As much as content and advertising agencies would like you to believe it, content produced by a business doesn't just go viral on it's own. There is often something that pushes it really, really hard when it first goes live which gains momentum, and eventually the content is spread far and wide enough that it doesn't need you to push it anymore. Those of you who have read Good to Great may be making associations with the flywheel principle, but that's a post for another day!
In this post I want to talk about one of the ways you can give your content a nudge in the right direction and get more people looking at it: Facebook advertising.
I won't go into too much detail on the basics of Facebook advertising; there are lots of resources and posts out there which do this. Instead, I want to dive straight into the methods you can use to promote your content to an audience on Facebook.
One of the advantages of using Facebook is the fine level of detail you can go to in terms of targeting an audience. In my opinion, this is one of the areas where Facebook is actually better than Google when it comes to advertising. They have so many options when it comes to targeting your audience:
You can go much deeper
What isn't as well known, however, is that you can define your own audiences on Facebook and advertise to them directly. There are two core ways that you can do this which I'll explain in this post:
- Custom audiences
- Lookalike audiences
These methods allow you to push your content to a wider audience, but in a very targeted way. Yes, you are paying to advertise your content, which may feel a bit strange. However, it can be a great way of supporting your outreach and PR efforts.
Let's explore each one.
Custom audiences
You can use a feature called custom audiences to define exactly who it is that you'd like to advertising your content to.
Why this is useful for content promotion
When it comes to promoting your content, getting a lot of traffic to the content is good, but ideally you don't just want random visitors, you want targeted visitors. Whilst it is unlikely that you'll generate loads of direct conversions from a piece of content, you still want to attract visitors who you stand a chance of converting to customers at some point in the future.
As you can see above, you can get very granular with standard Facebook targeting. Custom audiences allow you to do even more and mix in data from your existing, non-Facebook customer lists too. This means that you can promote your content to an audience that is already somewhat engaged with your brand and is a little bit more likely to be interested in it. This is far better than a scatter-gun approach where you just try and get as many eyes on a piece of content as possible - regardless of how targeted they are.
Facebook gives you a number of ways to define your custom audience:
Let's go through each of these in turn and look at what they can do.
Data file custom audience
This option allows you to upload a CSV file which Facebook will then process to try and find matches with people who are already on Facebook. There are a few options in terms of what data you can upload and use to match people against:
- Email address
- Facebook User ID
- Phone number
- Mobile advertiser ID (such as Android or Apple user ID)
Once you've uploaded the file, it shouldn't take Facebook more than an hour or so to process the file and find matches from its users. Note that you need to upload a decent number of records in order to target them, Facebook recommends at least 100 people. Otherwise, the audience is likely to be too small to have any kind of impact or reach.
After processing, you'll see that the audience you've just created will be available to advertise to when you create a new ad:
From here, you can just create an ad as normal but it will be targeted just at this list of people.
MailChimp custom audience
I love MailChimp, we use it all the time at Distilled. Facebook makes it super easy to connect to your MailChimp account and target your email list.
If you have a list of customers or newsletter subscribers, then they are already familiar with your brand. So targeting them and showing off your awesome content could help bring them back to your website in a way that isn't directly sales / conversion focused. This can also work well to try and drive more traffic to your Facebook page or to generate likes, etc.
Custom audience from your mobile app
I haven't had the opportunity to try this one yet, but it's clear that it could be pretty powerful if you have a mobile app and are able to integrate the Facebook SDK for iOS or Android.
Basically, you can record user interactions with your app and choose to bucket people who take certain actions into a custom audience.
Custom audience from your website
This feature allows you to track visitors to your website using a Facebook remarketing pixel. Once you've installed the pixel, Facebook will begin building a list of visitors to your page who are also logged into Facebook and push these people into a custom audience. There are loads of ways to use this, but I'll come onto a very specific way you can use this shortly.
Lookalike audiences
There is a lot of power in the lookalike audiences feature on Facebook, I'll talk through a few examples, but first, let me briefly explain what lookalike audiences are in case you're not familiar.
Facebook allows you to say, "hey, here is a list of my existing customers, go find me people on Facebook who are similar to them and put those people into a new list."
I don't know the secret sauce or methodology that Facebook uses here, but I'd imagine it's a case of mashing together things like:
- Demographic data
- Interests
- What someone has liked
- Location
Once they've discovered the trends in this data, they find other people on Facebook who share these trends and put them into a new list. You can then push adverts for your content towards this list of people.
Why this is useful for content promotion
The beauty of this method is that you're reaching a brand new audience in a very, very targeted way. Again, it's not a scatter-gun approach of just trying to target as many people as possible. Instead, you're targeting people who look very similar to your existing audience.
How to create a lookalike audience
Facebook makes it really easy, you go to Facebook Ads and click on the following:
Then click on:
You will then see something like this:
You can choose the source of your lookalike audience which, as you can see, can be either:
- An existing custom audience
- A conversion tracking pixel
- A Facebook page
I'll go into detail on these shortly and give some examples of what you can do here.
Next, you need to choose a country for your audience. Currently, Facebook only allows you to select one country at a time. So if you wanted to create lookalike audiences across lots of countries, you'll need to create a lookalike list for each country.
The final option is to tell Facebook what balance you want between a new audience that is similar to your existing audience vs. the reach of the new audience. If you're starting off with a pretty small audience, then you may have to move the needle more towards reach, but I'd generally try and keep things as closely related to your existing audience as possible. Otherwise you're losing the benefits that a lookalike audience gives you.
Once you've created your audience, it will be available to you in the dropdown menu when you create a new ad:
Next, let's get into some examples of how you can use lookalike audiences to get more relevant eyes on your content.
Create a lookalike audience based on your email list
Above, we talked about how you can create a custom audience by uploading a list of customer email addresses or syncing Facebook with your MailChimp account. This alone is pretty powerful, but you can also use your email list as a source of a lookalike audience. You'll need to create a custom audience first, but once you do, you can use this as a source and tell Facebook to find you a whole new audience who look like your existing email list.
This is really useful if you have:
- A list of customer email addresses
- A list of subscribers to your blog content
- A list of newsletter subscribers
Create a lookalike audience based on visitors to your content
You can't really do this one in advance of launching your content, but I think it can be a very powerful method of extending the reach of your content in a very targeted way. What we're going to do is track all the people who view our content, then ask Facebook to find us a new audience who look like those people. Let me illustrate with an example using this piece of content we created at Distilled:
It stands to reason that people who click through to this piece of content are probably going to share a few things:
- An interest in music
- An interest in one or more of the singers mentioned in the list
- Probably someone who attends live music from time to time
If we placed a Facebook conversion pixel on this page, Facebook will detect those people who view the content and are logged into Facebook at the same time. This means that when grouping all those people together, Facebook will probably find shared interests, demographics and likes which they can use to define a new lookalike audience. In this example, the new audience is likely to be interested in music and gigs.
If we then advertise this content to this new audience, it's likely to get their attention because they will be similar to the existing audience who are already viewing the content. This is super, super targeted.
So how do you do this?
The first step is to place a Facebook conversion pixel on your piece of content. You can do this by following these steps.
Click on conversion tracking:
Click on create pixel:
Now you have some options to select:
Next, Facebook will give you some tracking code which you need to paste it into the <head> section of your page.
Once you've done this, Facebook will start tracking the pixel and you'll see a new row in your conversion tracking report:
It will take a bit of time for data to start coming in, but when it does and you've reach a good amount of views, you can create a lookalike audience by clicking on:
That's it! You can then select this new lookalike audience when you create an ad and push adverts for your content towards people who share the same attributes of people already viewing your content.
To wrap things up
Hopefully you can see the power of Facebook ads, in particular the custom and lookalike audience features to help you promote your content in a very, very targeted way. It may feel a bit unnatural to pay to promote content (and not your product) but this is a very cost-effective way of reaching a big audience and it can really help support your regular outreach efforts.
I feel there are many SEOs, whose main aim is organic growth, that far too often disregard paid advertising as only a temporary gain and prefer content marketing as a more long term investment. But I completely agree with you that the two shouldn't be mutually exclusive and the idea that content alone will give massive exponential growth is very flawed.
The power of user data from Facebook advertising is incredible for increasing the effective reach of your online marketing, and people should always keep in mind the differences and potential gains that social advertising has opposed to search advertising - it really isn't a case of choosing the advertising provider you'd prefer but working out which medium is more beneficial to that specific campaign. Definitely a lot of great tips here though for people trying to harness Facebook for reaching new relevant audiences.
Hi Paddy,
Really awesome arcticle. But here is the one thing that creaps me out: https://www.youtube.com/watch?v=oVfHeWTKjag&list=U...
It's experiment made by one guy saying that facebook ad is fraud.
Hi Ondrej,
Thanks for sharing the video, it was interesting and somewhat unsurprising. It's definitely concerning that so much of your ad budget could be wasted by click farms. At the same time, I don't think it would stop me from advertising full stop.
Cheers.
Paddy
Hey Ondrej, Paddy,
I wouldn't mind too much about that video. I wrote a lengthy post on the topic with a lot of data and webserver's log analysis here: Facebook Ads don’t suck. But bashing them is great for marketing!
Is Facebook full of fake accounts? Hell yes!
Are they going to click your Ads and waste your money? yes!
Can you prevent it? Sometimes
Can you still get an awesome CPA out of Facebook Ads? YES!
Ignore clicks, likes and so on, just focus on your CPA, as long as that's good don't bother thinking about bots, etc.
Moreover using Custom Audiences you're 100% sure you're not hitting any bot or fake account with your ads (while with Lookalike audiences that's likely).
Beautiful. Best peice I have read on the Moz Blog in a while. Instantly useable and extremely useful for B2C.
Great post Paddy!
You can do this with a variety of native ad platforms, but none with the level of sophistication and reach that Facebook offers. We're using FB for content promotion on almost every content marketing campaign. There are VERY few situations where you can't find a highly targeted audience on FB to whom you can promote specific content pieces. The trick is to make sure the content you're promoting is worth promoting. If you put something stellar in front of the right person it's like the early days of PPC all over again. If you put something irrelevant in front of the wrong people, you can blow through your budget quickly with nothing to show for it.
If all else fails, create a lookalike audience based on a competitor's FB followers and promote an awesome resource for them to use.
I'd love to see a post showing various success metrics for promoting a post vs promoting a page and for promoting a piece of useful, free content vs promoting a conversion-oriented "landing page". We typically promote content and don't worry much about conversions since that is not the goal of the campaign.
</rambling>
I sent this to the entire team. Thanks again Paddy!
Thanks for the comment Everett, glad you liked the post.
Totally agree that the content needs to be worth promoting in the first place, I think it all starts with that. Otherwise, everything else becomes a lot harder.
I'd also love to see a post on success metrics. Hopefully at some point I can share data from a client campaign, it would be good to compare with what others see from their promotion.
Thanks for sharing the post. It's very informative to do advertising in FB.
This post definitely got me thinking about great new ways to leverage ad platforms.
What are some of the systems you've used to bring this data into a central, company-owned database? For instance, I have a mailchimp database of emails who subscribed to my newsletter about blue widgets. I advertise to them on Facebook and they come my site and visit three pages, also about blue widgets. Can I connect that session from the FB ad to the email address and send them an email asking them to buy a blue widget? They are obviously very interested in blue widgets and familiar with my brand since they:
Hi Nathan,
I've not gone too deep into that side of things yet but would love to get the opportunity. You could take a look at the use of user ID in Universal Analytics (or something similar) which let's you get a bit more detailed with this kind of thing.
This is such a useful article on facebook. This article give me deep insights about the facebook promotion in targeted area
Good post on the promotional aspects of Facebook. I know that using targeted promoted posts, will be very efficient, as it directly interacts with the target group newsfeed. The right side normal advertising options (ads) are in my opinion, a waste of time and money, because the CTR is so low.
Anyone else agreeing on this? Both Google Display Network and Facebook ads have very low average CTR. But using it for branding (key metric is impressions), is surely a different and very useful approach, however, most often a click is what the client would want.
Thanks for such an informative post Paddy -- chock-a-block full of great tactics and help! I have one Q regarding the use of email lists for the Lookalike Audience tactic -- does FB guarantee they will not use or sell those email addresses? Considering it for a specific healthcare project but obvisouly have deep need to maintain privacy of the email list.
The first paragraph (and sentence really) had me saying, "Amen! Preach brother!"
I've said it numerous times on Moz and in meeting rooms. You can write the best content on Earth, but it will sink to the bottom of a sea of mediocrity if you cannot publicize it well. Great content is easy to publicize since it just needs a push, but it is mind boggling to me how many people have the "if you build it, they will come" mentality still. I guess it's easy to garner that when Google harps on it so much, but frankly the days of traditional marketing avenues and techniques are still very much alive. That's why your competitors 10 cent article outranks and outperforms your dollar article, because they are better at putting it in front of the reader.
I also enjoyed the depth you went into on Facebook's setup, I haven't gone beyond the basic targeting with my ads. I'll have to try it out the next go around.
Thanks for your article!
Also, LOL at the comment spammers. I think that's the most I've seen in a while.
Do feel free to give a thumbs down to comments that are of low quality.
Interesting read! I am in a marketing class working on a marketing plan for a duo in real estate looking to expand their business. And with no Facebook presence at the moment, this will be a great way for them to advertise. Does anyone have any other suggestions on how they can set themselves apart from the rest?
The lookalike audience is a great and powerful tool. Rumblings that you'll be able to cap your frequency of impressions soon as well? That will be fantastic, I have a feeling campaigns with 8X or more on their impressions per user may be leaving a bad taste in some people's mouths...the ROI from F-book promoted content is among the best for many of my B2C clients, especially those targeting seniors and young mothers.
Excellent post. I really appreciate this. Useful tips especially on targeting audience, a few i'm going to test right now.
Here's another cool post its a content promotion checklist.
https://www.process.st/2014/08/content-marketing-checklist/
Veru interesting, Nice post. TY
The level of detail is brilliant. Thanks for the tips on using the facebook tracking pixel to gain better demographics on your existing users. I have no idea why I'm not already doing this!
Paddy,
Great post!
We're setting up our re-marketing on Facebook and I was wondering if it is better to charge based on CPC, CPM, or oCPM?
What are the advantages to each for re-marketing?
Nice Post Paddy. When you put some more time on analyzing about what could be a possible strategy of facebook to bring people of same interest in front of you Then you will find they use Page you have liked, demographics and types of friends you have mainly. You told about many things before..........
This in conjunction with their new Custom Audiences is a home run.
Great post, I loved especially the first sentence "As much as content and advertising agencies would like you to believe it, content produced by a business doesn't just go viral on it's own". Totally agree, unfortunately, there is many people (clients) who believe it does and want you to push it.
I used fb advertising before, but to be honest It looks like I didst know about half of the possibilities it offers, thanks for sharing.
yes we usually used this method to share our content trough our site paperbase.in and it so simple to viral video thorugh site like FB, Twitter, Google+ Etc so nice article to share information step by step
The article can also be used for communauty manager. The SEO use is limited just to the promotion of content.In any case, congrats! The explanations do not step. Ideal for beginners and the uninitiated.
For a mass promotion Lookalike is the best way.
Hi Paddy,
Great post and nice to see a detailed article on paid advertising, lots of value in there.
We have had great results with custom audiences, more mixed results with lookalike audiences. Lots of possibilities to explore in combining facebook audiences, mailchimp lists and google remarketing lists (especially with any existing CRM lists) into comprehensive campaigns.
Paddy
We can't ignore the impact of Facebook in current scenario. Facebook is having the huge user base but apart from positive sides, its really tough to reach the targeted audience amongst so much heavy crowd. Initially i was thinking its not possible to create a filter but i really surprised to see your research and procedure. Practically your procedure to filter the targeted audience though: "Age group - Gender - Relationship Status - Education Level - Job Titles" is very very effective.
Basically, we have to figure out the right one amongst the huge crowd.. Very very effective and very very practical post.
If I add the Facebook tracking pixel to my website, is there anything else I have to add to disclose it and give people the option to exit the site or disable it? Anything like that?
I'm not aware of any explicit disclosure for this technique, but Facebook do have some guidelines here on how users can opt out of being targeted as well as learning why they are being advertised to in the first place.
Great stuff. This post got my mind going and I can't wait to try out the techniques, especially the data file idea.
To build custom audience is difficult but stand in a crowded place and shouting for long time but nobody listen at you is more painful. So to attract the custom audience is more difficult than to search them.
Thank you for Sharing the post Paddy. Much descriptive and images added the proper understanding for me.
Thank you!
Wow.. Great insights about targeted Facebook marketing. Love the way Mailchimp and other resources can be targeted via Facebook. Thanks for sharing @Paddy
Thanks for this helpful post Paddy! I often wondered how can I utilize Facebook Ads for a business like mine (ERP Software) which has a targeted set of customers. Now I can clearly see the power of this platform. Thanks once again!
This is great! The look alike list feature is a definite "must-do" for me now.
Very Good Article. It's all about knowing who your customer is and taking advantage of their digital personna's and Facebook has a good intelligence platform. Once you have your target audience your a 1/3 of the way there.
Useful post. Facebook provides many type of filters for promotion, select age, area, interest to filter. You get specific readers.
Insightful
thanks for sharing post. good job.
Article is great i have read and expected points are covered. Appreciated with the hard work taken
I am surprised at the depth of the article. Many of the features were unknown to me.
Interesting Post