At long last, I'm back in Seattle, and after reading through and answering just over 600 emails (and deleting/ignoring another 12-1500), I'm finally ready to start blogging again.
The trip, I have to say, was fantastic. I've amassed some photos from the London SES show here, but they represent only a small fraction of the more than 450 photos total I took on the trip. My only regret is that a week out of touch (after the conference) is fairly severe. I nearly missed an interview with USA Today (not sure when that might be published, but I did manage to get in touch with the reporter via phone), had several problems in communicating effectively with my staff and clients and am coming around to the idea that it may not be possible for me to take time off in this manor in the future without first building more solid backup systems with my SEOmoz team.
As for the cities themselves - London is terrific, as always. It's expensive (especially with the exchange rate), but much friendlier and warmer than I anticipated. The residents seem to tolerate tourists particularly well, which is more than I can say for the cities I visited in Italy. Milan lived up to its reputation - I've never been to a better dressed city in my life. The quality of clothing on nearly every Milanese person we encountered was simply stunning - from shoes and belts to suits and shirts - Prada does a robust business in their hometown (and yes, the rumors are true - the cost of designer wear in Milan is considerably less than here in the US, particularly for men's suits).
Venice was my overall favorite. It was tough to imagine a city that functioned entirely on water transport, and seeing it at work was something out of a fairy tale. Despite being massively overwhelmed by tourists (it was a challenge to actually find someone who lived there), the city itself is intensely addictive - a return trip is definitely in order.
On the business side, I got to hear a bit from some companies in Italy about Internet penetration, e-commerce and web users. The web has come a long way in Italy over the past 3-4 years and e-commerce, once considered nearly impossible, now accounts for a significant portion of sales for many firms. Rural Italians are still very wary of the web, but in medium-sized towns and smaller cities, traffic and commerce is robust. Wifi is helping, as is cheaper access via broadband (telephone lines are still charged by the minute, even for local calls, making dial-up a poor option for most).
Looking forward, I've got massive amounts of work to get through here in Seattle, and I'll be traveling to Tennessee at the beginning of next week, but I should be back to regular connectivity and lots of late night blogging. Thanks a ton to 2K, Egol, Michael & Guillaume for filling in during my absence - I received several positive emails about the blogs and enjoyed reading through many of those discussions. Now all I need to do is get back on Pacific Standard Time and I'll be golden.
Rand, I once asked a CEO of a popular company (man has seen the entire world 2 times) what is the most beautiful place. He said .... Italy.
I have not been there and Italy will be my next trip.
Any advise for a traveler? You said Prada clothing...? ;-)
I saw that you mentioned that Wifi is taking hold in Italy – last time I was there (3 years ago) I couldn’t find much – is it realistic to work from a laptop there these days? Also, did you get a chance to stop through Florence? Not quite the fairy tale that Venice is but in my opinion it has a little bit of everything that makes Italy great. I spent a year there and still didn’t get to see everything it had to offer.
It was a pleasure meeting you, Rand. See you at San Jose SES!
Welcome back,
I am so glad you had a good journey.
Your comments about the Internet and Italy are enlightening and a clue to the future. I think the Internet will become especially important to businesses that sell certain non-touristy products largely to tourists. Many will be able to generate repeat sales, remotely, from people who have physically visited their shops while on trips and vacations. For example, there is a small chocolate shop just outside of Blois, France that I would kill to be able to order from and have their goodies sent to me here in Seattle.
On the flip side, my wife’s business has begun receiving website originated inquiries from places like the UK and Canada even though her site is obviously geared toward the United States. After fillings some orders as test cases she has decided to open-up to the EU and Canada and we are preparing to upgrade her shopping cart software to accommodate foreign orders.
I know that international commerce has been around for a long time, but the increasing penetration of the Internet will make this a reality for many businesses that, before now, could never consider it.
Welcome back. Sounds you had a nice time...
Welcome Back! I'm glad you had a nice trip - that's true: your team managed to provide good posts during your absence, especially Michael!
Welcome back then, Didn't get any step in France?
You need to come to Portugal for some vacations.
Welcome back Rand!