Any old picture might be worth a thousand words. But your target niche doesn’t need or want a thousand words. Your ideal audience needs the right words, paired with the right images, to tell a story that uniquely appeals to their deepest desires.
Studies show that people understand images faster than words, remember them longer, and if there’s a discrepancy between what we see and what we hear, our brains will choose to believe what they see. Our brains prioritize visual information over any other kind, which makes images the fast-track to connection all marketers are looking for.
So don’t just slap some text on a stock photo and call it good. You can do better. Much better. And I'll show you how.
Understand the symbolic underpinnings
This homepage from Seer Interactive does a lot right. The copy below this central image is golden: "We’re Seer. We pride ourselves on outcaring the competition." Outcaring? That’s genius!
But, I would argue, pairing this image with these words, "It’s not just marketing, it’s personal," is less than genius. There’s nothing personal about this picture. Sure, there are people in it, but chatting with a group of coworkers doesn’t say "personal" to me. It says corporate.
What if they paired those words with this free image by Greg Rakozy from Unsplash?
There’s something about this image that isn’t just personal; it’s intimate. Two people connecting in the dark, surrounded by snowflakes that almost look like white noise. Could this be a metaphor for reaching out through the noise of the Internet to make a personal connection? To get someone to fall in love (with your brand) even?
Many philosophers, anthropologists, sociologists, and psychologists have pointed out that humans are uniquely symbolic creatures.
– Clay Routledge Ph.D., The Power of Symbolism, Psychology Today
A truly powerful image speaks to us on a symbolic level, feeding us information by intuition and association. Humans are associative creatures. We naturally derive deep, multifaceted meanings from visual cues, an idea brought into prominence by both Sigmund Freud and Carl Jung.
The magic behind an effective symbol is its ability to deliver messages to both our conscious minds and subconscious awareness. When choosing the right image for marketing copy — whether an ad or the "hero" section of your website — consider not just what you want to tell people, but what you want them to feel.
A symbol must possess at one and the same time a double or a multiple significance ... Thus all symbols possess both a 'face' and a 'hidden' value, and it is one of the great achievements of psychology to have shown how the 'hidden' value is generally, from the point of view of function, the more important. ...Behind this face value lies a mass of undifferentiated feelings and impulses, which do not rise into consciousness, which we could not adequately put into words even if we wanted to... and which, though they go unattended to, powerfully influence our behavior.
– F.C. Bartlett, 'The social functions of symbols,' Astralasian Journal of Psychology and Philosophy
And, of course, as you're looking through images, consider this:
What type of images and experiences will resonate with your target audience’s deepest desires?
This, of course, requires you to have built out a robust buyer persona that includes not just their demographic information with a catchy name but also their extracurricular passions: the driving forces that get them out of bed and into the office each day.
As with conversion copywriting, the key to success is identifying motivations and using them to create a visual representation of your niche’s most desired outcomes.
Set the stage for an experience, not just a product
In keeping with the theme of images that deliver the desired outcome, the most effective online ads do this in a way that invites the viewer to experience that outcome. Instead of featuring simply a product, for example, these ads set the stage for the experience that buying the product just might enable you to have.
ModCloth is a master of this. Doesn’t this image make you want to take a nap in a nice, cozy cabin? You can get that experience (or something like it) if you buy their $200 hammock.
Unless you live in the deep woods of the Appalachian mountains, your home will never look like this. But some of us wish ours did, and we're clearly the target audience. This picture speaks to our deepest need to get away from everyone and everything for some much-needed rest and recuperation.
When choosing images, it's just as important to consider symbolism as it is to consider the target viewers. What experience will resonate with them most? What images will sell their desired experiences?
ModCloth’s recent "road trip" slider doesn’t say anything about the clothes they’re trying to sell, for example. But it does speak to a sense of adventure and the power of female friendships, both of which are defining characteristics of their target niche of millennial women with a delightfully quirky fashion sense.
You don’t have to be a clothing company to capitalize on this idea or even a B2C company. Check out how these B2B companies use images to make their words not just read, but felt.
Don’t you feel like you’re Superman out for a midnight joyride? All the world at your fingertips? Yeah, that’s the point. What they’re selling, essentially, is omniscience via data. All the benefits of DC Comics-like superpowers, minus the kryptonite.
You might not catch it at first glance, but look at how cozy these people are. They’re wearing knit sweaters (not suits) while cradling warm cappuccinos in their hands — clearly, this sales meeting is going well. No pressure tactics here. Quite the opposite.
For this example from Blitz Marketing, you’ll have to visit their website, because this isn’t a static image — it’s a video montage designed to get you PUMPED! Energy practically radiates off the screen (which, we are left to infer, is the feeling you’d get all the time if you worked with this creative marketing agency).
Piston, another ad agency, takes a more subtle approach, which I love. Instead of having your standard stock photo of "man in a suit," they did a custom photo shoot and added quirky elements, like a pink candy ring. I find this image particularly powerful because it effectively sets up an expectation (man in a suit), then adds a completely unexpected element (candy ring), which is conveniently located behind the word CREATIVE. This illustrates just how creative this agency is while remaining utterly professional.
Numbers are compelling. Numbers with visual aids? Unstoppable.
Let’s say your buyer persona isn’t driven by emotion. Show this persona a grid of city lights from 2,000 feet up, and he or she won’t feel like Superman. They’ll be wondering what this has to do with the ROI they can expect.
Someone get this persona some numbers already.
When conversion depends heavily on gaining credibility, pictures can be very compelling. In fact, one study out of the Victoria University of Wellington in New Zealand showed that simply having an image makes the text alongside that image more believable, even if the image had nothing at all to do with the text.
When people evaluate claims, they often rely on what comedian Stephen Colbert calls 'truthiness,' or subjective feelings of truth.
– Nonprobative photographs (or words) inflate truthiness, by E.J. Newman, M. Garry, D.M. Bernstein, J. Kantner, D.S. Lindsay
Essentially, any image is better than nothing. But the right image? It’s worth even more. In a similar study by the Psychology departments at both Colorado State University and the University of California, researchers experimented with brain images.
Brain images are believed to have a particularly persuasive influence on the public perception of research on cognition. Three experiments are reported showing that presenting brain images with articles summarizing cognitive neuroscience research resulted in higher ratings of scientific reasoning for arguments made in those articles, as compared to articles accompanied by bar graphs, a topographical map of brain activation, or no image.
– Seeing is believing: The effect of brain images on judgments of scientific reasoning by David P. McCabe and Alan D. Castel
However, what if we traded in this either/or philosophy (either picture or no picture, either picture or bar graph) for a philosophy that uses the best of all resources?
Having the right image, supported by the right words, and given credibility by real numbers (as statistics or in graphs/charts) is the most effective possible combination.
Statistics have also proven to be compelling. In Blinded with science: Trivial graphs and formulas increase ad persuasiveness and belief in product efficacy, the study out of Cornell University reveals that just the appearance of being scientific increases an ad’s persuasiveness. What does that "appearance" require?
Graphs. Simple, unadorned graphs.
And, those graphs were even more effective at persuading people who had “a greater belief in science” (e.g., your logical buyer persona).
Put the right words together with the right image, then overlay with a supportive set of numbers, and you can convince even the most logical persona that you have the solutions they seek.
Caveat: When the name of the game is building credibility, don’t undermine yourself with shoddy data and lazy analysis. One of your smart customers will, without fail, call you out on it.
Graphs and charts don’t have to be fancy or complicated to be convincing. Check out these two graphs from the Kissmetrics article Most of Your A/B Test Results are Illusory and That’s Okay by Will Kurt.
Do you even need to read the rest of the article to get the point? (Though you will want to read the article to find out exactly what that scientist is doing so right.) This is highly effective data storytelling that shows you, at a glance, the central point the author is trying to make.
CubeYou, a social data mining company that turns raw numbers into actionable insights, does great data storytelling by combining stats and images. Not only do these visuals deliver demographic information, they put a face on the target at the same time, effectively appealing to both logical and more intuitive personas in one fell swoop.
And for even more powerful images, look at the data visualizations Big Mountain Data put together of the #WhyIStayed domestic violence hashtag. Talk about telling an impactful story.
Then there are infographics that include data visualization, images, and analysis. I love this one from CyberPRMusic.com.
It’s all about telling their story
Uninspired visuals are everywhere. Seriously, they’re easy to find. In researching this article, I could find 20 bad images for every one good one I’ve included here.
Herein lies an opportunity to stand out.
Maybe the intersection of words, images, and numbers isn’t well understood in online marketing. Maybe having free stock photos at our fingertips has made us lazy in their use. Maybe there aren’t enough English majors touting the benefits of effective symbolism.
Whatever the reason, you now have the chance to go beyond telling your target niche about your product or service’s features and benefits. You have the ability to set your brand apart by showing them just how great life can be. Free tools such as Visage make it possible.
But first, you have to care enough to make compelling images a priority.
What are your thoughts on using stunning visuals as needle-movers for your brand?
Hey Nichole, this is one amazing article! Easily enters my top 10 on Moz this year. Not that I'm dissapointed by other Moz articles, it's just that good.
Nearly finished with our fitness product/platform, we get irrationally fearful to approach homepage design. And though I've written scores of copy before, there is this habit now which I start to develop, that makes me procrastinate on writing the homepage copy for later and later...
Our product relies heavily on video. Still new to editing and filming, we lack the confidence most professionals have. Combining copy with video in order to develop a strong message left us stuck in the idea creation process. It's often an exercise in frustration.
This article helps a lot in re-examining basic principles. Buyer persona in mind, it gets instantly easier. Going for the "feel", I now have a better understanding of what to create. The examples were great btw. Top notch and very helpful.
Oh, and here is one message that got stuck in my mind from the moment I first saw it. Not a picture and text, but a video ad with voice over (probably the same struggle)
Amazon buttons ad - it sets the stage by visually describing the small routines and chores of everyday live. Then it brings you closer the feeling of running out of X. Then it tackles pain points by using phrases like running low, running out. Finally, video and music both provide you with an uplifting feeling as you are presented with the Amazon button. It's now time for phrases like "refill supplies" "make sure you never run low" etc. Genius.
Slavko
Oh, wow, thank you so much for your compliments! You'd probably also like this article that I wrote over at CopyHackers: How to support your copy with images (instead of just dropping pics on a page).
Bookmarked. It's a long read, so I guess I'd be taking some notes.
For sure. Hope it's helpful!
You betcha! Read it just now, and left you a comment there. Amazing article, so many web psychology principles to digest.
Thanks so much...it is helpful
Completely agree, this one is definitely one of the most useful reads. I will send this to my Graphic Designer colleagues to tackle in the future.
Hope to make the web a better (and prettier) place!
Awesome to see Seer mentioned in your post, Nichole! And it's always nice to see how users react to our site. We've got a photo shoot in the pipeline to refresh some images on the site, so we'll keep this in mind. ☺
Aww, I'm so happy you found the article!☺
Hi Nichole
As we say in Spain "A picture is worth a thousand words ..."
As humans always want and need that information that is less costly in time to decipher but nevertheless provides more information. Therefore, it is advisable to use images (including videos ...), and also these images are able to transmit all this information we want to convey
I was going to say the same Luis, "una imagen vale más que mil palabras" :)...
At the moment i´m trying a lot of pictures in svg format, it´s not as good as a photo but you can try it for the flexibility of doing lots with little work
I share the images are essential when creating anything (e- commerce , app, etc.). And if you have a history of symbolism or because of it much better. There are people who select them for pretty or cool , but when something traces simbólogico is easier to create a story in yorno your brand.
Good one for this !
Opened the article to know few things about images and content. Turned out to be a journey in masterful prose, meticulous research, amazing resources and genuinely superior advice. Did I mention the writing style? So refreshing. If it sounds like I am a bit awestruck, I am. Being new to SEO, I spend about 6 hours a day reading articles and rarely read an article twice just for the pleasure of reading it.
Thank you! What incredible compliments.
I really enjoyed reading through this article. I mostly utilize infographics to help get many points across for clients, but a simple picture can really go a long way. I figured for videos, website headers, and social profiles, this really plays a big role.
Yes! Infographics are major because they're SO share-able. And share-worthy content leads to brand recognition.
I think this article hits the nail on the head as images are getting more and more important when selling a product or a service. Nothing turns me off more then visiting a website which sounds promising and like something useful to then see some crappy artwork/images. I think its so important to have HQ images and infographics which explain the product and service as this will always be the first impression for a customer and that is what is remembered.
So here I support the same then with content, quality before quantity !
Absolutely. This type of attention to detail has come to be expected.
Hi Nichole!
This is a very interesting branch of neuromarketing and that should be analyzed in depth. The more attractive the image is for the user, capturing a direct and compelling message, will be easier to involve the user to what we want offer.
Great post! Congratulations!
Thanks Sandra, for a more in-depth, related post I've written: How to support your copy with images (instead of just dropping pics on a page).
Thanks you very much Nichole! :D
Fantastic article and overall writeup. I think that visually marketing can be accomplished in so many ways that stick with a user. Having great content and headings can get you far but 1 image that speaks volumes seems to be shared more and also sends a message right away.
Thanks for this contribution to the community.
Good points on matching the images and messages (something we are missing right now!)
Off to chat with the designers!
Great article, images draw our attention, motivate and inspire us. It is often difficult to find the right image because we are carried away by our personal tastes and not our target interest. I think that's the key point is, identify the tastes of our audience, connect with them and use the right image to draw their attention
Thank you very much
Definitely, it's all about your ideal customers and how they communicate and what language they use (even if it's visual language) and making sure you're using that language, too.
A good picture speaks a thousand words but the moment it's combined with good message it uplifts, inspires and deals with a lot more emotions. A very powerful message can be sent with just 2-4 words paired with phenomenal image. It's not easy to come up with a good picture and a compelling message since a lot of factors like typography are involved.
Well said, Tony!
Hi Nichole! I liked how you focused in entering humans' mind. I liked you mentioned Jung and Freud. And yes! It is the new in marketing and sells: user's experience, but as your post says, not just focusing in beautiful images, people are symbolic creatures and we have to be "psychologyst" to try to understand how a potential buyer thinks or process information. I recommend you a guy called "Jürgen Klaric." He has a book called "Vendele a la mente y no a la gente".. in english this is something like: "sell to mind, not to people", but obviously in english is not the same rythm :D
Be sure I'm exploring the tools you're showing us. Thank you Nichole. Nice Analysis. Post market as favorites and to review again in some days :)
A very great article. All the tactics to wrote are really just awesome. The more attractive the image is for the user, capturing a direct and compelling message, will be easier to engage the user with images of what we want to offer.
If I have E-commerce website I add Banner Image then I add only link on text this is good way or either I add link on full Image.
Thank you Nichole for a great article! It inspired me to look at the images in the new way. To bring feelings to them. Before this article I have been looking at other websites and noticing that something is great there, but I have never made this discovery that pictures are perfectly adjusted to the content, reader feelings and some emotion which is needed just for that particular content...! I have never discovered that calibration between these things can do so much.
You have picked awesome pictures here to prove this. You proved it. Thank you. My life has changed a little bit now :))
So happy to have had an impact!
This was a great article! It's important to not neglect the fact that someone's personal psychology has a tremendous impact on engagement, trust, and finally willingness to make contact.
I think that's a great point as well. We're looking for more engagement than just likes, and there seems to be more than one layer to reaching people: 1. Getting a "like" versus 2. An actual click or a conversion.
Nichole, can you please cite the research that says our brains process visual before auditory stimuli?
Powerful images are a great attractor, but so are the font choices in the text. Picking the right typography is also important in making the connection your aiming for with the photo. The font can reinforce the feeling and even impact the readability of your message. Great post Nichole!
Hey Nichole! This was such a great article, but I am wondering how it corresponds to marketing a restaurant ? I am working on a marketing plan for a quick service Indian chain and I am wondering if you have seen and restaurants find success in posting photos of their dishes or would you suggest more photos of the feelings you get from the ambience, atmosphere, etc. from eating at the restaurant ?
Great article about the power of photos & graphics.
Thanks so much, Randy.
Thank you Nicole. I am really happy this post was "promoted" to the moz blog since otherwise I would not have read it.
Your article makes me think that we must simply not be happy with our first attempt, but be ambitious (maybe also bold) with every single photo and message we get included.
I suppose also it is not about just one photo, but about the overall power of photos + messages in different sections being able to convey an overall, powerful story on what the brand is.
Really loved it, the issue I normally face is sourcing unique images that are cost effective to really make impact.
Hi Nichole,
Fortunately, some companies detected short while ago the importance of the photos. It is exactly how you say, a lovely photo (and I´m not talking from expensive photos) can change the feeling of the visitor, bringing a wonderful smile on his face. We can already see the positive change in the trend in the last time with the emergence of different webs or Apps based fundamentally in pictures (Sample Instagram).
The samples were awesome. You should create a good quality image database!
Well worth the read especially in light of studies that suggest slider images don't work. Maybe the reason they don't work is attention to detai in the images and text?
Thanks for the article. What's your opinion on framing and branding images? I didn't find anything about it here. I've heard a lot that images with eye-burning lime frames get more clicks, even though they look ugly, which if true is a serious marketing aspect. You have to chose between a good look and efficient look.
You know, I'm actually not sure - do you have any examples you can share?
Thank you so much for such a useful post..
Thank you very much for your article Nichole
Thanks share
I agree with you that images are essential when creating shocking articles. I spend a lot of time selecting animals doing things related to article issues and I think this is part of my branding.
Regards,
Czd
images that can attract tourists , motivating your visit and , therefore energized. Affirming that the image of a place as a destination to be visited stems from attitudes
Thank you I have found something that helped me.
wwooww Nichole! Congrats for this article! Thank you it is very helpful. I have this guide in my bookmark.
I think like you that Infographics are very important for SEO On Page
;)
The use from graphic really make people more know about the meaning from the sentence, we believed with more impresive the photo it will helping people to know more deep with the meaning from author wants
This is very informative post.
I usually use canva for my blog images.
That was very informative. My biggest question is who to go to as my local fmdirectory site? Affordable Gutter Cleaning Service
Great article!
Very helpful and some good tips, thank you for posting this, I am about to start a marketing campaign on my website and this will come in very handy.
Nichole Hello ! A very interesting article . Thank you.
It’s really a useful article. I was unaware of these tricks. Thanks so much for sharing it.
Thanks,
I will use every day!
good word
Thanks so much....it is helpful