Link building outreach can be really difficult and unpleasant. I've always hated the tactic of emailing site owners and asking for links; it feels awkward, doesn't work very well, and requires a lot of time and effort. One of my favorite things about our modern world is that with social media, it's possible to form real relationships with people you don't already know. By the time you ask for a link or a share, you're not just some creeper just emailing out of the blue asking for a favor; you're viewed a friend whom they trust to provide value and not spam them.
I recently spoke at PubCon Las Vegas about my tactics for finding link targets online and building relationships with them using my favorite social media platform, Twitter. This is a strategy that I've been able to use in the past to completely replace sending "link ask" emails. For my very first-ever Whiteboard Friday, I want to share these tactics and the tools I use to do them with you! This is a strategy that takes some time and effort to set up and execute, but it can result in a set of social connections you can use to get links and promote your content again and again. Please pardon my occasional coughing - cold season has really hit the Mozplex hard this year.
Video Transcription
"Howdy SEOmoz fans. My name is Ruth Burr, and I'm the Lead SEO here at SEOmoz. Today is my first Whiteboard Friday. Today we are going to talk about using Twitter to build relationships for links. This is my favorite link building tactic, and it something that I recently talked about at Pubcon 2012. I wanted to share it with our awesome community as well. So here we go.
Some caveats for using this strategy before we get started. This is not a strategy that is going to work unless you are already creating and have a strategy around good content. Content is still king, and this strategy is only going to work if you are creating unique, compelling, sharable content. There's a ton of other resources out there, including on SEOmoz about how to do that. So we're not going to talk about that today.
Second of all, it's important to be real and to be realistic. What that means is that you're not going to have a lot of success with this tactic if you're starting out with a brand new Twitter account with no followers, or if you tweeting in a style that's very corporate. You really want to have an established account that you've got an existing voice for that can be conversational, because what you are really looking for here is to make friends almost. You're building real relationships with real people.
The other part of being realistic is to be realistic when we are talking about selecting our link target. So, no matter how many times you tweet @
Barack Obama, you're probably not going to get a link from Whitehouse.gov. That's okay, but it's important to be realistic if you want this strategy to work.So caveats in place, let's get started. So the first think that we're going to want to do when we're thinking about a Twitter focused link building strategy is still the fact that what we want is links. Some social strategies are more focused around shares or around finding influencers. If we want to do that, that's great. It's not a bad thing, but really we want to focus on building relationships with people who can publish content somewhere and give you a link.
So we start out actually just doing that same sort of link prospecting that you're probably pretty used to right now. You go into OSE. You look at your backlinks. You look at your competitor's backlinks. You look at sites that are similar to yours that you want links from, maybe look at who linked to them. You get a list of websites. That's a great first step.
From there, what I really like to do is visit each of those sites and see if they have a blog role or a list of their favorite sites, because those are really great targets if you want to build relationships with people. They're basically saying to you, "Here are some sites where my attention already is. Here are some people that if you talk to them, I'm going to know." You can be like, "Oh, you know them? I love them." It really can build credibility. Plus a lot of those sites are also going to be good link targets in and of themselves.
So I like to use a tool called Multi Links. It's free. It's a Firefox plug-
in. It's great. What that allows you to do is highlight any section of a page, and it will copy the links within the highlighted section to your clipboard so then you can just easily paste them into Microsoft Excel or Google Docs or whatever spreadsheet program you might want to use.So now you've got this great list of sites that link and sites you want links from. From there, you just have to get their Twitter handles. Most websites now have Twitter information in their Contact Us. You can either take a day and just go through manually, or if you have like an intern, maybe that is something he or she could do.
What I've done in the past is just build a simple PHP scraper, which will find the Twitter.com links that contain their handles and just scrape those out. But if you're not the scraper building kind, which not everybody is, you can also just do it manually. It takes some time, but we're investing. We're investing in strategies for the future. So that's step one of finding your targets, is you found websites, and then you found the Twitter handles that go with those websites.
Step two we're actually going to do the same thing, but in reverse. We're going to use Followerwonk. Yay Followerwonk, which you should all have subscriptions to with your SEOmoz Pro account. It's the best tool. I used it before SEOmoz bought it. So there.
What you're going to do is look for your target. So Followerwonk allows you to search for people's Twitter bios based on keywords. So maybe you're looking for architects. Maybe you're specifically looking for architects who live in New York. You can search on their keywords. You can search locations. But again, because what we're looking for here is publishers, we want to make sure that we're only looking at profiles that have a URL associated with the profile.
A really easy way to do that is to just put .com and nothing else in the URL box when you're searching on Followerwonk. That will bring back any account with your keywords that have a .com URL. You can do the same with
.org or .net if you want .net links. Whatever you want to do, but that's a really great way to bring back a broad selection of people, most of whom will probably have some kind of publishing power associated with that site, or know somebody who does.You can also take your initial list from step one and plug it into Followerwonk's compare and contrast function, which will allow you to see who are the people who follow Profile A as opposed to Profile B as opposed to Profile C. People who follow those people are probably good people to target as well.
An even better set of targets are the people that all of these people also follow. Again, they all follow Barack Obama. Barack Obama is not going to link to you. It's okay. You're still special. But again, be realistic. You can pull up a whole extra list of Twitter handles, and that would be your target.
So now you're going to put them into Twitter. You're going to create a private list so nobody else knows that you are like, "This is my link target list." Make sure that's private.
Now it's time to actually talk to them and build relationships. Again, this is something that is going to take time. It's not going to happen overnight. So this is something you should be doing in conjunction with your other link building and content building strategies, but over time it can be really successful.
So you're going to talk to them. Just start talking to people every day. Some things that you might say to them, you could share their stuff. You want them to share your stuff, start by sharing their stuff, because sharing is caring.
You could also say, "Hey, you're really great." Don't just say, "Hey
@RuthBurr, you're really great." I'm going to be like, "Hey." Instead, while you're sharing my stuff, maybe say, "Awesome post from @RuthBurr, very insightful." Then I'll see that and I am like, "Oh, I'm insightful. I like you." That's what you want. Compliments are good. People like to feel important. They like to feel special. They like to feel cool.A really great tactic for this, and this is something that can also inform your content strategy is to answer a question. So every day when you're doing your tweets, you can look in your special link target list, and just do a quick search for question words - who, what, where, when, why, is there, why isn't there - and spend some time answering questions if you can.
Again, what you really are trying to say is you're trying to provide some value. You're trying to build a good relationship. Make them think that you're cool. So if you have a good answer to a question, provide it. If you know of a resource that they're asking for, provide it. If no such resource exists, "Hey, I've got a great content idea for you. Why don't you create that resource." Now when they're like, "Why isn't there a guide for pet owners who are also gluten free," you can be like, "There is. I've created it. It's right here. There you go."
Number four, one of my favorite things to do is to introduce people to other people. You can be like, "Hey so-and-so, do you know this guy? He's awesome and I think you guys would really like each other." A suggestion that seems totally altruistic, all you're trying to do is connect people to other people. People might make a new friend or get a new resource or make a new contact, and they get something out of it. Again, you're reinforcing the idea that you are somebody who's providing value online.
You're doing all of this stuff and over time you want to track who are the people who are responding to this. Who are the people saying, "Hey, thanks for sharing," or, "That was a great tip"? Over time you are really going start to figure out who are the people who are responding that you're actually building a relationship with? Who are the people that are not picking up what you're putting down? If they are not picking up what you're putting down, take them out of the list, stop targeting them, move on.
Now you've spent some time building relationships. You can discreetly and tastefully ask them to share your content. We're not talking about carpet bombing your entire list one day with, "Hey, check out my new infographic."
But when you create a piece of content that you think some of your Twitter relationships would like say, "Hey check this out, I think you would like it." Don't say, "Please link." Don't say, "Hey could you link to me."
That's creepy. People don't like it unless they're your really good friends.Instead try, "Hey, check this out. Thought you'd like this. See what you think." People if they like it, if you're creating good content, you make them aware of it, and they naturally share it especially because you've already planted the seeds in their minds that what you're providing is valuable.
Now this all sounds like it's going to take a lot of time, and this part does take a lot of time. This is the part that you really invest a couple of days in. But this part can be done in just 15 minutes or half an hour a day. All you do is go online, go on Twitter for 15 minutes. Spend five minutes replying to stuff, five minutes retweeting and sharing other people's stuff, and five minutes talking about your own stuff.
When you do that, it's really easy, and you get a nice variety. Don't do it at the same time every day, because people tend to use Twitter the same time every day. If you mix up the times that you're doing it, you're going to target more of your overall list. You don't have to talk to everybody every day. Just try to talk to some people. Try to get to everybody once a week. Whatever feels natural. Just talk to some people every day, and over time you'll build these relationships. Then when you create your really great pieces of content, you have people you can ask to share, check it out, link to it, and you get links and shares and friends.
Thank you."
"I used it before SEOmoz bought it. So there."
Hipster! :P
Ouch... Ruth, why are you giving up all my little secrets :P ?
Followerwonk is simply amazing (not for other reasons was the most cited tool at Searchlove in London), but I cannot but cite a couple of great tools which integrates with it wonderfully:
Another tool to check the specific perfermance of your sites' social share in Twitter is Social Crawlitics.
To pay attention to how your own site content is shared Twitter is a powerful way to create potential future occasions for link building or content marketing.
Oh, Gianluca, you name two tools I love so much: Buffer and SocialBro. I started using them some months ago and now I can't live without them (wow, it sounds like a song lyric). They make your Twitter's experience so easy and meaningful... Really, thanks for the reminder.
Hey Gianluca, thanks for those tools, Buffer I knew about and do find incredibly useful, but Social Bro and Social Crawlitics are new to me. I'm signing up for them today. Cheers buddy.
Awesome Gianluca, thanks for the tips! I love tools. #yeahIsaidit
Grazie Gianluca! E' gia' da parecchio che uso FollowerWonk, ma non avevo mai visto quegli altri siti -- sono veramente utili.
And great Whiteboard Friday, Ruth!
Buffer is pretty cool, but if you use the default buffer URL shortener just be aware that the url it generates is not unique to you, so the click count is for all buffer users that have linked to that page. If you are wanting to measure the number of clicks on the content you are sharing set up buffer to use your bitly account, or similar.
This is an excellent insight, thank you for saying this. I've just started using Buffer and was wondering about their URL shortener. Is bitly the best shortener out there?
At first I was a little disappointed because yesterday in the webinar Rand did, (I thought) he said he'd be appearing in today's Whiteboard Friday with a shaved beard--I wanted to see the beardless Rand.
But the awesomeness of this post consoled me. I'd never thought of making friends with the friends of the people you're trying to make friends with (that's a crazy sentence). And Ruth, this is going to sound strange, but I couldn't help but notice your impeccable grammar, and felt I should compliment you on it.
Why thank you! I think Rand's shaved beard WBF will be next week. I saw him yesterday and was like "hey kiddo, shouldn't you be in school?"
Thanks for the grammar shout-out! It is something on which I pride myself.
I am scared... Even though if I would shave myself (something I'll do in the weekend) I look quite like the shrunken head character in Beetlejuice (https://youtu.be/Fj_inlzsDhQ)
Well good; I've found a kindred spirit, then. I'm a grammar freak.
Ruth, thank you for this! My company is coming up with an outreach strategy now and this video is the ammo I needed in preparation for that meeting. I have told them repeatedly that this is what we need to do but having a second witness is what will make them actually do it! So, amen sister!
Twitter certainly makes link building outreach pleasant, good fun and almost not like work at all :-)
Hey Ruth,
if I should not be posting here for a while, our interns have very likely locked me up somewhere, I have things for them to do now.
And I have to talk to some of our more chatty people to implement your tips, too.
Great post!
I like the idea of introducing people online. I've done this offline, and (captain obvious) it works great for building relationships. I'll have to try this online.
-Bryant
Hey Ruth
I think this is where the real money is at in link building now and we have been using something pretty similar in for clients recently.
Basically, when we find a client we research the area they are in and find the big sites with lots of links. We will then use the Facebook recommendations tool to find out what content on the site got well shared and then check this to see if it was also well linked to. When we do this for a few sites in a given area we can get a good idea of what is popular, what is well linked, who links to what etc.
So, then we can look at all the folks that shared / linked to these types of content and start to follow them and start our social outreach.
Then, when we come to promote our piece of kick ass content, we have a two tier strategy we can use to promote it. We can contact these folks, tell them about this piece of content and we can also seek to do guest posts building on the content on some of the sites they have already linked to / shared
Obviously, that is a bit of a view from 10,000 feet but it's proving to be a solid strategy that works well by identifying great content and people that already liked it well enough to share and link to and then networking with those folks and giving them something bigger and better.
I wrote a post about this a few weeks back about how winning links now is as much about the networking as it is the great content and how the these two elements together is the true hustle!
https://www.bowlerhat.co.uk/blog/earning-links-work-talk-hustle/
Happy Weekend folks.
Marcus
Great use of the Facebook recommendations tool. I also love that you talk about winning links and earning links rather than building them - that's the direction we're heading as an industry, I think.
Great whiteboard session! You inspired me to write a little public scraper to find Twitter handles from a list of urls, here you go SEOmoz:
https://jetrank.com/tf/
Ruth - you should do more of these. You are great at it and your personality keeps you engaged...even when you are talking about Twitter. :-)
Barack Obama isn't going to link to me?! :(
Nice job, Ruth.
Love it, I'll be using some of the tips here :)
Hope you get better soon!
Thanks for the heads up, I've need to work on this part of my social marketing.Grt WBF Ruth
The best "whiteboard Friday" ever for me! I feel this is the icing on the cake for me in terms of a link building strategy. Thanks Ruth nice post lol!
Oh wow what a nice compliment! I'm glad you liked it.
Great Post! Thanks Ruth.
Great post Ruth, you are a natural presenter - even with a cold.
Time to link my pro account with followerwonk and put these tips into practice.
Thanks Ruth. Twitter is always a go-to place to start building and cultivating relationships for me.
WBF is also good on Mondays! Great talk.
I think one of the key things with this strategy is consistency. I've attempted to build relationships in the past with influencers and I see now that I kind of dropped the ball after I got a foot in the door. (Time to go back and reconnect).
BTW, I would love to see someone mash this video up - Ruth has some awesome quirks!
Nice one. I prefer Twitter over other SNSs when it comes to sending good signals to Google espl. during link building. I believe link building should always be accompanied by such social signals.
Great, great post, Ruth. Thanks!
Twitter has been my go to social media platform for link building this past year. I don't know what it is but it's easy meeting webmasters on Twitter rather than email.
Very useful and helpful information....Thank you!
great stuff ruth! Answering a question seems like a wonderful way of buidling relationships in Twitter and I have just started to building my twitter fans(yeah i know, have been pretty slack) and i will definitely try this method.
Awesome WBF Ruth! Very insightful! I can finally build a solid twitter strategy. I hope followerwonk can help me find influencers here in PH as most people tweets more about their food, vacation than industry related information.
Twitter is such a fantastic tool that people really need to start making use of.
Hello Ruth, Awesome first WBF. I really like your realistic advice in building link relationships. There are indeed some creepy ways that are already considered as turn-off phrases despite genuine intentions because the pattern of language used has already been abused. Excellent approach suggestions.
Should these suggestions be used to build relationships for a company twitter account or for an individual twitter account from a company thought leader? I think these are great ideas, but wondering which account would be best to use.
I think you can do either. The important thing is that you have an account with a personality and a conversational style. It's really hard to build relationships as a company, as opposed to as a person - so even if you're tweeting as a company, be a person.
4 years ago - people love twitter more tham now...
somebody using twitter for make a war and not make a love.... (((
Hi Ruth,
Thanks for sharing this! We have been implementing this strategy at our firm. I did have a question regarding tracking the links. Other than what we are able to see in retweets and mentions, is there a way to tell if someone has shared one of our links on their site outside of Twitter? In other words, if we target bloggers and they then share our link on their personal sites, is there a way for us to track that?
Thanks again!
We just launched a new tool called Fresh Web Explorer, which will allow you to track new mentions and links as they happen! You can export the data and track mentioning/sharing velocity of new content in the days around launch. Good luck!
I think this is a great white board. Twitter is one of those tools that has opinions on both sides as to how effective it is for SEO. I find the analysis provided here on how it can be beneficial to be something that I will use in the future.
I like you...please link to me ;) (creepy smile)
no, seriously... I loved watching your presentation, and would like to see you do more of them.
I'm relatively new to the SEO game and have not been a big twitter user, but I can see myself using this, Thankyou.
Plus more friends is always a bonus :)
I touched on this in a YOUmoz post a couple of years ago, but obviously you've taken it to another, actionable level. I like to use Twitter just like a traditional search engine and it's served me well throughout my SEO career.
Would love to be able to give two thumbs up for this one. This was great. I like how you included tools to leverage the social world to get links. I just wish there was another way to get just followonk without having to pay the full 99$ monthly pro charge.
No doubt it feel very awkward when we ask for links to those who even don't know us. Your are absolutely right that social media is great platform to expand our business and to ask for links. Since three years i am using twitter for my business promotion and found it very keen and effective tool. But to be honest i never tried it as a source to ask for backlinks. After read your tips and techniques to ask for links to our twitter followers i learned a lot of things and i am thinking about it because on twitter we can easily and effective promote our business and it will not be awkward ask links to our followers.
My favorite WBF too because it is very much the SEOcial approach to SEO I use as well.
I think it's important to not think of this as a game or a tactic, though in a sense it might be. It's really about "doing unto others as you would have them do unto you," only doing it FOR not TO the influencers who matter most to you.
Thank you. Well done.
Ruth:
Thank you. This is a strategy I've been totally missing and it is so straight forward and makes so much sense! I'm putting it into action immediately.
Thanks for the post.
This is awesome strategy in link building.
One thing i learn here bout link building is we build links through relationship and a high quality well research content.
I have tried the way before like sharing people's stuff first and then requesting them to share yours. this is indeed a great way to help gain trust.
Thank you again for this valuable lesson of whiteboard Friday.
Commenting here from Malaysia. 11.37pm.
Congrats on your first WBF! My key take away today was to spend 15 minutes on Twitter daily: 5 minutes responding; 5 minutes re-tweeting; 5 minutes talking about your own stuff.Awesome ideas, thanks.
Hi Ruth, great job on your first Whiteboard Friday :). You're right, a little engagement here and there each day will pay off. This is relationship-building and it will get you links and social shares. Thanks and hope to hear more from you soon on WBF.
This was a fabulous WBF! Thanks Ruth. You were very informative and funny. *cough cough*. Sharing is caring.
Your WBF came right in time. I know I have to take my business in this direction, MAKING FRIENDS!
What apps does SEOMOZ use? I heard Jen say they were thinking of using SproutSocial. There are SO many apps to choose from so I have to spend a couple days doing some research.
I know we audition new apps a lot, I think we're using CoTweet right now.
Yep! The official name is now SocialEngage. But we've been trying a few different ones but for now are still with SocialEngage.
Very useful post, Ruth. I've always thought Twitter is a powerful tool to build relationships. It makes easy to know people other way it would be impossible. And, of course, Followerwonk lets you look for 'ideal' connections. Followerwonk's acquisition by SEOmoz has been a great move for SEO community.Thanks for your post!
Hey Ruth!
Its really good one. I will try some of tatatics in order to build relationship on Twitter as I have been using Tweeter as support tool whenever my website get down, but your WBF on Twitter brought to us some marketing tactics in concern of SEO.
Thanks for sharing with US!
Thanks Ruth a no-nonsense overview of how to use twitter is good. I think we all need reminding sometimes that it's not just playing and sending out links. Which is so easy to do by accident. I still send way too many links out in a spammy fashion but I'm forcing myself to take the time to build the relationships. Great WBF particularly for people who have had no Twitter success.
Great WBF, Ruth!
That URL trick ("just enter .com") is a great idea. In particular, for example, if someone wanted to target universities (or people who work at them) then they may want to consider ".edu" or ".ac.uk" (in the UK). I love it! :-)
Great WBF Ruth! Thanks for sharing these valuable tips on relationship building! I've used the Multi-Link plugin before and its really cool to use!
+1 "Great content will naturally get links"
Hi Ruth!
I love your first WBF! Please come back soon with more of your wonderful insight.
I just started using OSE; it's a great tool and I'm addicted. Can't wait to try out the MultiLinks plugin!
P.S. I am the intern and this is something that I will be doing!
Thanks
Thank you Ruth! Very good post.
You message is very specific and limited to someone who already has a product to offer – CONTENT. Above that, if you satisfied about your content, it gives you spirit and strength to engage influence people in a natural way as it is explained in this post. It would be silly otherwise.
That's a great point, Sergei - having great content is a real confidence booster. If you believe in it, other people will too.
Thanks Ruth. Pretty much sums it up.I wish you guys would run a Whiteboard friday on something that no one can answer at the moment.
How to increase your REAL and ENGAGING crowd of Twitter followers.We all know the FB PPC optimization tricks, but Twitter doesn't allow profile advertisement yet.
How can you enlarge your engaging Twitter circles?
I think that the tips I outline in the video are a pretty solid strategy for getting users to engage. You're providing value to them, reaching out and engaging with them. It's almost like the Golden Rule: If you want other people to engage with you and share your content, then engage with other people and share their content. It's true you can't buy this kind of follower - it takes time to do the research and find the people you want to engage with, then start engaging with them. Not everyone will respond, but a lot of people will, especially if you continue adding new followers and talking to them over time.
It dose cover a lot of very good aspects but it will also be nice to have a WBF on the same subject with new twitter accounts - what are the steps, a case study maybe, some tips and again without covering the content area - something that will work in general.
Thanks for the suggestion, I'll pass it along in the Mozplex!
Awesome job Ruth. I'm just searching some bio's in follower wonk. ;)
I like your idea Ruth. Yes twitter is the one of the best place for build strong relationship with the buyer and seller. Thanks a lot again Ruth for great idea.
Ruth,
Great WBF! Question. In using followerwonk I have look at the tool that allows you to see your followers authority, # of tweets etc... How much weight do you give those numbers when you are targeting people? I assume that if they don't tweet regularly you would have to find another avenue. Thanks
That's totally true - if they're not posting to Twitter they're probably not super active there. I look at how much they tweet and also look at their ratio of followers to people they follow. If they don't follow a ton of people it means they're pretty selective and it's going to be a lot harder to build a relationship.
Thanks Ruth for posting such secrets. :P very helpful
Hi Ruth! Thank you for your first WBF. In the middle of the video I realized that you are cool ;)))
You pretty much summarized what I already knew so thank you for that in particular. Also, I didn't know about .com search feature in followerwonk, so thank you for that as well.
I would like to add that it's also important to add people on Twitter to your curated public lists. People like that. I like it when I see that someone has added me to their list of "Cool peeps" or "Online marketers". This can be a good first step towards building a relationship with that person.
Interesting stuff, Recently I created an account on twitter and thinking what do, how to do. Now I have an answer. These are some great reminders and new tactics to keep us growing on Twitter. Using these ideas can really open up new areas of growth in our field and beyond.
Nice one, good article! I'm getting some new Twitter followers from www.TrafficAndLikes.com. Not much, but regularly and my target audience :)