Let's start with the happy ending, which is actually a happy beginning, too. Moz Keyword Explorer has utilized clickstream-derived keyword data in a novel manner since day 1, allowing us to provide consistent keyword volumes despite Google Keyword Planner's dramatic shifts in data availability and reporting. You probably haven't noticed any changes in our keyword volume, and you probably won't notice any going forward, which is just how we built it to begin with: resilient, evolving, and trustworthy.
That being said, the truth is that keyword data has been on shaky ground lately as the foundation upon which most keyword tools are built — Google Keyword Planner — has been grossly disrupted. This single point of failure has put a lot of tools at risk, so let me explain how we preemptively addressed this concern and subsequently haven't lost a step.
Problem 1: Keyword Planner has started aggressively grouping keywords
You have probably seen this story floating around for quite some time. Google Keyword Planner has always combined some words, especially misspellings, so when we built Moz Explorer, we already planned out a strategy to correct for these wherever possible. It turns out that same volume disambiguation technology works for other types of grouped terms. For example, Google Keyword Planner groups "SEO" and "Search Engine Optimization" together, recognizing that one is an acronym of the other.
As you can see, Keyword Planner reports "SEO" and "Search Engine Optimization" as having identical average monthly searches and suggested bid price. Even worse, because Google has grouped the words when making volume predictions, but not un-grouped the words when building the graph, it appears that if you were to advertise on both of these terms, you would get over 200,000 impressions per month (at least, according to the graph). Well, you don't have to worry about this if you're a Moz Keyword Explorer user, because we get it right, showing the two phrases as having different volumes in the correct proportions.
Another classic example of keyword grouping we see in Keyword Planner is related to stemming. Take, for example the word "play," which is also the stem of "plays" and "playing." Google groups these three terms together in Keyword Planner and presents them as having identical average monthly searches and suggested bid. Once again, we see the same graph problem as well, where it appears that someone ranking for these terms could enjoy nearly 1 million searches per month. This is actually a misrepresentation of already grouped keywords.
Sometimes you can get lucky and, if the keywords are commercial enough, you can see their actual proportional relationship in Keyword Forecaster. This is not always the case. Forecaster has very peculiar behavior when it perceives a grouped keyword as a misspelling rather than simply a similar term. This differing treatment of lexically vs. semantically related terms makes Forecaster an unreliable replacement for Keyword Planner alone, but in this case it serves as a decent illustration. If we were to set identical bids in Google for these terms, the keyword "play" would return far more impressions and clicks than "playing" or "plays."
We can confirm this with our clickstream data, which gives us similar representations. We can marry clickstream data with historical data, forecaster data, and planner data to build our own volume predictions.
Which, when all worked out, looks something like this:
Problem 2: Keyword Planner has started throttling access to raw data for users not running active campaigns.
In perhaps a bigger bombshell announcement, Google has started obfuscating data for users who aren't spending enough money in Adwords. The ranges are very large and, frankly, unworkable for anyone looking to do keyword research (for Adwords or SEO). But, once again, Moz Keyword Explorer's blended technology keeps us ahead of the curve. Even if we were never able to get keyword volume again from Google Keyword Planner, we would be able to continue to provide users with a stable set of volume metrics that models closely to actual Google search volume.
How we do it:
1. How do we determine when words are grouped together?
This is one place where size really does matter. Moz has a huge keyword corpus of over 2 billion keywords, and we have collected volume from Google for hundreds of millions of them. Because of this, we can identify the rare occasions where two words have identical search data histories (same CPC, competition, volume, etc.). Sometimes two words share the same history just by chance, so we then use a variety of NLP and string-similarity measurements, including an incredible deep learning model built by Dr. Matt Peters to determine if the keywords are related to one another. It is important to use multiple methods because string-similarity methods are notoriously finicky. Once we apply these various string similarity metrics to the set of keywords with identical metrics, we can identify those that are grouped by Keyword Planner.
2. Once we know what words are grouped together, how do we determine the volume of each?
Once we have a group of related terms, we apply a predictive model based on data both from Google and our clickstream sources to determine the appropriate percentage of traffic that should be allocated to each word or phrase. Again, this is where having a huge data set really shines. Without detailed data on the constituent phrases, we would have to make unjustified assumptions about how to divide the grouped volume. Luckily, this is rarely the case, and we choose to be explicit with our customers and state "no data" when we do not have sufficient data to make a prediction.
3. How do we determine the volume for keywords when we don't have Google Keyword Planner data?
Luckily, we can rely on our vast clickstream data to make these calculations. Clickstream data is intrinsically noisy and biased, so our models are quite comprehensive to remove random occurrences, strip out bias in the sampled data, and model projected traffic against the general Google corpus. There is a chicken/egg problem here, to a degree, because we can't model against the Google data if it has grouped-keyword problems, but we can't solve all the grouped keyword problems without the clickstream data. However, as long as we are reasonably certain that the clickstream data is internally proportional, then we can rely on it to solve the grouping problem first, and then use the ungrouped Keyword Planner data to model against with general clickstream data. It is a complex procedure, but in the end we can reasonably predict monthly search volume without ever having data from Google.
Let me give you an example. Khizr Khan, father of Purple Heart recipient Captain Humayun Khan, has caused quite a political stir following his speech at the DNC convention. His story represents a common issue in keyword data in that, prior to his speech, no one ever searched his name. After his speech, his name shot up on Google Trends but, even then, Google Keyword Planner has lagged in reporting his numbers due to the month-long delays in releasing data. Because our clickstream data can pick up on rising trends, we can predict Google volume without needing to have Google Keyword Planner data.
This is also the case for keywords that are not trending. If we see a term that is regularly searched in our clickstream data, but is not represented in our Google data set, we can make predictions without having to rely on the potentially misleading (grouped volumes) or inaccessible data sources that Google Keyword Planner has become.
A long story short
If you're a Moz Keyword Explorer user, you can be confident that we will continue to deliver you state-of-the-art metrics, regardless of how difficult Google makes it to get data from Keyword Planner. This is just another way that Moz Keyword Explorer continues to lead the way in keyword research. If you need keyword data, come and get it.
Hey folks, thanks for reading my post. I wanted to start an informal survey - have you started seeing volume ranges in Google Keyword Planner and do you have an active campaign in Google Adwords?
I have an "empty" MCC account which shows volume ranges since Sunday or Monday. My other MCC account which has paid search activity of a few thousand Dollars a month didn't change.
Thanks for the info!
Great Post, the only good takeaway keyword planner showing ranges is that there are are more keyword where google has started showing their traffic. Earlier, they were completely denying data for VERY HIGH traffic keywords.
Something I find really confusing about KWE is when the tool spits out a ton of suggestions. I add those suggested keywords to a list only to be told that there is no search volume for those keywords. If there really is no volume, then why suggest them at all?
I suspect that there is some volume for these keywords, but you just don't have the data available to display.
If my suspicion is correct, wouldn't it be more accurate to display "volume unknown" rather than leave the volume column blank?
Thanks for the response. This was a problem where we were inconsistent with our language in the tool, but I believe it has been fixed for all future lists (and probably if you refresh your list). Basically, it should say "no data" everywhere we don't have data.
We do, of course, recommend words that have 0-10 search volume as well. People use KWE for a lot of reasons, including finding relevant words and phrases to use in their content to be more topically authoritative (even if the terms themselves are not searched). That being said, you should be able to rely on the "no data" message in the suggestions and simply not include them in your lists. You can also sort by Volume if you want to ignore those altogether.
Thanks!
Cheers Russ. I'm sure the intention is not to deceive but I'm still not sure that "no data" is clear enough.
In fact, I know it isn't because several clients who use the tool have told me that they assumed "no data" to mean "no searches".
I think that "volume unknown" would be both more accurate and more transparent.
Ohhhh! I thought you were referring to the issue where in one place we said no data and another place we said 0. I get it. I'll talk to the team about switching out the wording. Thanks!!!!
Hi Russ, where does the clickstream derived novel data come from? Clickstream data exported from GA would only be for a particular account. How do you get that for all sites? Am I missing something obvious? Please let me know.
Thanks,
We purchase data from 3rd party providers that monitor, distill, and anonymize real user data.
So what does this look like in practice? Where does clickstream data come from? What does clickstream mean? Have been seeing this term a lot but can't find a good answer!
Moz is finally again worth it to buy! #MakeSEOGreatAgain
Thanks!
Our company is planning for moz for campaign. It was refer by one of us our client who is using moz. We were using google keyword planner but the results are not so good. We are in test phase so will give a try to moz and see if magic happens :)
Our keywords are very specific to telecom industry such as pcrf, service enabler, AAA infrastructure and we want to get good conversions. But keywords from keyword planner never performed well. We will try moz keyword explorer now for campaigns.
That is great to hear!
Let us know how it goes! I have found that the KWE in MOZ is most excellent. My clients love all the data I'm able to give them. I have recently begun working with several engineering firms and logistics firms and they LOVE data. Marketing for engineering has some crazy challenges as they are so analytical, and all the info in the MOZ KWE is incredibly useful. I have been using it since launch, and I'm very happy with the results, and so are my clients.
Hi Russ
I admit it. I'm using Google Keyword planner, but after reading this article you may have convinced me ... It remains to prove that Moz Keyword Explorer me of those results you speak.
How do SEO and Search Engine Optimisation both have high potential scores? Surely they're both super difficult to rank for?
Great question! Potential is based on an algorithm developed by Dr. Pete which combines both search volume, opportunity, and difficulty. In both cases, the volume and opportunity override the difficulty enough to make them have decent potentials. Of course, "high" potential will be relative to the industry - keywords like "keyword tool" and "seo tips" have higher potential scores (by just a little).
Thanks for a great article Russ. I'm seeing ranges in KWP and we have active campaigns as an agency which is strange.
I've been using explorer for some time now as I found it a better all-in-one for both suggestions and the opportunity metrics. Google moving the goalposts only adds to my reasons to switch. Our agency has moved to the moz tool now as we can't reliably use KWP in an efficient way day to day...
Keep up the great work!
Thanks, I appreciate it. I understand why Google would wan't to make data hard to access for people who aren't running campaigns, at least after a grace period. However, removing the data for people with long-term, active campaigns seems like a low blow. I hope we can help you fill in the gaps.
We are using google keyword planner but now its giving tough time so we are deciding to use Moz keyword explorer. Thanks for sharing.
Russ,
Incredible! I'm so proud of what you and the team has created and often forget the many complexities that occur behind the Keyword Explorer curtain; NLP, string-similarity measurements and deep learning integrations via Dr. Matt Peters are all mind blowing integrations to ensure quality metrics are provided.
This also perfectly summarized the recent cannibalization of Keyword Planner data. Thanks for putting all of this together!
Go Keyword Explorer! Save the day *cough* data!
Google restricts Keyword planner for everyone??
If you run large enough active campaigns in Adwords, supposedly you will be unaffected by Google's new restrictions.
Hi Russ,
I'm using the tool to pull Google UK search volumes and it looks like Keyword Explorer is not revising/processing the grouped volumes that it's pulling from Google Keyword Planner as you describe in the article?
For example:
film poster United Kingdom - en-GB 6.5k-9.3k
film posters United Kingdom - en-GB 6.5k-9.3k
movie poster United Kingdom - en-GB 6.5k-9.3k
movie posters United Kingdom - en-GB 6.5k-9.3k
What gives?
Our clickstream data and corpus in the UK is much smaller than in the United States, which makes it harder for us to find matches and then to fix them. But, the good news is we are working on 100x our clickstream data, including in UK/AU/CA so it is coming!
Hi Russ, is there an eta on improving the Australian clickstream data? We have noticed a big step backwards in the accuracy of the Australia Data over the past few days?
eg. a few weeks ago Explorer was showing
baby names: 30,301 - 70,800
baby name: 851 - 1,700
Today both keywords are showing
30.3k-70.8k
Cheers
Thanks Russ. It is true that Google Keyword Planner is a very useful tool in online marketing. But with these warnings you have done, we test Moz tool. Thanks for sharing! :)
Good to know! Moz seems like an elementary tool sometimes when compared to other platforms, but I am eager to get back with Moz!
Glad to hear. I think you will be surprised at the rigor behind our data.
Hey Russ,
Great post! It looks like the Moz Keyword Explorer tool displays volume in ranges like Google is doing for low-spend accounts. More reasonable ranges, but still ranges. Still not very helpful for forecasting or making a case for project prioritization. For instance, the term "business checks" has between 11.5k and 30.3k. Any thoughts on getting more specific in Keyword Explorer volume data?
Also, are these volumes US? If so, will you be adding functionality to view keyword demand at a local level?
Thanks,
Adam
Hey Adam, thanks for your question!
Google has actually always had ranges, but they were far more granular and they were displayed as the median of the range, rather than the range. The new limits by Google are far more obfuscated like 10-100, 100-1000, 1000-10000, 10000-100000. Ours are far more granular, more akin to what Google is. Most importantly, our ranges are built around giving you maximum predictive power throughout the year. Our range shows the likely range that the volume will fall into every month of the year, rather than giving you 1 number that is never right.
We have batted around the idea of giving a mean, median, mode, standard deviation, etc. for the volumes, but that is something we would likely only expose in the API. It is definitely on our minds though.
Thanks!
Thanks Russ,
Totally get the ranges aspect. Can I logically conclude that if we took the mean of the ranges, it would be as accurate, if not more accurate than what Google provides (provided) in KWP?
Cheers,
Adam
Well there is no change in Keywords Planner behavior here in Pakistan my be its still in the roll out phase, I have got an MCC account and a personal one and both of'em are showing the search volume at the moment.
Thanks! We have seen roll out slowly, some accounts unaffected yet. It is hard to tell whether there is something different about the accounts that keeps them unaffected, or just that Google hasn't gotten around to rolling it fully out.
I've seen this work on older computers as well due to a possible cached version? My old mac is still seeing Keyword Planner data, but my new one isn't.
it's been "broken" for a while now. I bet Russ that you, and other people who work on keyword explorer are excited. We at Serpstat are a little.
Awesome and in-depth info. Thank you for the tips on how to optimize use of the Keyword Planner and optimizing SEO. Thanks!
Hello Russ,
I do agree with Problem #1: Here is the other example of it, Google Keyword Planner groups "Web Design" and "Website Designing" together, recognizing the same results. I also have a screenshot for that, but I don't know how I can I share it here through the comment.
I don't doubt it! And what is frustrating for SEO's is that the search results for those two phrases are quite different, which means you have to optimize for them differently. They have different difficulties and different search volumes, but Google obscures it. Luckily, Moz Explorer gets it right. Website Designing is only searched a few hundred times a month, while Web Design is searched nearly 100K.
Yeah Russ , I agree with your comment.
Yes, Moz is again worth it to buy.
Thanks Russ. Being a big fan of Moz keyword explorer it is good to understand a bit about how the internal "kitchen" works. For players in niche markets I believe the issue of Google grouping keywords is not a surprise and we´ve been used to it for a long time and treat this as part of the nature of being in niche markets.
The keyword explorer does not give me keyword relevancy nor volume in my paid moz account. I am using the settings for the dutch language.
Must be that I am really late to the party but I had no idea that Google Keyword planner groups keywords in this way.
This was really eyeopening. Now I have a completely new way of looking at the way this tool works and I can make more informed decisions when it comes to Adwords campaigns.
Hey guys,
Loving the tool so far but is the keyword 'list' still quite incomplete? Seeing big gaps of no data in specific sectors for keywords which would have volume.
I believe we have one of if not the largest keyword volume data sets in the industry, but it certainly will never be as large as Google's. If you let us know what industries you see affected via a support ticket, that would be really helpful!
Nowadays Keyword planner are not allowing new account to do keywords research without filling billing information. Anybody know how to over ride it ?
You can't. You need to fill in. Really annoying.
Whaaat?! Yikes, I wasn't aware of that!? That's terrible..
Great post! I still didn't figure out why Google is changing so dramatically the results of Keyword Planner, and I wonder whether it has something to do with semantic searches. At first sight, they don't seem related to each other, but besides that, I don't find that may explain this new strategy of Google. So, until this issue is solved, Moz Keyword Explorer is the right tool to have in hand!!
Regards!
Thanks for the kind words! I'm not sure why Google is making the changes either. My guess is that they want to funnel people into using Traffic Estimator more (where you give a bid and get back estimated results). I'm not quite sure why, and until they give good data there it seems like they haven't left us with any good choices.