The Moz Blog is built to help you all become better marketers. We couldn't possibly succeed in that goal if we didn't have a good sense for who you are and what you'd like to (and need to) see, so we did what anyone would do to get that sense: ask.
This summer, we released a survey to ask you all about yourselves, your work, and your thoughts about the Moz Blog. This is the second time we've done this in the last several years, which makes these results all the more exciting—now we have trending data.
The results from the survey are below, with a list of key takeaways at the end of the post (feel free to scroll for the tl;dr). We've included stats, where available, from the 2013 survey as well, giving the data a historical benchmark.
We'll use what we learned to keep making the Moz Blog more relevant, more actionable, and more valuable for you all, and we'd like to extend our sincerest thanks to the more than 750 of you who responded.
Let's get down to it!
What is your job title?
Back in 2013, as as we expanded our products to emphasize areas of marketing outside of just SEO, we all thought our community would expand along with them. When we released this survey in December of that year, more than six months after rebranding from SEOmoz and a few months after we rolled out our new suite of software, still very little had changed.
Now, nearly two years later, after countless blog posts about content marketing, local search marketing, social media, branding, and more, we're only just beginning to see a shift.
I'm normally not a huge fan of word clouds, but they're fairly effective in illustrating things like this. Here's a cloud made from all of your job titles in this year's survey:
And here's the cloud from the 2013 survey, nearly two years ago:
It's remarkable how similar the two are, but we can begin to see the change.
Our audience is clearly predominantly marketing managers with a heavy emphasis on SEO. The word SEO is smaller in this year's cloud, though, and "digital" and "content" are larger. It definitely looks as though we're seeing more content marketers among our audience, and the numbers back that up.
In a numerical breakdown of the words we see most often (and the total number of responses in each survey was nearly identical), "seo" drops from 233 to 194, and "content" jumps from 34 to 51. Here are the rest of the most common words seen, along with the number of times they occurred in each year's survey:
Word |
2015 survey |
2013 survey |
---|---|---|
seo |
194 |
233 |
marketing |
235 |
169 |
manager |
137 |
154 |
specialist |
84 |
55 |
director |
61 |
52 |
analyst |
38 |
44 |
online |
35 |
43 |
consultant |
24 |
42 |
strategist |
44 |
37 |
content |
51 |
34 |
ceo |
15 |
31 |
search |
21 |
30 |
marketer |
19 |
26 |
owner |
20 |
24 |
social |
15 |
9 |
chief |
3 |
3 |
What percentage of your day-to-day work involves SEO?
The idea that our audience is finally broadening is supported by another statistic: the amount of SEO that our readers do in their day-to-day work. Whereas the 2013 survey skewed a bit more toward the high end of the scale, there's a significant spike in responses between 0-10% this year. The median value reported dropped from 60% to 50%.
On a scale of 1-5, how advanced would you say your knowledge of SEO is?
The plot thickens, though, when we turn to actual SEO ability. We asked everyone to self-report their knowledge of SEO, on a scale from 1 ("I'm a beginner") to 5 ("I'm an industry expert"), and the similarity to the 2013 survey is staggering:
There are fewer people reporting themselves as industry experts, but not many. So, people have the same skill level, but SEO is less a part of their day-to-day work. To me, that implies their skill sets are growing, and the industry is simply demanding a broader gamut of work from them. They're becoming more and more T-shaped.
Do you work in-house, or at an agency/consultancy?
One note before we dive into this one: There should have been an additional option on the survey for independent freelancers. Without that option, we assume (since those folks do some of their own work and some work for clients) that most of them fell into the "both" category below, but we can't really be sure.
With that grain of salt in mind, there are clearly more in-house marketers than agency/consulting marketers in our audience:
At the same time, nearly half of our readers have some work for external clients. It's good to know that the set of skills unique to that type of work are relevant on our blog.
What are some of the biggest challenges you face in your work today?
As it was in 2013, this is my favorite question we asked. It was open-ended, and thus was such an easy question for respondents to skip (not many people usually want to type their own answers in a survey), but 621 people responded out of just over 750 total times the survey was taken. There were some easily visible recurring answers, and the top 20 are as follows:
Challenge | # of Mentions |
---|---|
Constant changes in the industry/technology | 73 |
Lack of knowledge and unrealistic expectations of colleagues/clients/bosses | 65 |
Convincing clients of value of the work | 60 |
Lack of time | 53 |
Content creation/curation | 35 |
Link building | 33 |
Team/resource constraints | 33 |
Analytics | 30 |
Proving ROI | 28 |
Overwhelmed by too much content, too many tools | 26 |
Budget constraints | 23 |
Finding and promoting to the right audience | 22 |
Communication/trust issues, politics | 18 |
Rankings | 17 |
CRO | 14 |
Juggling different kinds of work/clients | 14 |
Diversifying skill sets and proritizing channels | 14 |
Complexity of work | 14 |
Integration of siloed marketing teams | 12 |
Reporting | 12 |
Of note, half as many people noted content marketing as a great challenge this year as noted it in 2013. If that's any indication, we're getting better at it, or at least are better able to wrap our heads around it than we were before.
Above all, though, the top issues are largely the same: The industry is constantly changing, and it's incredibly difficult to find time to stay abreast of those changes. There's too much shoddy content to sift through (likely thanks to the rise of content marketing), and clients and bosses still largely don't understand the value in our work, as it's quite difficult to prove the ROI of what we do.
How often do you read posts on the Moz Blog?
We asked readers how often they read the Moz Blog (which has a new post published nearly every weekday), and there's definitely a difference from 2013:
In all likelihood, this is largely due to the broader gamut of topics we include in our editorial calendar these days. We now have content marketers in our audience who aren't always interested in advanced SEO, and technical SEO veterans who aren't interested in brand strategy. For that reason, more people are reading regularly, but fewer are reading every day. This also likely has something to do with the lack of time we noticed in the question above.
On which type(s) of devices do you prefer to read blog posts?
This was surprising in 2013, but the numbers were even more extreme this time around:
A whopping 71% of blog readers prefer to read posts on a desktop or laptop machine, up from 68% a couple of years ago. Just about all the numbers are the same here; it seems as if a group of folks who switched between laptops and tablets decided they'd rather stick to full machines.
Of note here is a theory we had last year that Moz Blog readers decided they preferred desktops because our blog wasn't mobile-friendly. We had, in effect, trained them to prefer reading on full screens, because it was just plain difficult to read on mobile devices. By the time this year's survey was sent out, though, the blog had been mobile-friendly for more than two months. There's always the chance that habits take more than two months to break, but if you ask me, that's evidence that our readers really do prefer to read posts on a laptop or desktop.
What percentage of the posts on the Moz Blog would you say are relevant to you and your work?
While there's not much change from the 2013 numbers, we're still quite happy to see that the majority of readers say that the majority of posts are relevant to their work. There's a slightly greater concentration of posts in the 11-40% range than there was before, which we can expect to go along with a broadening of post topics. Interesting to also see an increase in responses in the 91-100% range—I'd guess an increase in marketing generalists, and fewer folks with narrower sets of skills, leads to that change. (I'd love to hear any other theories in the comments!)
Do you feel the Moz Blog posts are generally too basic, too advanced, or about right?
One thing we regularly wonder is whether the posts we're publishing are too basic to actually be valuable, or if they sail right over the heads of our readers. As it turns out, it's pretty well balanced:
The inner circle in the donut chart above is data from 2013. The numbers from this year (the outer circle) are nearly identical, moving a few (statistically insignificant) responses from "Too basic" to "Just right."
We also asked readers who didn't say posts were "just right" to quantify the extreme to which they thought the posts were either too basic or too advanced:
This is interesting—people who see posts as too advanced feel more strongly about that response than the people who see posts as too basic. That implies we have some true beginners among our readers who would benefit from coverage of the basics in easy-to-digest formats.
In general, what do you think about the length of Moz Blog posts?
This is a question we didn't ask last time. We wanted to get a sense for whether readers had any strong feelings about the length of posts. Our suspicion was pretty well confirmed:
More than 1/5 of responses indicated our posts are too long, a much greater percentage than we'd like to see. This is really good feedback; we do tend to err on the comprehensive side, but could certainly put more effort into removing extraneous text from posts.
What, if anything, would you like to see different about the Moz Blog?
We also asked an open-ended question about whatever you all would like to see different about the Moz Blog. Reading through the responses was one of the most heartening things I've done in my time as the manager of the Moz Blog—a heartfelt thank-you to everyone who offered words of encouragement and ideas for how we can make this blog even better.
Here were some of the most common themes:
Request | # of responses |
---|---|
More step-by-step / how-to guides | 37 |
More WBF / video-based content | 27 |
More case studies | 22 |
Too wordy/verbose; more to-the-point | 18 |
Shorter posts | 18 |
More posts | 11 |
More Rand, Dr. Pete, Cyrus | 11 |
More international content & translations | 11 |
More accessible for beginners | 9 |
More explicit takeaways for each post | 8 |
More interactive elements | 8 |
Better categorization / IA | 7 |
More technical posts | 7 |
More posts from respected influencers | 6 |
More news / timely analysis | 6 |
This was a telling question when we read through the responses in 2013, and not a lot has changed:
Which of the following topics would you like to learn more about?
Search engine trends, Mobile SEO, and CRO are all new categories we added this year. Other than that, the top three remain the same—advanced SEO, content marketing, and data analysis. Social media was bumped down a few spots, and branding was bumped down a few more spots. Design/UX was bumped up significantly, and one of the biggest gainers was basic SEO—something that, until recent years, we didn't see a lot of demand for on our blog.
More than anything, it's pretty clear that SEO and content marketing are still the hottest topics, and there's far more demand for advanced SEO than there is for basic SEO. That said, we're definitely seeing demand for a wide spectrum.
Which of the following types of posts would you most like to see on the Moz Blog?
We added a few options to this question this year to try and get a better sense for your preferences. Two of the strongest categories weren't chosen quite as often, causing a general flattening of the graph, but it's still quite easy to get a feel for what you all like to see by checking out the results:
A word we often use to describe great posts is "actionable." If readers can finish the post and immediately have a new tool or tactic at their disposal that they're excited to use, we've done our jobs well. It's easy to see that reflected in the above results. Making people think is good. Getting them to put their own work in new contexts is great. But the posts that really win are those that show instead of telling, offering readers a quick lesson that helps immediately improve their work.
Now we go to work.
This is a wealth of data that can help us continue to improve the Moz Blog, and the next step is to put it all into action. Here's a good start:
Primary takeaways
- The greatest challenges faced by our audience haven't changed much in two years. Keeping up with a constantly changing industry. Convincing other people (clients, bosses, etc.) that channels like SEO and content marketing -- while long-term investments with fuzzy ROI -- are worthwhile investments. You all are constantly battling to have work in the first place, let alone actually get that work done, and there isn't enough time to get all that done. Our job now is to take those challenges (and the rest that you all named above) and find industry experts who can help you through them.
- The traditional blog format, where all posts are published to a single channel to the same audience, is no longer cutting it. Our range of topics is broad enough and our audience diverse enough that we need to find better ways to deliver our content to readers, helping them filter out what they don't need and more quickly hone in on what they do.
- The vast (vast) majority of our readers still prefer to read blog posts on desktops and laptops, so while we're happy the Moz Blog is finally responsive, we won't shy away from developing features because they primarily benefit desktop/laptop users.
- We have a growing contingent of beginners in our audience. While the majority of readers are more experienced and advanced, we should focus on making all of our posts as accessible as possible, reducing unnecessary jargon and linking to additional resources. Nobody should feel like a post goes straight over their heads, or like they're not experienced enough to glean value from it.
- Two full years after the rebrand from SEOmoz, our audience is shifting ever so slightly toward a broader skill set than its SEO roots. It is continuing to become more T-shaped, as even the experts among us are finding less of their day-to-day work to do with SEO. Our posts (while never forgetting those roots) should continue to reflect that diversification.
- Through their self-identification as agency employees or consultants as well as their predominant challenge in convincing clients their work is worth time and money, it's clear that agency professionals with client-based work make up a large portion of our audience. We haven't posted much to specifically help this group, and will likely make more of an effort along those lines.
- There is a general call for shorter posts, but it's not simply shorter: It's more concise. More compendious. We'll work on continuing to hone our editorial rigor to ensure we're cutting verbose language and off-topic rambling. We certainly don't want to make you all read things you don't need to.
- With that concision in mind, we'll address the clear demand for more case studies and more actionable how-tos and step-by-step guides.
All of that, combined with your stated preferences for topics and styles, gives us a great place to start making improvements.
Thanks again to everyone who sent us their thoughts; we couldn't do what we do without you. =)
Everything sounds on point, but I 100% agree with this part:
"The traditional blog format, where all posts are published to a single channel to the same audience, is no longer cutting it. Our range of topics is broad enough and our audience diverse enough that we need to find better ways to deliver our content to readers, helping them filter out what they don't need and more quickly hone in on what they do."
One thing the Moz blog excels at is producing "big picture" posts that are geared towards affecting readers' strategies instead of their tactics. Posts like Distance from Perfect really set Moz apart from the other SEO blogs that rely on clickbait titles and bottom-rung actionable posts (like "4 ways to increase your Twitter followers without really even trying!"). The problem is that the channels to discovering these kinds of posts generally suck. If you access it from the archives, you see this description:
"All marketing includes some measure of distance from perfect, but no channel is more influenced by it than SEO. Are you moving your site closer to perfect?"
It's a start, but it should really convey that this is a big picture post that will help you rethink you approach SEO projects, so you can better identify and spend time on the factors that matter most in a competitive market. Whether that's best done through the post description, or through tags, a new category, or a new content series (like "The Big Picture" series), is up for debate.
The other issue is that, other than going through the author's history or into the archives, there isn't a great way to find it. Your plain text "popular posts like this" links are extremely easy to miss, and when the title can't really explain the post's content, the post is basically lost to history.
But putting your big picture posts aside, a lot of your meat and potatoes content, like A Beginner's Guide to Google Search Console, isn't too well connected either. You should absolutely have some sort of archive for Search Console posts - especially because a newer optimizer might not realize the name change between SC and GWT, thereby missing out on a ton of content. Bonus points if you:
You've got all the pieces to become the best compendium of SEO knowledge anywhere on the internet, but right now your content is still extremely fragmented. Bring it together, shoot for the long click, and keep knocking our socks off.
Spot. On.
Thanks, Joe -- I think that's some of the most accurate and insightful feedback we've received, and it's absolutely something we'll be working on addressing. It starts with the realization that we've outgrown the concept of a publication, where we tell people what they need to know today. We need to become an easily navigable and browsable library of educational resources for online marketers.
I've often dreamed of our site having something like the Khan Academy, organizing knowledge into curricula so we can give each subject area (SEO, content marketing, etc.) a more tangible shape and help guide our readers through it all. In theory, you should be able to land on our site as a marketer of any skill level and easily find posts you haven't read that'll help improve your work. You shouldn't have to blindly scroll through a list until something catches your eye.
From there, the four "bonus" items you mentioned become natural additions.
For now, I'm printing out the last paragraph of your comment and taping it to my desk. =)
Thanks, Trevor - I'm happy to weigh in, even if it's only as an armchair quarterback.
I would love to see Moz become the Khan Academy of internet marketing, and now I'm looking forward to it. No pressure. :)
P.S. Are you familiar with Product Hunt and their collections? They've found a way to turn content curation into UGC, and I think it's nothing short of brilliant. If there was an easy way for me to put together collections of Moz posts that I could share with a single link (like "web design with SEO in mind", "big picture SEO" or "everything you need to know about indexing"), I would share those nonstop.
I hadn't seen that! The collections are generated by users? That is pretty brilliant...
Actually, slight revision: those collections I linked before are curated by the site, but the UGC ones are pretty similar. Here's one I've barely started, just to give you an idea.
They could add a few more features, like the ability to upvote or comment on UGC collections, but it's a pretty phenomenal start.
It's really interesting to see what has and has not changed in the last two years. I have an additional thought about why the frequency of reading the blog has changed. Google Reader shut down July 1, 2013. I personally haven't ever replaced it, and instead get my news by going directly to a couple of sites, seeing what people are talking about on Facebook and Twitter, and looking at Inbound.
Next time, it might be interesting to ask what triggers people to come read a post on the Moz blog.
That's a good thought, Keri -- that did most likely have an effect on frequency. With the responsive redesign this April, we incorporated design changes that made subscribing to the blog easier, and have seen a remarkably steady growth rate on those subscriptions ever since. While a bunch of folks are using Feedly and other replacements, most of our subscribers just get plain-old emailed newsletters. I definitely agree that'd be an interesting question to ask next time around. =)
Kerri, after Google Reader died, I switched to Feedly and love it. Might want to give it a shot!
Trevor, this is both a great list and an insightful analysis. I just had a couple of thoughts to make it even more useful the next time around.
It'd be fascinating to see the industries and sectors of survey respondents as well (a large B2C retailer, a B2B SaaS product, a local restaurant, a marketing agency, etc.) because my experience is that different marketing mixes and promotion mixes work best in different contexts.
It'd be really interesting to see whether, for example, SaaS companies are doing more PR than local restaurants, which are doing more online advertising than SEO agencies, which are doing more content. Or something like that. Such results may provide more insight into what Mozzers in each industry should do.
Again, great survey!
Thanks for the kind words, Sam! I definitely agree that it'd be interesting to get a bit more demographic data. It's a trade-off, as we're already getting complaints about the survey being too long, and we don't want the completion rate to drop too much -- but things like the type of company should be easy enough to collect. Next time. =)
"More how-tos"
YES! This will be great to be seen here. But there are... bad news.
Most of Moz blog content (BTW - it's GREAT!) have one issue. You need to read it, to think little about it, to read comments, to think twice and probably re-read some part of post one more time. Because information is in-depth and you can't get fast some takeaways there. Just as everything in life there are pros and cons.
How-tos is different - it's very fast to read, fast to understand and almost fast to be tested/implemented. The problem is that in modern times there is some lag between implementation and getting results. Also results can be positive or negative. And delay can be weeks, months or even years (in case of algo-refreshes). As result - quick how-to can became not-so-quick for results. BUT there are areas where results can be seen fast - proper GA implementation (with events and goals), web page speed optimization for mobile/desktop, link profile analysis (talking only for analysis, not for disavowing links), etc. And this is where Moz can help community.
The journey of a thousand miles begins with one step. Lao Tzu
PS: Please just don't write posts as "100 PR-6+ sites where you can get links fast". Please! Don't!
How about 100+ sites to get good icecream recipes?
I agree with the thought process, often what's on here is something new to you, or shows a different scope for something you are already doing and may require brain shifts to encompass.
Occasioanlly there may be too many new ideas... perhaps this is causing the lower frequency of visitation?
Thank you for information. I myself will help me improve
Hi Moz Team,
It is great to know that you took this survey. I read moz blogs most of the time and in my opinion the prior step should be to minimize the blog posts length which seems even more lengthy in mail box. And in this digital world, most of the readers like to read via their inbox every post you shared. So, if you share posts within the range of 500-800 words, it would be ideal for the readers. For bigger survey like posts and research based articles, you can split them down into 2-3 pieces and publish as episodes(ep1, ep2, and so on...). Other thing that can be done is to use links within the posts for complete research insights and examples, instead of using it within the single post.
This is my first publication in Moz, and I'm not very practiced in English, so I apologize in advance.
There is no doubt that Moz remains a world reference in terms of Seo. His reputation grows increasingly seen as a source of rigor and seriousness.
Thank you very much for sharing such interesting post.
Regards.
Great article that I can certainly relate to in terms of the shift of SEO within management. As Samuel comments, I'd like to see the b2b/ b2c split in further detail.
I was surprised to not see 'brand manager' as an emerging title within the mix.
It's amazing Survey on Moz Blog Reader .that's the actual reason moz is popular data by day.I really liked your survey detail with specific point. i am also big reader of moz blog.main reason is unique detail from other blog .and case study is awesome with cart/diagram ..
Thanks !!!!
Looks like the major @Moz fans have the same practice as me, I love your staff guys, really love it, too much help I have gain from Moz, Thanks Moz and stay awesome
Thanks, Mustafa! We really appreciate the kind words, and are glad we've helped you out.
Thanks for breaking down the stats for us Trevor!
I agree that I'd like to see more Advanced topics as well as some more step by step articles. It'd be interesting to know if the readers would complain about the length of the articles on those specific topics. Personally, I wouldn't mind reading a longer article if it was a detailed "How to" or "step-by-step" article.
It's great to see that you are engaging with your readers to find out what "they" like. More brands should follow this approach so that they can make their content more valuable to their readers.
I'm getting the sense that most people who complain about the length of the posts are actually complaining about the posts being unnecessarily long. If we can leave readers with the same takeaways by using half as much text, why in the world would we not save them that time? Having spent much of the last couple of years reading blog posts, I can certainly relate to that pain point. =)
To your point, a post that succinctly lays out step-by-step instructions to complete a certain task is less likely to cause frustration, since more of its length (in theory) will be necessary.
My takeaway is that we need to be even stricter with our editorial reviews, ensuring every paragraph helps get the point across. If it doesn't, it's history.
Great work realy. There are always something new, interesting, useful to read. Keep it going like this, and thank you for sharing the experience and knowledge with us!
Undoubtedly Moz is the name which carries credibility and reliability with their name. Day by day moz is growing and the trust factor is growing too on daily basis. For me, Moz Blog is the ultimate source of knowledge, for latest updates and latest trends about Online Industry and i always check it.
It gives me an immense pleasure to be a part of such platform.
Thanks so much -- we're so glad you're enjoying it!
Thanks for the post it was so helpful for my SEO lessons. I will recomend this to all my new students further.
Not sure I understand how this was helpful for your SEO lessons?
@Trevor this is really awesome. As an agency professional with a wide variety of skills required to perform well in my daily tasks, I look forward to seeing what type of new content gets rolled out that caters to folks like myself. Cheers.
Thanks, Gaetano -- consider it in the works. =)
Great level of feedback here. I especially like the graphic showing what content Moz readers are most interested in. Anyone that is thinking of doing a guest post on this site or another should save that for future reference.
Another thought is that perhaps Moz is losing some of its hardcore SEO audience to other sites that focus more on that stuff. Are you moving more toward this "content" that people want to read about, or are you going to stick with more of the SEO angle? You're known for SEO, after all, but then you did change your name from SEOMoz two years ago or so.
I think these are interesting questions to ask yourself as you move forward. I also find it interesting that people identify with "content" more but still want to read "SEO" more than anything. Kinda weird.
There's more competition out there, not just for people doing this stuff, but for sites like you that are telling us about it. It'll be interesting to see what happens moving forward.
Thanks, Greg -- and you're spot-on about guest posting. Anyone who writes anything for the Moz Blog or YouMoz should keep the results of this survey in mind, because they paint a picture of exactly what we'll be looking for.
I think you're absolutely right about the more hardcore SEO audience, too, and that's all the more reason to find better ways to serve content to our readers. If advanced SEOs are finding themselves on our site less frequently because there are too many posts about things they're not interested in, we need to offer them some way of filtering out what they don't want to see. That's something we'll be working on quite a bit over the next year.
Indeed, a treasure of information for a company like Moz which values transparency. I'm pretty sure, you guys will take this survey very seriously and we will see some fantastic implications on the basis of that in coming months.
By the way, will we going to have two Whiteboards every week? :)
Just as soon as we can perfect our cyborg clone of Rand and teach it to be a great marketer. =)
Thanks for the kind words, Umar -- we certainly will take everything we learned seriously.
thanks for sharing useful information...
SEO Marketing Manager - why not - call me that way!
I do not really care which words my job title has - but 2 of them are in it.
I think the posts are about right when:
lt is hard to get that contentlength for everybody. But 18 mentioned shorter posts? Hmmm .... Size is not everything I thought value is what we read, not count of words. Any examples for blogposts with "to much size" ?? I think that could help MOZ to optimize the post length, wordcount, size :)
Like all Data, thx Trevor
That's a good point, Andreas -- I definitely agree. The actual length of the posts doesn't matter quite so much as the value of everything in them. We need to focus more on concision, and making sure we're not rambling unnecessarily -- that just ends up wasting everyone's time.
Thanks @Trevor
Rand, Moz got lots of success in short time period. I hope Rand will got more and more success in his all life. InShaAllah.
Thanks again for this survey results..
Regards:
Wow! this is a complete analishys about the rise of that website. You make an extraordinay work through the years. Congratulations!