are trustworthy.
You did not mention it, but i guess is included in: "Is it meant to introduce and/or brand yourself to a targeted audience".
Yes, exactly --- thanks for the comment!
Thanks for the earned vs. owned breakdown. Good tips on the workarounds for not being able to republish earned media. That is several opportunities I have been missing.
I'm very happy that you found it useful! :)
Your simple guide ("Answer These Questions") was exactly what I was looking for. Someone in our marketing group recently brought up the idea of strongly increasing our republishing efforts—he felt it was obviously the best way to use our content. I was trying to figure out how to clearly express when this is and isn't a good idea—and now I found your list. :-) Thank you!
Linda, you are welcome! Comments like yours are my absolute favorite ones to see here in the Moz community. It's one thing to debate marketing philosophy and strategy -- but when I see that I was able to help someone in a specific, concrete way, that is what truly brings a digital smile to my face.
Thanks for the nice thoughts, and feel free to post here or let me know if you have any questions!
Good read, I really liked your introduction: "We all know content is king, but if your content marketing plan consists of blindly publishing daily blog posts on your website or submitting countless bylined articles (i.e., guest posts) to random outlets, your king will turn into the court jester."
I think your explanations of when to work with owned media and when to work with earned media will be very helpful. However, your definition of earned media (content other outlets freely give you) doesn't really make sense. I'd say that a better definition of earned media is content that is publish on outlets you don't own, which can be created either by yourself or others.
Thanks for the compliment!
About your question: I hate to sound pedantic, but if someone creates an outlet, then is that outlet not owned by that person or company? Moreover, the reason it's called earned media is that the placements and coverage are truly earned -- you have convinced the reporter to cover you, the news website to publish your article, or something similar. This is in contrast, of course, to publishing on your own website or throwing money at someone to publish your stuff.
I think we're saying the same thing in different terms. I was just saying that the content can be created by you OR the outlet, but it is published on an outlet that you DON'T own.
BTW, congrats on getting promoted to the main Moz blog!
I agree -- and thanks!
Thanks for the informative article! I have a quick question: do you think LinkedIn articles published by established industry experts (or someone who is more active on LinkedIn) stand a higher chance of being promoted by Pulse?
I'm thinking of publishing an article on LinkedIn (in addition to our company blog), but would it be more advantageous to have one of my more LinkedIn-established coworkers publish it on their account?
I have no concrete data to back this up, but I would not be surprised if LinkedIn's algorithm (and perhaps human editors) would give higher weight to LinkedIn Pulse posts that are authored by people with greater followings and who have more senior job titles. (Also, it seems that LinkedIn has special agreements with people like Richard Branson.)
Yes, I'd suggest that the mentioned coworker publish it on his profile just to maximize the chances that it will get "picked up" -- but, of course, I cannot guarantee anything.
Mozzers, I actually just had an idea. I don't think I've ever seen a YouMoz on the best practices and how to maximize the results of publishing on LinkedIn -- if anyone would want to do a study and write something, it could be a good idea!
At the end of the day, marketers and businesses should use both earned and owned media - and your "Answer These Questions" section makes it easy to pick which media exactly and for what purpose. Thanks for this post Sam, shared this!
You're welcome!
Great Read... Specially the views upon owned & earned media.
Thanks - glad you liked it!
Quick question for your strategy mentioned above where you suggested posting your content on your original blog, then immediately to google +, and then wait 15-30 minutes to post the content on linked-in pulse.
Do you need to set a rel=canonical tag for the post on your site or is it not necessary given your strategy?
Thanks for this mate
You're welcome -- glad you liked it!
This is a great article, Now I'm a new user to LinkedIn so i have lot to discover, this article has some real good sense about building links and relationships. Great work!
Thanks for the comment. LinkedIn Pulse is indeed a huge channel for those who wish to target a B2B audience -- the more you can learn about what works there as far as headlines, image selection, and type of content, the better!
The union of content marketing and social media provides good results for SEO. We must consider ways of presenting content, providing quality information and drawing attention from users. These suggestions, among others, will increasingly be the people who visit our website and get the best positions in major search engines.
Thanks for your comment -- sorry if I'm not understanding your comment exactly, but did you have a comment or question on something specific regarding my essay?
Don't worry, it is only a comment.
We do find it to be helpful if the comments relate to the post, and comments that are off topic or left just to get mozpoints will often get downvoted.
Thanks to providing these information's to each person's .............Thanks
I like this "Owned media is used for your long-term marketing goals. Earned media is used for your short-term marketing goals." aka The chicken or egg guide to content
Well design Content plan Samuel. The overall tips and tricks sound quite rich for lead generation. Even the ORM of the brand can go strong. thank you for valuable piece of content.
Thanks -- glad you liked it!
A very interesting view. The article is very comprehensive especially the part corresponding of Owned media and Earned media.