Sunday night. Rays of sunshine are pouring in heat through the skies above Los Angeles, penetrating the plane's interior despite the drawn window shades. Mystery Guest is next to me, reading a book we picked up on the Santa Monica pier today, and a Macromedia Flash document is calling to me from the desktop tray, but I'm in the writing mood, so it'll have to wait a little longer.
SEOmoz has been a strange place to work over the last 9 months - not because we've moved offices or doubled our staff or shifted around the management, though those milestones have certainly had an impact. No, what's really odd is that we've been in a state of constant anticipation - working towards the biggest launch we've ever had and salivating in anticipation of the release. If you've ever smoked a brisket or braised lamb on the stove, you know the sensation. Every minute spent waiting feels like an hour. The olfactory assault teases you; the glances at the clock are too frequent, and your stomach voices its opinion that the time-space continuum is moving at a less-than-optimal rate. Stretch that over the course of a year and you've got a good idea how we all feel.
Rewind to the Fall of 2007. Seattle's having a rare sunbreak in late October and I'm at lunch with Michelle (our board member from Ignition). "What's my big idea?" she wants to know. The one I'm dreaming about - the one I'd build if resources were no constraint and time was, for once, on my side. "Well," I say, "there is this one thing." Yeah - but that one thing is going to take a lot more time and resources than we've got, even without outside investment. It's so ambitious that even my usually optimistic friends in the industry don't see it as a real possibility in the next half decade. The thing is - they don't know about my secret weapons (and until January rolled around, actually, neither did I).
It turns out that with the right connections, the right partnerships, a half-crazy CEO, a pair of equally over-optimistic, never-say-die engineers (Nick & Ben), and the dedicated SEOmoz team, my pipe dream might actually have a chance in hell of bearing fruit.
February of 2008 and some early testing gives us a roadmap, but it's an expensive one and it's going to mean tying up nearly all of our dev resources for 6 months (and adding a handful of pricey, new talent to the team). That means virtually no new tools, no new projects, no time to patch up the parts of the SEOmoz site that aren't scaling so well. Big risk could spell big rewards, but only if everyone in the SEO world thinks this product is as amazing as I do. Otherwise, the burn rate is going to catch up too fast, and that means... Well, it won't be pretty.
Looking up from my laptop, the sunlight's gone and the dark rainclouds of Northern Oregon obscure the last wisps on sunset. That Flash document - a slideshow of wireframes for our new product, still hasn't gotten the attention it deserves. The visualization of all our new stuff is proving to be a massive challenge, so I'm attempting to re-skin the graphs and charts to help clear this hurdle. Some of the concepts are so new and unfamiliar that they require a great deal of education before they can start to provide value and insight. SEOs are smart, and they learn fast, but we don't have the luxury of time on our side, and in a down economy, marketers need actionable data, not inaccessible brain teasers.
In May, I remember getting my first glance at an early Alpha version of the product - by then it was affectionately called "Carhole" internally. If you don't watch the Simpsons regularly, the name's a nod to this brilliant bit of dialogue. Every SEO project I worked on that month and every question I answered found some use for "Carhole." And every time I didn't use it, I thought of how, when the final product launched, I'd be able to solve all the missing pieces of the puzzle. But the doubts were still there - what if no one else realizes how amazing this will be? What if the data is too complex to be accessible to a large audience? What if we run out of money before we can launch?
This, I think, is a startup CEO's life - half driving, mind-numbing, teeth-chattering fear. And, half wild-eyed, frenetic, obsessive passion. Nothing's good enough, yet everything is amazing. Nothing can be launched fast enough, but rushing out the door is fraught with peril. Today the world will rejoice at the mere thought of your product; tomorrow, it's too complex to get traction. How do we survive this institutional chaos without going mad? I don't know - I know that some of us don't. I just wish I knew whether it was luck or wisdom that kept the successful ones afloat in the maelstrom - and whether I have enough of either to make it.
Tonight I'm back in Seattle. Mystery Guest's still next to me, but she's given up on her book and has fallen asleep on the floor next to the computer in our spare apartment bedroom. In 18 days, we'll be married - another event nothing can prepare me for, and one that takes up every spare second of an already overburdened year. Has ambition outweighed common sense? Has Rand finally succumbed to his own driving neuroses? Only time will tell. I do know that the next 60 days are going to be some of the defining moments of my life, both personally and professionally. I just thank the stars that even if things don't turn out perfect on the professional side, they've never looked brighter personally. And deep down, I know that's the one that really matters.
When I started Searchlight Digital, people said it wouldn't work. "We're approaching a recession, people are cutting back on marketing budgets" etc... When I wanted to help out Leo from Zenhabits, I knew that simply being another commentor on the blog wasn't going to cut it.When Teifion and I started working on a new CMS, we knew there'd be a lot of competition.All were (and are still) worth it. Things are only impossible until they are not. And it's the things that everyone says aren't doable that, when you've done them, you feel the best about.Rand, you're an inspiration to many, myself included. Have a great day.
Inspirational (and very correct) comment, Pete. Good luck carrying on with the impossible :)
Well, this new thing had better cook me breakfast while optimizing all of my websites, the way you talk about it.
Just kidding.
Very nice touch with this post. Gotta love a good yarn - and I don't think many people have the ability to spin a product launch quite like you can, Rand.
If I may be cheesy for a moment...
I think what makes SEOmoz.org the website I visit most frequently and the community I'm happiest to belong to is that there is a story unfolding here every day. It's always intellectually engaging, usually hilarious and can be enraging, but never dull.
I think what this post touches on is what makes SEOmoz so irresistable - we're all here watching the story unfold. And at the same time, we're a part of the story (in whatever small way).
I credit Rand and SEOmoz with first turning me on to SEM. For me, that was first and foremost because of the people and less because of the technology and the opportunities it afforded. I haven't looked back.
Here's to the future - to Rand, Mystery Guest and their future family, most importantly, to the growth and development of the entire SEOmoz team and to the continued success of SEOmoz.org. Cheers.
I completely agree. The Moz team and their collective individuality is what makes SEOmoz so very appealing to me as well. They're always there to answer an email, twitter or in-person question when busily preparing for the next speaker at the conference.
It's the personal Moz-touch that I find most compelling, and if, as I'm sure is the case, so much personal attention has gone into this new product, I'm very confident I will find it useful and so will all the other Pros out there.
(But hey, even if it doesn't work, you've got a great career as a writer ahead of you!) :o)
Can't wait for the launch to *finally* roll around!
So you've got a brisket called carhole that you're going to have Homer Simpson serve at your wedding. Have you told MG?
Seriously though, I know it's going to rock and you'll have an amazing day.
A favorite poem of mine that is apropos to your situation. Clearly - you're "doing it". Looking forward to seeing the realization of your big idea.
It Couldn't Be Done - by Edgar Guest
Somebody said that it couldn’t be done, but he with a chuckle replied - that "maybe it couldn’t," but he would be one who wouldn’t say so till he’d tried.
So he buckled right in with the trace of a grin on his face if he worried he hid it. He started to sing as he tackled the thing that couldn’t be done, and he did it.
Somebody scoffed: "Oh, you’ll never do that; at least no one has done it"; but he took off his coat and he took off his hat, and the first thing we knew he’d begun it.
With a lift of his chin and a bit of a grin, without any doubting or quiddit, he started to sing as he tackled the thing that couldn’t be done, and he did it.
There are thousands to tell you it cannot be done, there are thousands to prophesy failure; there are thousands to point out to you one by one, the dangers that wait to assail you.
But just buckle in with a bit of a grin, just take off your coat and go to it; just start to sing as you tackle the thing that "couldn’t be done," and you’ll do it.
Edgar Guest? Is that Mystery's father?
Are you my primary teacher in disguise? If so - I still don't know my times tables mwah ha ha!
Rand, it might be a bit corny to congratulate on your upcoming wedding in my first ever comment on SEOmoz, but this is something that joehall, acm.miller and Marty Martin metioned that made me finally type in a few words and drop the passive reader status:
Inspiration, Dreams and Personal Touch that makes us all feel that we are indeed not alone in this 00001110010001001 world.
When it comes to the new product, I am very keen to find out what is it all about. Hoping it to be another mile stone, just like the moment when I first found SEOmoz and its community.
Good luck on your path!
A little birdie told me that the new SEOmoz tools will "knock our socks off". I'm eagerly anticipating the October re-launch.
Best of luck to you and MG in these last couple of weeks. Try not to kill any family members (immediate or extended), remember to eat something on your wedding day, and most of all, for the love of god, DON'T PANIC!!! ;)
darn it... you already know more than me!
*sulks*
Usually I have to be reading political blogs to see so many words that actually tell me so little. But new tools get me excited easily.
I am available to stand in for the flower girl if need be.
After nearly thirty years of marriage I can say for sure a few things.
First, if everybody had to take a test that would demonstrate you absolute preparedness nobody would ever qualify. That goes double for having children.
Like doing CPR, you can train for it only when you have to use it to save a life all that training feels totally inadequate.
If your intended has as much character as you do (I'm sure she does) you'll be fine.
One last secret to success. If your wife has a strong opinion about something, your response should fall in to one of the following categories... Concur or Defer.
Congrats
Rand congrats on all that is going with your life I know it's an incredibly exciting tiime both personally and professionally. I know you and Mystery Guest are going to have a wonderful wedding. Hopefully Will Critchlow and his bride don't steal all the spotlight that week for weddings in search ;)
And the tool ZOMG I can't wait for the tool. With Nick and his brilliant algorithms, cranking away producing the results. And the Dev Team implementing it all. October can't get here soon enough. And please remember us little guys when you need beta testers ;)
Never let those who say it can't be done get in the way of those actually doing it...
Good luck with the wedding too! And another quote, why not...
The best way to predict the future is to create it...
such an epic tease
Important stuff first: here's to the wedding. I've just got back from a weekend in Scotland planning for the day before yours... Can't quite believe how it got to be this close this quickly.
As for the other stuff, I'm pretty sure your instincts will be right. Can't wait to see the finished article and see the reaction :)
Good luck...
Wow... what spin... I have no clue what the new product is and I already want it! Really great writing Rand - I get a real idea of how excited you are about this. I hope it all comes together well and look forward to seeing the results. Oh... and good luck for your wedding!
I'll second that! No clue what it is, but stoked to see what happens next!!!
Best wishes on your wedding and marriage!
Cheers :)
If the new product involves brisket, I'm a happy man.
Oh, and very best wishes for the wedding!
Announcing...BRISKETmoz! (Brisket of course being an acronym for Best Ranking Internal SEO Keyword Extraction Tool).
*crickets chirp*
Um...it comes with a free bottle of barbecue sauce?
Booooooooo! *throws beer bottle at stage*
hmm... how big are the bottles? You'll not buy me with tiny satchets.
meh, everyone has their price :)
Best of luck to you and MG, Rand. And also mad props for your super awesome mysterious mystery project. And the brisket; always mad props for the brisket.
Rand, I think it's safe to say you're an inspiration to everyone here. Your perspicacious writing is always refreshing and intriguing.
Your creativity and determination has evolved SEOmoz into something so much more than just a company. The SEO tools you've provided are a tride and true resource for education and are ridiculously, inarguably, brilliant.
Best of luck to you and your betrothed Mystery Guest. Thanks for defining what SEO is supposed to be all about.
I just love reading posts like this - it's great to hear about all the exciting things which are going on with you, both professionally and personally.
My advice? Try not to sweat it - things are rarely perfect - keeping things interesting by constantly challenging yourself is surely best the way to live your life.
"And every time I didn't use it, I thought of how, when the final product launched, I'd be able to solve all the missing pieces of the puzzle." so true with every improvement made to a product. Once you know it's possible, you want to use it..
Once again the best of luck for your wedding!
Great post, although personally I'd have been pretty hesitant about posting it. You set yourself up for a fall if you hype something too much, unless you way way way *over*deliver. But hey, you've got a lot of people curious and that can't be a bad thing! Will be interesting to see the development.
Have a great wedding, but more importantly, a good marriage! If you sweet talk MG as smoothly as you write, you should be fine :)
While I agree with over-hyping something is dangerous, I applaud his willingness to share with this community his honest excitement.
Either way it definitely did work....we're all excited!
Rand, one of your best posts. I was given this quote by my father as I embarked in life after high school (when real life begins) and it seems to fit the situtation. “The credit belongs to the man who is actually in the arena; whose face is marred by sweat and blood; who strives valiantly; who errs and comes short again and again because there is no effort without error and shortcoming; who knows the great enthusiasms, the great devotion, spends himself in a worthy cause; who at best knows in the end the triumph of high achievement; and who at worst, if he fails, at least fails while daring greatly, so that his place shall never be with those cold and timid souls who have never known victory or defeat.” - TR
"...marketers need actionable data, not inaccessible brain teasers..."
*cough* ;-)
Brilliant writing, though, and congrats on the pending nuptials.
Ohhh doesn't that story just warm the cockles of your heart!
Best of luck with everything, marriage was the best move of my life!
I'm basically just going to repeat what everybody else is saying, but I too am looking forward to what you have planned (one can never tire of compliments in my mind).
SEOmoz is my favourite site these days ... why just yesterday we had a marketing meeting and I suggested signing up for a pro membership. I always find the information extremely useful and well written. I hope I did a good job of selling you!
Best of luck on your endeavours ... your blog post is inspiring. Thanks!
The PRO membership pays for itself many times over, every month. I pay for my own, I don't even bother trying to get the company to do it! :)
Hey I can't wait let me know what this outstanding new product is please. If you don't tell me its gonna be like Christmas eve with no sleep. So please let me know what you got. Pretty please with sugar on it. o.0
Oh, congrats again on the marriage Rand. Wish you and your future wife success and happiness.
For me this post is incredibly inspiring. I myself am working on a startup and I can say that I feel the same weird mix of anticipation and uneasiness about the future....I love the internet, because even during times of what can seem like complete isolation one can find a beautiful post like this one to remind them that they are not alone, they are part of something much larger, sharing dreams and hope for the future.....God, I am corny....congrads on the engagement.
Great post! All the best for you 2!
All the best for the wedding, I'm sure one of the team will find a novel way to do a blog post on wedding seating arrangement=great site structure!
As to new product, look forward to it - sometimes you've just got to bite the bullet and take a risk - the tools seomoz has provided so far have been really good (even if they arent internationalized as much as i'd like!)
2008 will be a great year for you all!
For a while there I thought I was reading paragraphs from a novel or something to that effect Rand. While I know one can never completely halt their professional life, make sure to make the most of your marriage. Here's to a beautiful wedding first, and the mystery product second. That said, I bet we all want to catch a glimpse of this potential game changer you've hinted at.
Cheers!
As an IT manager at one of my clients said in response to some complex SEO recommendations, "The technology is the easy part. If you can dream it, we can build it."
The hard part is dreaming it, differentiating it, and promoting it. It sounds like two out of three are already done, and you are well on your way to successfully promoting it. Good luck.
Best of luck with the wedding. As my own wedding is only 10 days away, I can't imagine dealing with the launch of a game changing product along with the last minute details of the wedding. Best of luck with both, I think you have all the support for both to be successes in your life.
I have a good idea what's happening ;)
Happy wedding to you both
Rand,I remember a guy talking about blog posts and pictures... let me see, I can't seem to remember his name. Let me see... oh yeah I remember his name, it was Rand Fishkin!
From what I remember even a picture of the sun would spice up the blog post. ;-)
Didn't Adobe by Flash?
Are you still using the Macromedia version?
Micromedia was more Micro$oft friendly.
I believe moe says "carhold" not "carhole"
You and 2 others. However, the rest of the World "believes" Moe says "car hole."