At the beginning of last week, I asked for your questions and received more than a hundred! As promised, here's a first round of answers to those queries, and, not surprisingly, I think there's some terrific material in here for everyone who reads SEOmoz or works in the SEO or startup community.
The SEOmoz brand is one of - if not the strongest in the SEO industry. I wondered if you have you ever considered "franchising" the SEOmoz name to where you would literally train companies to deliver SEOmoz branded, SEO/M services in specific geographies, using best-in-class business practices?
We have certainly discussed it, and I think it's something that might be on the radar in the next 18-24 months. Specifically, with some of the tools and products we have launching, we're of a mind that many SEOs, even the most savvy ones, will need a bit of training and personal access in order to be able to fully leverage them for the benefit of their clients, so certification of some type might indeed be a direction we take.
I have very often come across questions based on UK specific SEO - will we see a UK focus in the upcoming articles / blog posts or maybe UK specific premium content?
You certainly will! Will's already started to address some of that on the blog, and I expect we'll see even more in the months to come. We're also looking at globalizing/localizing SEOmoz PRO and the free content on the site into multiple languages and countries next year. Our hope is that by 2010, you can read SEOmoz in Spanish, German, Japanese, Chinese and French.
If there were other regions that would benefit from such local SEO knowledge and content, would you consider partnering with them either via the methods that Sean mentioned or any other?
We certainly will be looking at partnerships as a way to extend the brand into local markets. We're not nearly egotistic enough to think that we could create flawless local content ourselves without help from the people on the ground in those countries and regions.
After the Jason Gambert scandal in terms of trademarking SEO "with the goal of standardizing it" (sarcastic tone on my end), do you actually believe that there should be certain standards and ethics in SEO that are more established than Bruce Clay's code of ethics? If so, do you believe these standards require expert education and certification? Do you see SEOmoz professional program going towards a standards training program?
Probably not. In my opinion, SEO doesn't need regulation or a code of ethics anymore than programming or usability consulting or bird-watching. The market forces should do a very good job of ensuring that players who stick to best practices rise up in the SERPs and in the eyes of the wider web/client community, and those who abuse the system are penalized by the engines and through reputation.
How does your beard influence your SEO powers?
I'll give you a serious answer on this one, shockingly :) The beard helps me look 10 years older, which is an essential quality since without it, I appear to be about 22 (I'll be 29 in a month, just for the record). Looking older helps with perceived authority and lets me be taken a bit more seriously in conference and presentation environments, particularly when the crowd isn't familiar with SEO.
Hmm.. I'd say one of the most interesting questions facing us today (beyond the beard question) is how SEO will become a mature industry. From discussions over the various forums, conferences and sites that people prefer or have loyalty to - unto whether any "official" bodies exist for SEO qualifications... Where do you see the future of SEO - will we merge with PPC, Social and Brand marketing online? Or will these become strictly silo'd professions?
I'd find it hard to imagine that the scenarios must be either/or. I look at the greater world of marketing/advertising where you see a huge range of specialists (copywriters, headline writers, ad designers) and a great number of companies and individuals who play at Jack-of-all-Trades, too.
Beyond that... my personal one would be... where did the 'moz name come from? and will distilled play cricket with moz next time there over? or would moz insist on some strange new fangled game like baseball?!
I appropriated the "moz" name from the Mozilla foundation, with their original ethos of being open, free, and community-based. When SEOmoz launched, it was a not-for-profit blog and tools site where everything was freely available, and though the business model has changed, that mentality sticks with us.
As for Distilled playing Cricket.... Not bloody likely. At least, not in this weather. Seattle has been 50 degrees and raining for the last three days, so Will, Tom and I have spent most of our time in the Whiteboard Friday meeting room, going over new ideas for the site :)
What top SEO tip do you keep to yourself and haven't revealed to the wider SEO community?
There are honestly not very many that haven't been shared in one way or another (a lot come through the PRO tips). The only ones I really keep private are those that involve specific sites or experiences recounted from a source that wants things to remain quiet. However, watch this coming week's Whiteboard "Give It Up" Friday - there are a few things like that which don't make their way around the SEO world much.
Do you think search engine algorithms might move away from inbound links as their key measurement of a site's relevance (e.g., towards usage data)? How might this affect SEO?
I think there may be a much stronger balance as search engines learn how to use and interpret that data reliably, but no, I think that links will remain one of the strongest signals for at least the next 5-6 years, if not long after that. Despite the occasional miscues, the engines have achieved remarkable things using link analysis, and there's been no evidence to suggest it will fall apart anytime soon.
Do you ever feel that our industry (and in fact the more general web sector) is awash with too much testosterone (from both sexes)? I sometimes feel like there's a real macho culture, and that it's a big turn off.
I'm not sure about machismo, but there is a great deal of immaturity. I suppose it's to be expected in a young industry with so many young players communicating over an impersonal medium (the web). Brent Csutoras did a great video with me at SMX Advanced on the topic of desiring fame and recognition above all else, and thus letting other, more important traits fall by the wayside.
I can certainly say that last summer, when SEOmoz was constantly getting negative blog posts and Sphinn threads written about us, I took it really hard. I hadn't felt the brunt of a critical attack in that manner before and couldn't understand why people (who I thought were friends) wouldn't support us. Since then, I think my attitude has matured a little, and I've grown a thicker skin, and sadly, a more jaded outlook. Overall, though, my feeling is that drama is unavoidable and people need that conflict to stay interested and intrigued by the community. It's tragic, certainly, but it's not something I can change, so I have to learn to live with it.
What do you think will be the biggest curve ball (challenge, surprise, etc.) thrown by Google this year?
I suspect that at some point we're going to see more effort and publicity thrown at Knols and that Google will start to keep a lot of the search query traffic on content properties it controls. It may seem evil, but I can't imagine sitting on a board of directors at Google and rejecting at least some publisher-side ideas for the company. There's just too much money in it for the shareholders, and that's who Google has to serve.
If you could ask our friends at Google for one thing this year (that they also might conceivably do), what would it be?
I think the creation of a robots.txt parameter or meta tag to allow webmasters to discount or ignore URL parameters (like Yahoo! does with their dynamic URL rewriting tool) would be at the top of my list. It's been a problem with nearly every site I've consulted on, and constantly comes up as an issue with conditional re-directing vs. cloaking and how to harness link juice from duplicate content pages, etc. Of course, I asked for this when I spoke at Google Mountain View last summer and then heard from Adam Lasnik in Sydney this Spring that Google didn't consider it important, so it's sadly not as high on their list of to-do's as it is mine.
My question is "If you were going to offer Local SEO services, what business model would you choose?" Or in other words, what do you think is the best way to market SEO services to the growing local search market?
I think you have two real options - offer high-end, custom, boutique services that spend a lot of time on all the issues or build a scalable, low cost option that gets companies started down the local SEO path. Personally, I'm more of a boutique kind of guy, but I'd certainly agree that there are options on the other side of the path that would be valuable and legitimate, even if it's just helping people with Google local registration and inclusion in a few local directories/guides.
Have you ever used blackhat techniques in order to improve your client's ranking ? and which one ? think hard...
I believe Google considers link buying to be black hat, and we've certainly done that for our clients. We've also used some cloaking and conditional re-direction, but they were for very white-hat reasons, so I'd say even if Google looked really hard, they'd probably agree that it was the best solution (assuming it wasn't Matt Cutts on a panel in front of thousands of bloggers).
From an SEO perspective what are the most important technical aspects to have in mind when building, optimizing, promoting and tracking a site?
Wow... I'd say this question can't really be answered in the space of my response here. However, I did write a 30+ page paper on the subject called "The Illustrated Guide to Building a Search-Friendly Website." It's currently PRO-only, but if you're looking for a free resource, this section from the Beginner's Guide might not be a bad place to start.
Do you think there would be any financial benefit for all of the SEOmoz staff to work remote? Cut down on office expenses?
I think by definition, there would be a financial benefit of not having office expenses. However, with the culture and team we want to build, operating remotely isn't in the stars for us. We might save on expenses, but we'd lose productivity and relationships and those would take a toll on the quality of work we output.
Are you glad that you took the VC funding? Has it been working out well for you so far?
I'm actually surprised to be saying this, but yes, I'm pretty unequivocally happy that we took the VC money. We have our super-top-secret project that we think will change the world of SEO coming out in October, and if it weren't for the investment, it couldn't have been achieved. We've been able to bring on some spectacularly talented, driven people to help us out and think beyond where next month's paycheck is coming from. Michelle, our board member from Ignition, whom many people got to see speak at SMX Advanced and met later on at our booth, is a great asset, an extremely supportive partner, and has been everything from friend to consultant to therapist over the past 6 months. I don't think I could recommend VC to everyone - not at all - but for us it's been a remarkably good fit.
If you had to start over today with nothing except the knowledge in your head - no connections, no reputation, no investment money, nothing but a computer and an internet connection - and only the money left over from your day job at McDonald's - a maximum of $300 accumulated by living on leftover fries and selling blood - how would you leverage that meager beginning into SEO world domination - or a decent living? Assume that self employment is a major part of the goal. In 150 words or less.
I would:
- Apply for jobs working in the search world, to help fund my personal project
- Start writing and contributing to major sites & communities in the search world
- I actually have an idea for the next site/business/project I want to build (not-very-SEO related), so I'd develop those ideas out to wireframe status
- Leverage new connections and finances to get an early version of the site built
- Probably end up spending the $300 on food and bus rides to my interviews until I could land a job
Look at that - only 90 words!
Some websites improve their ranking by using Blackhat SEO techniques. How do I identify whether my site has been promoted by ethical SEO techniques or unethical SEO techniques?
The first thing I'd do is give the site itself a thorough review, looking for things like:
- Cloaking
- Hidden text
- Keyword stuffing
- Dodgy redirects
- Spammy internal linking
- Selling links on the site
Then, I'd look carefully through the backlinks of the domain, using Yahoo! Site Explorer (and probably some more sophisticated link queries that included keywords, anchor text, removing sites where you have tons of links, etc.) just to get a more detailed link profile. When researching backlinks, you want to be careful of links that are paid, those that come from other sites you own/control, or those that are part of partnership arrangements. They're not all paid, and they won't all necessarily hurt you (yes, even the paid links, unless they're in an obvious network/location), but you want to have the awareness of what "SEO" might have been done on the site prior to your engagement.
Do you use the word "Howdy" in real life as much as in Whiteboard Friday videos? ;)
Thinking about it for a sec, I really don't. I guess that's something that's unique to my WB Friday self.
Does your day still look like this? Or has it changed with your growing public role? We already know how Fluxx spends his day, but how about the other people on your team? Is their time typically split like this suggestion? Or is this a better illustration of a typical SEOmoz day?
My days are pretty different than they use to be. I have a lot more management issues that I need to deal with, and a split between answering emails, answering Q+A, blogging (which I don't get to do as much of as I once did), crafting presentations (which I've been doing a lot of for conferences and training seminars), and internal meetings. A typical SEOmoz day is probably a bit less diverse, at least for each individual person, as we're doing a lot more specialization of tasks as we grow.
I'd particularly like to know what tools/techniques you use to help you time manage your tasks better?
Ouch... That could be a long list. Let's see, I personally use:
- A voicemail message on my phone that insists I don't take voice messages but that text or email are both more effective ways to reach me.
- A Twitter account that only follows a very small number of people
- My Firefox sidebar to read on demand only - I don't do RSS, and just go to a few aggregation sites and favorite blogs as I have time (maybe 2-3X per 7-10 days).
- Last-In, First-Out (LIFO) email policy, such that some emails receive a very fast reply and others can take weeks to get through. I try to use the policy of answering anything that takes less than 3 minutes immediately, but with travel and conferences and meetings, that can mean a whole day just answering 60-120 second emails. Thank goodness for weekends, or I'd never get through my email.
- An HTC "Tilt" cellphone which, as a phone, is awful - really and truly terrible, but for email and texting works very well. I was going to get an iPhone, but I can type responses on the Tilt much faster, so that ended up being the way to go.
- Macromedia Flash to build out mockups of new tools and new pages for the site
As a company, we use:
- A program called FogBugz to manage customer service and site maintenance issues
- Google Hosted Applications platform for email, sharing of documents, & calendars
- OpenOffice Presenter for crafting presentations (just have to remember to save as "PPT" or no one else can open it)
- Microsoft Office, Adobe Photoshop & Fireworks, FileZilla, and a few others I can't recall immediately.
What does it take for a company to get on the Recommended List? What do you look for? Impressive client list? Interactions with SEOmoz? Conference panel appearances? An authoritative blog? And along with that - how often to do you add new companies to the list?
It's really a combination of all of those things. Typically, it starts when I meet someone in person at a conference, event or through a consulting gig. We'll spend some time together, maybe have some shared meals and experiences, etc. I find that I can tell a tremendous amount about a person's trustworthiness and character from just a 30-45 minute interaction. From there, I'll often get to see some of their work - client projects, blog posts, white papers, recommendations for a site and/or performance during a panel/presentation. If I've been truly impressed by them, I'll ask them to shoot me an email if they'd like to be on the recommended list.
I've probably asked about 10 people in the last 6 months, and only 2 of them have taken me up on it. I do get some anonymous pitches sometimes, but only one ever has been sufficient enough to have me add them, and even then, I had to check in with references that I already knew and trusted.
We don't take the recommended list lightly at all - you have to earn your way on there. But, because we don't take kickbacks or accept any financial remuneration for the forwarded business, it's a list that businesses seeking SEO services know will provide great companies and people.
I am about to speak at my first conference in a few days. I think I will presenting to around 50 to 100 people on SEO. What advice would you give a first time speaker?
I think this is worthy of an entire blog post, and I'll put one in my queue to write in the next couple weeks.
Do you manage PPC campaigns for your clients or only focus on SEO? And when are you going to update a team photo in your About section?
We haven't managed PPC campaigns for clients since 2004, and probably won't do it again. We know SEO, but we're really not well versed in PPC, and I think it's critical to have a smart, experienced operator running those campaigns.
We really should update that team photo - possibly when we move into our new offices.
That's all for now. There's probably another 30+ questions that deserve addressing, but I'll have to save those for later this week. If you have follow-ups about any of these, feel free to leave them in the comments below and I'll reply in-line.
Thanks for the great questions, everyone!
I actually read through this entire blog post (Sunday afternoons give me more time) and I found it very enlightening.
1. I hope you do create a certification program. I think SEOmoz is the most qualified company to do so. My concern is that this industry is not black and white (hats aside). How will you create questions and viable answers for the certification in these grey areas? The SEOmoz quiz you put out was quite the controversary for example. I guess you could take the approach of being SEOmoz certified means you are certified in SEOmoz' way of thinking. You could also become Michael Gray or SlightlyShady certified and that would mean that you are certified in their way of thinking. (Maybe I answered my own question)
2. I found the beard response quite interesting. I used to have a similiar problem (but not at all anymore). When I was 26 years old and making a $250K income (100% commission), living in a $1.2M home, etc. I purposely grew a goat and stache to make myself look in my mid-30s. Now that I am broke and renting a 1,000 sq ft apartment, bald, and 30lbs heavier . . . I keep the goat and stache just long enough to keep the double chin camo'd but not thick enough to add more years to me. ;-)
3. Get an iPhone and take the time to learn how to type on it. It is remarkably fast once you get used to it (about 60 days but probably less under heavy use). The key is to not correct typos until after you have finished your message. The software is quite intuitive.
4. I found the 'if you had only $300' response dead-on to what I would do as well. I hope that never becomes something you have to do but if it is . . . keep your head up and stay focused on recapturing what you lost. I have learned that you grow the most during the valleys, not the peaks--but damn the peaks are what you live for and reach for.
5. Looking forward to the blog post. Not because I'm going to speak but because I have met a lot of people now that are doing speaking engagements and I'd like to hear what SEO speakers do to prepare properly. I find that area of SEO interesting and I know little about it.
Again, great post Rand and it was nice to meet you at SMX Advanced. I like that you have stayed humble through the transition. You aren't one of the 'unapproachable types'. You don't stay within JUST your A-list group. You mingle with everyone--even a crazy guy like me. That shows a lot about who you are at your core. Don't let the fame, money, prestige change that about you.
Okay . . . getting off my philosophical soap box.
Brent D. Payne
I thought it was funny that the question said "speaking in a few days" and Rand will post something in "the next couple weeks". Guess you're on your own. :-P
Thanks as always for the inside view Rand. Sorry I didn't get more of an opportunity to chat with you...but at least it was better than at SMX West with just 5 seconds to stop, shake, rattle and roll as I headed out of the show early for a client onsite visit.
Liked your thoughts on the ability for Google to better handle/ignore URL parameters and would have to agree. In part, Yahoo's introduction of dynamic URL rewriting may have been in part due to their own (possibly greater) challenges of overcoming this issue, but still doesn't make it any less valuable. The good thing is, I have a good feeling that we'll be seeing some exciting things from Google's Webmaster Central team over the next year.
I too can't wait for your upcoming blog post for conference speakers. Sadly, had my first big talk get canceled due to low conference registrations, but have another one on the calendar for October at least...so that should leave plenty of time to incorporate your tips.
And speaking of speaking, great job at SMX Advanced. I actually only caught part of your talk at West (it was either show up for your session on time, or continue with the opportunity to talk with Brian White...sorry, but that Google card trumped ya), so this was really my first big opportunity to see you live in full glory. Wow!
For those who haven't experienced Rand live, forget WBF. The videos are great, don't get me wrong, but live is something else -- like a hummingbird mixed with a maestro -- it's magical, music moving faster than you can imagine.
What a great post Rand! I continually realize how unique of a company I work for when I learn as much on the public blog as I do in internal meetings. Craziness.
Rand, you will be surprised how many people use Open Office these days. Recently I have been critisised for not saving a file in an open format!
Yeahh actually we have joined the ever growing band on movers over to the free platform. I must say that after several months it has been a productive move and I can only see more and more people migrating.
I'm buying my teenage son a new laptop. 90% of his pc use is for gaming, another 9% is for video and webcam stuff. But on occasion he has to do some actual school work.
In the past, I've been downright militant about both of my kids having MS Office and being highly knowledgeable in it. Of course, MS Office adds to the price of a PC and for my son that's money that might be better served on a better video card.
With Open Office and Google Docs - I no longer see the need to spend the money on MS Office.
I'm sure on a personal use level this trend will only grow (much like people no longer feel the need to get a land line phone since they use their cell phone all the time anyway).
What is surprising is to see it happening at the business level. I'm sure Fortune 500 companies won't be going open source anytime soon - but when you think of the millions of small businesses that might no longer be Microsoft customers it certainly makes you wonder.
I am so tired of getting stuff in .docx . Thanks for using the .odt spec.
Unfortunately, I have Office '07, so I'm the guy sending out the .docx files. I still can't believe MS would make then unopenable in older versions. What a headache.
I am glad that the answers were so open and forthcoming - (way to drop "super-top-secret project that we think will change the world of SEO coming out in October" !
Btw - the only reason I grew a beard is so that board of directors, whom I have to deal with, would think I am older. The last thing they want is to be lectured on business decisions by a babyfaced exec.
Exceptional answers as always.
And I agree with Brent, your "if you only had $300" question was well put thought out.
You're certainly piquing my interest with all the build-up of the "super-top-secret project".
Well, that makes me want to have one too :) I actually look 14 in reality and on photos... sometimes (often?) this causes really wierd situations...
Really great answers - going to reread them now...
For the record if we're voting on whether Ann Smarty grows a beard (and I hope we're not) then I vote NO.
Someone please PhotoShop a picture of Ann Smarty with a beard and place here in the comments. I am sure thumbs up galore would be your reward. ;-)
Brent D. Payne
Where's Sean where we need him so much??? :)
Anne - you bloody well not grow a beard! shock horror! If they think you are that young, just convince them yu are a child prodigy :)
what no thumbs for the guy that noted this needed to be done? ;-)
You guys know I can't resist that one. Although she still looks quite cute, I have to say - I think I'm with Vin on this one.
haha! loving it! thanks for the anchor text btw ;)
oh no!
It is interesting that Rand took all this time to write up this post with honest and thoughtful answers...
Yet 35% of the comments so far are about whether Ann Smarty should have a beard.
35%? No, not that many! You make me feel guilty! Sorry, Rand, I didn't mean hijacking the post...
oh the beauty of your PS skills. Nice work Sean . . . as usual. ;-)
I'm impressed that the beard color matches her hair color. I was expecting a half ass black beard drawn on via MS Paint. You never fail to impress, Sean!
Rebecca,
I want to thank you for your usual kind words and thoughtful response.
As you know, I don't take these things lightly and it was important that if I was going to place a moustache and beard on Ann Smarty, it had to at least be dignified.
This proved quite challenging both in style and color. Ultimately, I started with two finalists and decided on a silver haired version that I could trim and manipulate to the appropriate honey golden color of Ann's natural hair.
I think I made the right choice. Matching the color on the alternative would have proven far more difficult.
MY EYES
MINE TOO!!!
As always, I really admire and appreciate the transparency, Rand. One minor clarification: at first glance, you seem to come out for SEO certification in one answer (the first one) but against it later. I assume in the first answer you meant that you might certify people on SEOmoz-specific tools and techniques? Just curious.
The difference is "SEO Industry Regulation" vs. "seomoz Certification" . . . two very different things. I would love to see the latter, and feel that the former is nearly impossible implement/impose on an industry like ours.
OSHA can’t even keep safety regulations/standards enforced, imagine how difficult it would be for best practices police.
Tim - that's exactly what I was talking about. Basically, we may look into certifying people to use SEOmoz's tools and content and reporting materials to do SEO. But, we're never going to try to be some impartial regulatory body in the search marketing field. The thoughts and feelings expressed by SEOmoz shouldn't have to be something everyone ascribes to - that's not our realm.
Might be fun to imagine if it was, though...
I think we'd pretty much be total dicks if we tried to regulate on that kind of level :)
Thanks, Rand (and Tim). I'll be very curious to hear how that proceeds. As I think about it, it does get pretty tricky. Given the vacuum of certification, an SEOmoz stamp of approval, even if it's focused on the "toolbox", might get a rush of SEOs looking to put something after their name and be affilizated with SEOmoz. Of course that may be great, from a marketing perspective, but it may also have unintended consequences.
1) Thank you for answering my standards question But how do you create a certification program without some kind of basic standards (not saying Universally accepted of course)?
2) Rand I always appreciate tips but I hope Give it away WhiteBoard Friday does not go specific enough for Matt to devalue them as soon as you mention them here... or else honestly IMHO it is a waste of time.
3) Super Top Secret Project "changing the SEO world"--- There must be a lot of magic dust involved. My clients have been asking for magic dust a lot lately. Joke aside looking forward to seeing the cat out of the bag.
1) Certification would be something like what Microsoft offers on their software. We wouldn't try to tell you how to do things or draw borders on how SEOs do their job, but focus on making sure you know how to use and what to do with the tools and content on the site.
2) Give It Up - If I remember correctly, there's nothing in it that Matt will be shutting down immediately.
3) We have a supply of fairies in the server room that we regularly rub on all our code, which helps :)
I thought that Give It Up was embargoed (sp?) for 30 days? Or is this going to be different information?
Yeah - we did our own private "Give It Up" video at SEOmoz's studios after the show that included different content than what was at SMX.
I knew it I knew it. Rand is Peter Pan.
I had to say that the Q and A was open and honest one. Waiting for the next set.
Please keep my address on hand for any help required in the French market ! Localized tools and pro zone would be a great help to my team !
Excellent post Rand.
To address the ethics/standards quesiton - I don't think there needs to a standards setting organization that says, "yes" buying links is bad but, "no," linkbait is good. That's more of how you practice SEO.
But, I think SEO definitly could benefit from something similar to what the Public Relations Society of America (PRSA) does. You can belong to the PRSA as a PR professional, and tby doing so you abide to their Code of Ethics. It shows your industy is mature, valid, and you're ready to play with "the adults."
Id be interested in the certification program AND the franchising concept for SouthEast Asia.
Thanks Rand. What about an seomoz certification for individual SEO's. Have you tought about that Rand? Will love to have one.
My question would be - why doesn't SEOMoz have a private forum for PRO members?
As I'm sure you guys are aware, "exclusivity" is one of the 7-10 motivating factors that causes people to act (sign up). And if you've watched any marketingexperiments presentations then you know that motivation is the most influential factor in converting visitors.
Seems like a no-brainer from a cost-to-impliment to reward ratio.
This question and answer "do you actually believe that there should be certain standards and ethics in SEO that are more established than Bruce Clay's code of ethics?" is one that I particularly appreciate.
Could you provide any insight as to whether you think a well rounded business background with strong skills in overcoming client objections might serve SEO's better than creating a set of "Standards." To me, those calling for standardization are doing so because they feel that Black-Hats are taking their business (at least this is one reason people are calling for it). Simply put, developing basic business/sales acumen is probably a better (and more viable) solution to the issue of losing (or not getting) clients. If you can't overcome the sales pitch of a Black-Hat, and you have solid SEO skills, business/sales training is what you need.
The rest was also good . . . couldn't agree more on the beard answer.