So it's a new year (doesn't 2010 feel like the future?!) and it's a new you. As Pete blogged last week plenty of new year's resolutions are being set. For many this may involve getting a better or job or getting paid more money. This post is for you. Hopefully by the time you've read this post you'll have some ideas to turbocharge your career.
First, I present you with a brief personal history. There was some interest in reading this on twitter so hopefully it's useful to you.
How I Became Head of Search at Distilled
I started out a few years ago stuck in a pretty mundane job working as a project manager. Actually, I wasn't even a project manager I was a project assistant. My alternative job title may as well have been project manager's tea-boy. It was reasonably well paid but mentally about as stimulating as being punched in the eye.
About this time Will & Duncan were just setting up the company that would eventually become Distilled and obviously Will was raving to me about this thing called the internet. Believing this to be the future, I decided to get a job working for the internet.
Account Executive is a good entry level job for those wanting to get into SEO.
At this time, I didn't really have any internet skills except hanging out in forums and playing poker online. Thankfully that seemed to be enough for me to get a job as a Digital Account Executive at a digital agency. This role involved doing account management for both web build projects but also SEO and PPC projects. Although I wasn't actually doing any SEO, speaking to clients every day about their SEO and PPC campaigns quickly got me interested in what SEO was and how one did it. As I'm sure a lot of you can relate to, once bitten by the SEO bug there was no turning back. I started reading SEOmoz and other blogs and, if I'm honest, got a little bit obsessed.
This was a good thing for the company I was working for however as I started actively becoming involved in running the SEO projects for some quite big name clients. This was fun but ultimately I was still doing a fair amount of account management and my aim was to concentrate on doing SEO so I started looking around. By this time Distilled had taken shape, Will and Duncan had hired their first employee and had even got themselves some nice offices so it was (with hindsight) quite a natural time for them to start think about offering SEO. I jumped ship from my old agency and came to work for Distilled. Tally ho!
Now, technically, at this point I became Head of Search for Distilled, but with only 4 employees and a handful of small clients this wasn't really too much to brag about. Still, I was able to immerse myself in SEO which was what I wanted and I was enjoying myself.
There was still much to learn at this stage - and although my job title hasn't changed over the years my job role has changed quite dramatically and I feel like I've actually had several different jobs at Distilled as my role has evolved.
As Distilled grew up we hired Rob and Lucy to be SEOs alongside myself. Along with a little bit of hands-on work from Will and Duncan we functioned well as a close-knit team and we all managed our own SEO projects within Distilled, working together but as a pretty flat team. At this point, my
Although my job title hasn't changed my role has changed several times since I've been working at Distilled.
role as "Head of SEO" didn't involve doing anything much different from Rob and Lucy. That said, the whole company was growing and we started to get on board bigger clients and do more consulting rather than just hands-on SEO for small businesses. This naturally involved more formal reporting, delivering client-side training sessions and putting together high-level reports that our clients could take to their board to influence decisions regarding their online strategy. Good times. Around this time I started to attend a few industry conferences and shortly after I started speaking at industry conferences.
So already my role has changed from managing small-time SEO projects to doing consulting for large companies. Recently, my role has changed again within Distilled - we've hired some more staff for our SEO team and I've started spending more time on managing a team as well as doing hands-on SEO and consulting.
Anyway, that's my (far too long) personal story. Hopefully it's helpful to get a glimpse at how to make the progression within this industry. Although I've been lucky that Distilled has provided a new role for me at every step of my career I could easily have taken those 3 separate roles within different companies.
10 Tips To Boost Your SEO Career
And now, without further ado, I present my 10 tips for professional development within the SEO industry. Note that I'm assuming you're already working in SEO at some level. If you're not, then I suggest you read Danny's posts on learning SEO.
While you're reading through this list you might want to motivate yourself by reminding yourself what you can earn at different job levels within the SEO indsutry.
1) Get Qualified
Although I'm not a huge fan of qualifications generally and certainly in the SEO industry they're few and far between, but nevertheless - getting either GAIQ or Adwords qualified will look good on a CV and give you some valuable skills. Not to mention they're pretty easy and cheap so totally learnable in your spare time!
2) Learn Some Secondary Skills
SEO, or more broadly internet marketing, covers such a wide range of topics, skills and industries that it never hurts to have more strings to your bow than just linkbuilding. Try teaching yourself some PHP or CSS. I recently learned a few CSS bits and pieces and they come in handy for styling blog posts (Rob gives a good intro to learning CSS for styling blog posts here).
A side project is a great way of polishing up all your secondary skills, in fact a side project looks great on a CV too as Judith demonstrates here: if your SEO is not moonlighting, fire them.
3) Craft a Kick-Ass CV
When thinking about applying for a job it's crucial to create an astounding CV, but SEO doesn't offer too many transferable skills does it? Think again. Instead of putting things like "linkbuilding" on your CV, take a look at Rand's post on skills that have served him well. All those skills would stand out on a CV. Also worth taking a look at is Rand's whiteboard friday on how to get an SEO job.
4) Do Some Agency Time
If you're working in-house then that's great and I'm in no way trying to suggest that SEOs who work at agencies are better at SEO. But, it has to be said that working agency side you get to work on many more industries than you would otherwise. You can work on news websites, ecommerce websites, lead gen websites and a whole lot more! Getting experience working on a broad range of sites can really help make sure you're up to speed on all the different niches of SEO - whether it's local, image search, video search or product search.
On the flip-side, if you're working agency side then consider working in-house for a bit. You'll get experience in reporting to a board as well as having to experience first-hand the challenges of getting buy-in from other departments. All useful experience.
5) Immerse Yourself in Excel
I've raved about Excel a lot in the past so I won't do so again here. That said, there are two crucial skills that will help you get a better job and Excel can help both of them. They are reporting and data analysis. Reporting is essential whether you're working at an agency and need to report to clients or are working in-house and need to report to a board or your boss. Data analysis is essential to ensure that your report is always positive (I'm only half joking here...!).
In summary, if you don't know how to put graphs and charts into your reports then you won't get very far, as this chart shows:
6) Present At A Conference
Presenting at conferences is good for so many different reasons. Networking, making friends, having fun, experience in public speaking etc etc. I really love speaking at conferences and you should too. Having it on your CV can really make you look like an expert. And actually speaking is easy - just watch out for the speaker submission forms at SES, SMX, Adtech and all the rest of the conferences and come up with an appealing pitch.
If that's too daunting, then consider speaking at a smaller conference. I spoke at the first ThinkVisibility in the UK last year and it was only small but lots of fun. This year I'm speaking again and it's going to be a fair size bigger! How did I get to speak? Simple, I saw Dom twitter about wanting speakers for his conference and sent him a DM. If you apply yourself it's that simple.
Once you've been accepted to speak you'll want to take a look at these presentation skills for SEO.
7) Make Friends (aka Networking)
Networking used to be something I hated doing. The idea of making small talk with others in your industry filled me with dread. Then I realised what an awesome bunch of people the SEO industry is and decided that actually it was fun to hang around them, swap emails, twitter etc etc and before I knew it I was networking. So get involved in the local SEO scene wherever you are. In London, that means getting yourself down to LondonSEO. By networking you'll get to know who's hiring, and more importantly whether they're worth working for!
If you want to network slightly more officially then check out LinkedIn - you'll be able to see upcoming job opportunities as well as raising your personal profile. Which brings me neatly to:
8) Build A Personal Brand
Building a personal brand is essential to getting a decent job, especially in the SEO industry. This xkcd sums it perfectly. There's some great blog posts on this topic:
- WBF - building a personal brand
- The Layman's Personal Branding Platform
- SEO Tips for Building Your Personal Brand
- The Ever-Snarky Rebecca Kelly's Personal Branding + Networking = Job
In summary, get twittering and blogging with a username that's recognisable and consistent.
9) Get Some Management Experience
Here's where you might want to take your career to the next level. If you're looking at trying to transition from an SEO consultant to someone who manages a team you'll need to get some management experience. If there's no opportunity for managing a team where you are right now then a great way to get a bit of experience is to get an intern. It's an easy sell to your boss since you don't need to pay them and it can look great on your CV.
For anyone who's looking to try and up their game as an SEO manager then these two posts from Rich Baxter are essential reading:
10) Add More ROI To Every Project You Work On
As the internet grows and as the industry evolves we're all moving towards becoming "online marketers" rather than just "SEO"s. Many of the skills that we know and love from SEO are applicable to other areas that can bring a client ROI. Two classic examples are email marketing and conversion rate optimisation. Get proficient at both of these and you'll make yourself an all-round expert and hard to turn down for any kind of online marketing position. Here's a few primers:
- Learning a little about email marketing
- WBF email marketing and SEO
- Google Website Optimizer 101 (the best page on CRO I know)
Conclusion
In conclusion I just thought I'd mention two things. Firstly, I'm not looking for a job so please hold the recruitment calls - I love working at Distilled and am extremely grateful to Will and Duncan for giving me the opportunity to make it through several iterations of "head of search", here's to the next iteration! Secondly, everyone's different but I strongly believe that it's not all about the money. If you're applying for a new job then please please try and work for a fun company and make sure that you'll enjoy it. Your own enjoyment is far more important than just the $$/££ you'll get paid. Seriously.
Nicely written Tom and well timed too - there just aren't enough senior SEO's in the UK at the moment for the available jobs out there.
People! Take heed of Mr Critchlow's advice, up your game and enjoy a prosperous 2010 :-)
Hi Tom,
Great post, however we hired you for more than your love of online gambling and poker play.. you were obviousoly a very bright chap, you were personable and had a great sense of humour.. to be a great agency that customers want to work with, your staff need to be two things, really nice people and really good at their jobs ! you ticked both of those boxes and from my contact with distilled this is something that is also practiced over there.
looking forward to your next iteration.. does it happen doctor who stylee with lots of light and explosions??
Thanks Alex, I appreciate the kind words. And thanks for taking me on when you did, wouldn't be where I am without it!
Thanks for the article Tom.
This actually comes at a great time. I was approached by a digital agency last week who needed a hand with some jobs, so they were planning on outsourcing SEO and Design jobs to me. The meeting went great and the prospects were amazing. When I got home, I had an email from them asking them if I wanted a full-time job!
So I'm going to be working as a designer and SEO for that digital agency - it's an amazing opportunity for me to work on some larger projects and take the whole SEO thing a little more seriously. Most of my clients at the moment are small businesses and sole traders, so they either haven't got the investment for SEO or don't believe that it's something that they need (fools!).
I love your point about building a personal brand. I think it's really important to make your brand great and something that people look up to. When I think about design I'm thinking about people like Jacob Cass and Tim Van Damme because they've not only got a great portfolio but a great online persona - something that will bring in clients and make them much more popular. I think this goes hand-in-hand with 'Mak[ing] Friends (aka Networking)' because it gives people the opportunity to see one as persona x and build a personal relationship - something I've definitely achieved and something that has helped a lot.
Utilising Excel is a difficult one for me because i've never really been in the situation where metrics have helped me too much apart from my person site - at which point I kind of know anyway. I'm hoping that my new job will allow me to utilise it more.
Sorry for the long-winded comment, I just really enjoyed todays article. It was great hearing about your personal background too.
That's great news about your job Traxor, best of luck with it and I'm glad you like my post!
Thank you! Really looking forward to it. Your article gave me that extra boost! Looking forward to reading more of your articles on here and on the Distilled blog (hint).
Has anyone else noticed the huge gap between the type of experience a typical person has when getting into SEO relative to the jobs that are being offered.
I think it's really funny to see half of the job descriptions that are posted in the Internet marketing world. 10 years agency experience with a mastery of CSS/xHTML/Javascript, SEO, user-centered design, project management, and kung fu. It almost seems like you're better off just working on the things you put in your blog post and then applying to the jobs that are out there rather than waiting for the one job position with realistic expectations to come out.
I completely agree with you Jlbraaten, not only are the expectations silly; there isn't a SEO school, degree or certificiation to prove your knowledge (I should point out that Google's PPC is pretty basic and I do not consider their certificiation the end all be all).Â
When I was applying for positions companies wanted 5+ years of experience for basic SEO jobs; and I had a company ask if I was going to get my MBA; I asked my MBA in internet marketing? Where is that program offered?
I feel lucky that our industry is growing and it looks like Internet Marketing is here to stay; so if anyone is looking for a job just keep reading and applying as knowledge in our industry is everything.
Full Sail University offers both BS and MBA in Internet Marketing. I've been looking into it as there is an online program as well as an in class program.
Regarding point 5. I'm more of a business intelligence specialist and would like to suggest you also learn proper information visualisation. It's astonishing how many Excel files I see (with lot's of graphs) that are absolutely incomprehensible!
Take a look at what Stephen Few can teach you (pay attention to his ideas on the use of pie charts!)
Great tips Tom - I read this with slightly misty eyes, it brought back all those pool table conversations back in the day...
In all seriousness though this is a subject thatneeds more attention imo. With a lack of any real accredication and experience being the only measure of the SEO man (or woman) - it's great to get some discourse on exactly what experience is good for a career in SEO and what is largely irrelevant.Â
Cannot agree more on your conclusion as well - I know so many people who make lots of dollar but are bored as hell, whereas as an SEO you can love your job as much as this guy.
Awesome post -- especially useful considering the vast majority of SEOMoz readers (and even Pro members) consider themselves new to SEO. Ours is such a young and growing industry, statistically most of us are new.
Some of us bookmarking this post today may be industry leaders five years from now. Great job.
Hi Will, thanks for the informative blog!
What would be interesting for another post would be how you have built the Distilled business (i.e. client aquisition). I would interested in the methods used as we are currently going through this process.
Specifically looking for the larger clients that have the funds and are fully committed to their online strategy.
Thanks
Conrad
Hi Conrad,
It's Tom here, Will's my brother and not head of search at distilled but a director and co-founder! I'll certainly pass that idea on to him though a I agree that would be a good blog post.
Thanks
Tom
Ah...sorry about that Tom - should have read the post properly :-).
Do you get that quite a bit being brothers working in the same company?
Cheers
Conrad
Don't worry about it, we get that all the time! :-)
Sometimes it must be annoying being a twin.
Graphs is what my reports are missing, thanks for the hint.
I loved the graph as well, Tom.
As usually I do with almost every post here, I read again this one in order to have a more colder and paused absortion of what is told in it (an attitude that I find very useful also when I have to start a new project).
As I wrote in a previous comment, all the tips are really useful and not only from a start up SEO professional point of view. But I'd like to remark the importance of the tip #9 (Get Some Management Experience). Infact, in a profession where SEO is becoming some sort of synonym of web marketing in general, it's important from the beginning to be able to manage and coordinate a group of people with diverse talents. They has not to be forcely people you're leading formaly as a chief; for instance they can be the web dpt. devs of a client of yours, or external devs, web designers and online journalist you have to work with in order to realize a third party SEO/Web Marketing project (which is a situation I live almost daily)
Therefore, if you have not that MBA master some Companies ask for (read the sarcastic comment here above of Jlbraaten), it's anyway sure that you should do some homework studying some books about managing and leadership, or find a "tutor" able to well counselling you about this important part of your profession. You will have only to gain from applying well to tip #9.
I have recently started working as a SEO person. This post of yours will really help me to grow in this field. As i am very new, this post has really added my knowledge about SEO.
Inspirational post. Good luck in 2010 (AKA - The future)
Now a days everyone is a SEO Expert. If you are seeking one just make a new post over DP and someone will pop up with their 5 years experience. Good Post nonetheless.
Great post Tom.
But I was wondering... as someone that works in a firm that does PPC and SEO, what does it mean to be "head of search" in this case? I'm currently managing SEO for agencies in Portugal, but also involved with PPC. What would I strive to achieve? Head of SEO or Head of Search...? How does paid search enter the equation?
Hi Carfeu,
That's a good question - we do also do PPC but our PPC team is smaller than our PPC team and requires less managing. That said, there are blurred boundaries between SEO, PPC and CRO so we all get involved.
I did some hands-on PPC management in the early days of Distilled but I've not done that much recently as Rich has done such a great job of handling all our campaigns.
I would recommend that an understanding of how PPC works and importantly how a PPC campaign works is essential to ensure that you can communicate effectively with both SEO and PPC folks and also to ensure that any CRO projects run smoothly.
In terms of job title though, the industry is so young that even if two people had the same job title they could be doing wildly different things and on different salaries. I would aim towards achieving managing a team (if that's what you want to do) and if that requires managing both PPC and SEO then great but often times you'll be able to manage the SEO team separately.
Hope that helps!
Tom
I think that also due some not-definition of the word SEO. All we think to S.E.O. as Search Engine Optimization and SEOs as people who work in the search engine optimization field.
The problem is when - I saw this visiting many many websites when planning my own - to S.E.O. is given a wider meaning which includes all the tactics related to Search Engines, therefore becoming a sort of wider category both for real SEOs and SEM specialists.
 This is a great blog, really!!
I've definitely learnt lots of things that I'm gonna be doing in 2010. In a way I had already started doing some so it definitely means I'm going in the right direction.
For me, I think its just going to be time management issues! How to balance my official SEO work, unofficial SEO and my personal life! There's just not enough hours in the day!!
Excellent post. Full of good information.
I would love to see a standardized industry certification for all SEO and SEM professionals. it would give all industry professionals the credibility that they deserve and work so hard for.
I am sure that between SEOMoz, Google, Bruce Clay and others in this industry you can come upwith something like a degree of sorts.
Keep me posted if you do
@websuccess
A very good details to share...keep adding..we are new to this field and search for right knowledge
Good info. I agree that SEO is a vital element to any website success to exposure. There are so many techniques to consider and always room for personally development.
Social media is rapidly taking over as the popular tool for generating extra website traffic, but SEO techniques still need to be implemented.
Thanks for that very insightful post, Tom! It gives some of us newbies a realistic goal to shoot for. With SEO being relatively new, it's almost anybody's guess to figure out where it would take you. You grow with the company - you grow with the industry. And - boy - how the SEO industry has grown!
This post is a great resource that I'll be keeping close at hand! I love reading about the diverse paths people have taken to become involved with SEO, it's one of the things that makes this such an interesting and fun industry.
I also think there's something to be said for spending time at an agency. While I learned a tremendous amount moonlighting on some of my own small projects, the experience of working with many different large clients and their authoritative sites is tough to get on your own.
great post and tips! The xkcd comic was clever. I think #8 - building a personal brand - would be a silver bullet. I would think employers would Google potential employees, right?
Excellent post for both the job seeker and the happily employed SEO. I would add to the list: learn top-notch communication skills. Many technical people are not "personable," and SEO can be a very nebulous topic to grasp for the layperson. Good, successful SEOs need to be able to communicate what they are doing, or at least why it matters, to the client and to their colleauges in the web design and programming departments (and the CEO of the company). Having strong writing and verbal skills will boost your career from completely behind the scenes to a more holistic, well rounded and satisfying adventure.
Cregan Montague, Fetch SEO
Tom - Thanks for an inspiring post and a helpful bunch of links to explore, too.Â
I'd like to add to your point 5, regarding familiarity with Excel. I agree that its a powerful tool and a skillset well worth developing.
I'd also like to emphasise the benefits and importance of learning the tools that feed into Excel, too.Â
Being able to demonstrate productivity skills to a future employer, and then to utilise them in your role, can score huge points. The more time you can spend actioning your findings rather than simply generating them will make you a better SEO.
For example, using Advanced Segments and Custom Reporting in Google Analytics. Using these tools to refine your data ahead of exporting into Excel will save a load of time once you're working in Excel. Also little tricks such as this one, to expand the number of rows you can export from GA to Excel will save hours of work:
https://analytics.blogspot.com/2009/08/back-to-basics-tip-for-exporting-rows.html
(Anyone who's regularly had to export 1000s of rows of data will appreciate why our Sales & Marketing Director was over the moon to be introduced to this tip)
This is a small point within the bigger picture, but hopefully helpful advice to some, and productivity is a talent any manager or recruiter will identify with.
Here's to the growing profile of SEO!
Great post, Tom! Love the suggestions, will have to, of course, practice these things more than I do already!
Also, I'll be in the UK in another month or so, would love to see your offices over at Distilled!
This has been a great SEO vital experience, and so interesting to read. I've seen you're from the UK, just to say that there are so many differences between cuntries. I'm from Spain and for us the SEO career has just born
Same same ;-) Great post, always a pleasure to read your stuff or listen to you.
The cool thing is, you're completely right with every single point & especially the summary regarding the fun is pretty valuable. Being the only "SEO guy" in a "new media agency" it's a lot of work, but it's so much fun and there are a lot of days where time just passes by and they have to kick me out of the office :D
looking forward to your next posts / talks
Hi Tom, Really good post, thanks a lot.
Unfortunately, hanging out in forums and playing poker online will not secure you a job anymore.
From my work experience in London, (I used to work near your office at London Bridge :D)Â Companies are seeking talents with knowledge covering (but not limited to) SEO, HTML, PPC, Social Media, Data Analysis, Conversion Optimisation, Copy Writing and presentation skills. You don't have to be expert in all the fields, but companies expect you to have comprehensive skillsets
I really appreciate hearing how people have gotten into SEO. It's such a diverse field and there's not one right way to enter the field. This is one part of being in this industry that I enjoy so much. The diversity among the community is outstanding, which leads to a constant learning environment.
The tips are spot on. I'm personally working on many of these aspects right now. Thanks for the thoughtful, and thought-provoking post. :)Â
as a newbie this bit was really usefull "If you're not, then I suggest you read Danny's posts on learning SEO."
These links of where to start reading for beginners are great in articles, as otherwise it's pretty hard to find where to start
What a grat post... I cannot deny these ones are maybe the ones I prefer as they really help you being a better SEO in a larger sense.
I really liked your personal story at Distilled, dear Tom, as it made me feel less "strange".
As you, infact, I came to the SEO universe from a totally different field (television and movies/series rights adquisitions) and Life (and maybe a natural inclination... after all I'm a Commodore 64 generation boy ;-) ) guided my professional life to SEO and Web Marketing.
My secondary skills... I consider it is Content (and I've to thank my experience in mass media environment) as I think I quite know how people like to receive information and how looks for it. Then the knowledge of the offline marketing. Actually, as you suggest, I'm into the more technical skills adquisition fase: CSS, Html and PhP. Also because I don'r really like to feel as a stupid with my devs friends.
Finally I liked to find that what you suggest and what I was proposing myself are mostly equal. I mean: presence in conferences (and talking), better personal brand, review my Excel knowledges (as a Literaty I always preferred Word) and get those qualifications that Google is asking me to take every now and then (Adwords, Analytics, Web Optimizer).
Thanks again for your great post. The best to you at Distilled.
Lots of helpful tips. Thanks for posting. It's good for those of us that have the bug aleady and are always looking to grow.
These days, if you want to excel as an SEO consultant, you need to be much more rounded particularly with a good appreciation of general marketing and/or business development. If you haven't got this naturally in your career, point No 4 'Do some agency time' is a good way to fast-track it.SEO is a means to an end: more business at the lowest possible cost. If an SEO can't convey this understanding (ideally with references) to a prospective client or employer then the SEO that can, will get the gig.I particularly like No 10 above with the reference to conversion optimisation - nail that and add it to your SEO experience and they'll be knocking down your door...
Great point here. I think people hope that an SEO is just an SEO and specialised in this. But a good SEO will have several different skills under his belt. Whether this is PHP or CSS or something completely different it doesn't matter, they must have several different skills.
As mentioned some PHP and CSS skills really help out. I work for an agency and nothing makes life easier on the programmers than feeling comfortable that I am not going to do anything to mess up their clean code or cause issues from a W3c point of view. CSS, PHP, HTML all very useful tools in SEO / Internet Marketing.
I recommend HTML and CSS for the Absolute Beginner if your looking for a book to help you out. It was an easy to follow very helpful book that I used to increase my knowledge.Â
I agree with you and with Tom C.
But the secondary skill a SEO must have, even before knowing the basic (or more) of Html, Css and PhP (and maybe Asp too) is Communication.
Well... it should be better considered a Class A Skill.
Inf you are not able to communicate your professionalism, your knowledge, your opinions about the projects, it will be very hard that the clients and / or your staff will attend to you as a "must to hear his final opinion".
Too right. Communication is key to any relationship that you're going to have and any work that you're going to get. Even plain text has a tone, so you have to be careful every step of the way.
Well said gfiorelli1. I think that communication is the all time #1 asset needed to be able to grow a business.
You can be the best whiz bang SEO in the world, with an absolutely awesome skillset, but if you can't communicate your value to your clients, you've got nothin'.
Some really useful tips here and I've only been doing SEO for about a year but these tips will definitely be helpful for me. Thanks for sharing.
I agree that personal branding is very important and on that note make sure to register: www. YourName.com - it makes a great portfolio site! I just finished mine a few weeks ago, JayGranofsky.com
I've been part of an agency for 2 years now and I just love the way we can create value for our clients.
An no 10 is my favourite: Add som more business out of the traffic they allready have and they see you as one that anderstand both them and the "internett".
Then they gladly pay.
I love SEO
Well.. to 'love SEO' maybe are big big words... but I like it a lot (sometimes I could classify as a love/hate relationship the one I have with SEO).
About CRO, yep - totaly agree. Now is not sufficient to work for SERPs' rankings or mere better traffic. The same clients now are aware that they alone aren't enough to assure commercial success.Â
Therefore, both if you are an in house SEO or the boss of yourself (with a web of collaborators), the CRO factor is something that has to be put upfront in your work.
My two resolutions for this year are:
1) talk at more conferences, I did my first last year, it was a great success, and Im looking to talk at more... anywhere near London works for me people ;-)
2) develop my personal branding some more - to that end I launched an SEO Forum in November last year, over at seoforums.org - do some google'ing for it, you will see that I already rank quite well :-D