Editor's note: For the best overview of current Moz Local dashboard capabilities, please see: https://moz.com/help/guides/local/local-dashboard.
Hard to believe, but it’s been five months since we released Moz Local into the wild! As I’m sure has been the case for many of you, our summer has just flown by.
While our engineering team has been hard at work on a number of behind-the-scenes improvements since Day One, today marks our first major feature release since launch--and it actually includes three features.
A TL;DR is at the bottom of this post for those strapped for time :)
Single-location distribution and editing
The most common request we’ve heard since our initial launch back in March is for a simplified web interface to submit your listings, as opposed to the CSV file designed for agencies and brands with hundreds or thousands of locations.
We realize for some of the formatting constraints required by our system are a bit onerous for those users not already managing their data in bulk at Google My Business.
So with the help of Moz’s tremendous UX team, we’re releasing a dramatically simplified one-page entry form that should dramatically reduce the time involved with submitting listings for the first time, or tweaking listings you’ve already submitted.
The submission form is broken into sections to allow casual users to focus on the most important attributes of their listings, but still gives advanced users the ability to add rich data fields like hours of operation, social media URLs, brands carried, and store code.
For those of you who do have a batch of locations you’d like to upload all at once, you’ll still be able to do so using our CSV template. But you should find the validation of those listings a little smoother.
All in all, we’re hoping that this makes the onboarding process much less cumbersome and much more efficient!
My favorite parts of this new feature:
- Pre-filled baseline information from what we’re able to find across the local search ecosystem, saving you hours of time if you’ve got multiple locations.
- A snazzy category selection interface on par with Google My Business.
- A killer Hours-of-Operation selector that’s the best I’ve seen (though I am a little biased!)
Enhanced duplicate listing detection and closure
Back in my consulting days, one of the biggest headaches was always searching for and “nuking” erroneous or out-of-date listings for my clients. I’m sure that’s the case for many of you as well, and for various reasons, not the least of which is the associated boost to the strength of directories, the Pigeon update has only made this task more important.
How this feature works:
Just as before, you’ll see the Duplicates section highlighted in the sidebar of your dashboard if we’re able to find duplicates for any of the listings in your account. But clicking that menu item gives you an entirely different experience.
You’ll now see a call-to-action to add alternates of various NAP attributes, like business name, ZIP code, and phone number. Adding these alternates tells us to search all possible NAP combinations that use these alternate data points on every site we query.
We automatically show you close-match listings to the NAP you submitted in the same or similar ZIP codes. But now if a business has moved, lost a practitioner, or changed its phone number, this feature will find those broader-match listings as well.
And now you’ll be able to request removal of these duplicates (on the sites in our network) right in the dashboard.
My favorite parts of this new feature:
- Gives you the ability to cast a much wider net than our automatic duplicate detection.
- Gives you the ability to ignore close-match listings that aren’t actually duplicates.
- Allows you to close listings directly from the dashboard rather than going to partner sites.
Our status as a Factual Trusted Data Contributor
Factual--one of the four primary U.S. data aggregators--launched a new initiative a couple of weeks ago called the Trusted Data Contributor program, and we're excited to be a part of it. The TDC program is a significant indication of Factual's commitment to an index of accurate and complete location information for businesses of all sizes.
We've been working behind the scenes with Factual over the past several weeks to adjust how we send them location data. Our inclusion in this program means that Moz Local customers can expect their listings to go live on Factual with a much higher level of fidelity, although it may take a little longer than it did previously for updated listings to appear in Factual's index.
A number of you have contacted our Help Team about your Factual listings during this transition, and we appreciate your patience. As part of this update, a significant number of pending listings will go live on Factual in approximately two weeks.
Read the official announcement and learn more about the program here.
Upcoming price increase
As we’ve learned a bit more about the operating costs of Moz Local over the past five months, and as part of the release of these additional features, we’ve decided to institute a price increase to $84 per location per year. This price remains true to our mission of providing a product that ensures accurate, consistent information across the web at a price point affordable for small business owners, agencies, and large brands alike. The added revenue from this price increase will allow us fund the development of future Moz Local products.
The price increase will go into effect on October 1, 2014 -- but any listings purchased prior to that date will be grandfathered in at our $49 rate.
So if you’ve been on the fence about distributing your locations through Moz Local, or have been too overwhelmed by the CSV input, now is definitely the cheapest and most efficient opportunity to submit your locations.
TL;DR
We’re releasing:
- Simplified web interface for listing submission and editing
- Expanded duplicate listing detection and streamlined closure
- Slightly slower, but more reliable listing updates on Factual
- Price increase to $84 per location per year starting October 1
We’re excited about the reception the product has received so far, and especially grateful for all the feedback and feature requests from our users and the broader Moz community. Please continue to let us know what you think we should focus on next by emailing us to suggesting features!
Still no non-US support though...? :-( Is this still a future consideration? If so, how far off are we talking?
Would really like to see CA support, just sayin' :)
I second that question! Just think of all the expats and general SEO buddies over in the UK :)
...Any response guys please? :-)
Hi Steve,
We definitely understand the demand for this feature but can't promise a specific development timeline.
We are Still waiting for AU.
Thanks David - appreciate the response.
I think making Moz Local global would really strengthen Moz's position as an SEO software provider to non-US members. Just saying... ;-)
I am also sat on the sidelines awaiting Moz Local for the UK... I'm sure Moz will be working their socks off trying to set this up... Keep us posted Moz! ;)
Thanks for the updates David. Still a no-brainer at $84!
Linda,
I'm not surprised YOU were the first person to read and comment on this post :) Thanks for the kind words.
David, Congratulations -- you and the Moz engineering team have done it! The issues we talked about at MozCon have been addressed and you've added new features added to boot. I'll be trying it again this week. Thank you!
Yep, definitely let us know "how we did" -- really appreciate your feedback, Paul
Sad that the price is going up so much.
This is good to hear. One difficulty we've been having is when there are multiple businesses at a single location (with different phone numbers, though). When I mark something as "ignored" when it comes to duplicates, how is that data processed? Will it only effect the interface under my login, or will those duplicates no longer be reported publicly when someone searches for their business? The reason I ask, is while I correct these issues, clients like to check on the progress by doing a search on Moz Local to see what errors are still reported.
Going to try out the new updates today.
Ignoring a possible duplicate will permanently ignore that duplicate for all searches for that business. No matter if you do a search for the same business while logged-out, or from within another Moz account, you will no longer see the duplicate reported.
I'm kinda curious what is on the horizon beyond Moz Local. Good work with the service, I haven't had much exposure to it yet but it's definitely peaked my interest.
Great updates, thank you.
Quick question though: will there be any bulk discounts offered now for agencies or for businesses with hundreds or thousands of listings?
MOZ Local is simply awesome. Great work MOZ Team...!! Better then ever and easy to use.
Absolutely awesome improvements, guys!
this update is really slick, nice work moz team
I just signed up for MozLocal and it shows the old interface and wants me to upload a spreadsheet. Is the new version of this post active?
Hi Dan,
We are working on improving the messaging from within the Dashboard. In the meantime, if you don't already have a listing with us, simply perform a search for your business and click the "Improve with Moz Local" button.
Best,
David
When will we be able to use the single-location distribution and editing feature?
Hi Netmasons,
This feature is actually live in all dashboards as of September 2nd. If you don't already have an account with us, simply perform a search for your business and click the "Improve with Moz Local" button.
Best,
David
Product of the year!
Local SEO is the need of everyone now. This will resolve many problems of web. Less duplicates hence more quality information. I'm sure, you'll get huge customer database. All the best!
Nice updates, thanks!
This compares SO favorably to jokers like Yext and even more reasonable companies like Bright Local. I think this service sounds fantastic and I can't wait to give it a try with my personal locations!
Congratulations David! Detecting duplicate listing is very important add-on.
Moz Local is surely a strong product. I do not know of any other product which achieves the same thing. Great job! Simple and easy.
So the price is practically doubling and I still have unaddressed bugs in my account for almost two weeks now? Not so good for my customer experience.
Hi Charles,
First of all, existing listings will be grandfathered in at the $49 price...but more importantly, sorry that you haven't received a resolution on the bugs you reported! I'll check with our Help and Engineering Teams to see what the status is.
Thanks for replying and looking into it.
Hi Charles,
I heard back from our engineering team on Friday. It looks like a number of your issues are either on Acxiom or Factual.
They expect you'll see ~50% improvement this coming week week and then close to 100% improvement the following week when our latest data delivery to Factual goes live.
"Our status as a Factual Trusted Data Contributor"
Guys, just FYI...
Moz Local doesn't work for Factual. When identifying & attempting to close duplicate or incorrect listings, it pops up an email to Factual. Factual responds to this email by saying they don't take email submissions & to go through a TDC like Moz local... which I did, thus how I managed to email them with the correct listing # to close.
May want to touch base with them on that. They're rejecting Moz Local updates by email.
Thank you for your interest in Factual. We have partnered with a select group of Trusted Data Contributors (TDCs) to add, update, and manage business listings in Factual. We are no longer accepting contributions via email; instead, please work with one of our TDCs directly to update your data within Factual. The full list along with contact information can be found here: https://developer.factual.com/trusted-data-contributors/.
Infogroup is also kicking back change requests with a rejection email:
Latest Update:Hello,
please have the business submit, claim or edit their business information on our website expressupdate.com using an updated Mozilla Firefox web browser.
Thank you,
ContentFeedback@infogroup com
Ironic since I'm using an updated firefox browser...
Hey Scott,
Thanks for your comment.
As part of Factual's rollout of the Trusted Data Contributor program, they stopped accepting individual submissions and closures. This was not our decision, but it was one of the forcing factors for upgrading our duplicate removal feature as quickly as possible.
We realize that for non-customers it is frustrating to see this response, though, and we will be working to remove that "loop" in the next week.
As part of this rollout Moz Local customers are able to close listings on both Factual and Infogroup directly from their dashboard.
I am a customer. I got those responses submitting updates via Moz Local. But, hopefully this is fixed!
Hi Scott,
Yep, if you try out the new duplicates feature, you should see a new button that says 'Close' next to any duplicate detected on Factual.
I'd echo the previous comment about non-US support. This looks like a great tool - would be awesome to see UK support soon!
Hi David,
I signed up for your orginal MOZLocal in March just after the MidAtlantic Innkeepers Conference. I only have one location. Should I re-submit my N.A.P. + W. since you have updates to your product? And when does your new price go into effect for me? Next March?
Hey there,
You might check out the Edit Listing feature from your dashboard and see if there are a few more of the advanced fields you could fill out? It doesn't look like you submitted your listing with photos or a logo, which could definitely help your visibility / clickthrough rate on some sites.
When you renew, there won't be a price increase -- you'll be grandfathered in at $49/year indefinitely.
First of all Congratulation to Moz Local for such a good product... As i seen many of good options are there. I like option For Google Places CSV and business info for each location, First one will make my very easy, also function design is very easy to understand and i like to advise you more in next comment (If i found any query). Thanks
Great update! Any plans on adding more directories to the submission feature?
Great update!! All what makes save time the people is ever a great news. Thanks to Moz team for your work!
coolio
If you're a business using Moz for "updating" listings, my guess is you still also use an @compuserve.com email address. It might be cheap, but so is the Wendy's $1 menu... doesn't mean it's any good for you.
Welcome to Moz! I noticed you just signed up today. Is there something relating to another account we can perhaps help you with?