[Estimated read time: 12 minutes]
Whether you’ve been in the digital PR biz for years, or you’re a recent grad starting your first job, you stand to benefit from a few tips for building and maintaining valuable relationships with influencers at target publications.
That’s why I’ve teamed up with my digital PR team at Clearlink to compile a list of our favorite outreach tactics.
Finding an email address
1. Share prospect lists via BuzzStream
BuzzStream allows you to share prospect lists with fellow digital PR specialists to view one another’s notes on specific publications and their staff. You can use this tool to see which email templates have worked for your coworkers in the past and which contacts they’ve found that you haven’t. Knowing the history of communication between that publication and your colleagues is essential.
2. Use Rapportive to narrow down your guesses
Can’t find an email? Rapportive might be your answer. This Gmail plugin helps you pull up email addresses for your target editors and journalists, based on guesses you enter into the “recipient” line of a new email. You can make up to five guesses at a time. When you find a winner, you’ll see the full name and image connected to the recipient’s LinkedIn profile pop up to the right of your screen.
3. Use Twitter to search for email addresses
If Rapportive turns up dry, try taking your search to Twitter. Simply search your target’s full name plus the word “email” to see if they’ve tweeted it back to others who have requested it before. For example, to find mine you could search “Cosette Jarrett email” to see if it turns up.
4. Check annual reports
If you’re looking for the contact info of higher-ups at a company or publication, annual reports could be a great place to look. Search Google for the reports, then scroll to the bottom to see if they’ve included contact info.
5. Search for your target on YouTube
Some journalists and bloggers have YouTube channels where they publish additional work. My team has found contact info in the “about” pages for our targets' YouTube channels.
6. Use the Datanyze Insider Chrome extension
This Chrome extension helps you find the right email address for a given journalist in a process that is a bit simpler than Rapportive’s process. Once you’ve signed up and downloaded the extension, you can highlight the names of your target journalists, editors, and bloggers to get their name in the proper email address format for their publication.
In my example below, I highlighted my own name and right-clicked to run it through Datanyze for this publication. Although I don’t have a Tech.co email address, it did pull up the correct email format for staff at the publication.
7. Check their Facebook profile’s "about" section
Often, companies will provide their email address in the “about” section of their profile pages. If the email listed is not for the department you’re trying to reach, ask them to put you in touch with your desired contact.
8. Check LinkedIn
LinkedIn is a fantastic place to look for contact info for journalists and editors. Once you’ve found the person you’re looking for using a search like “Editor in Chief at CNET,” click to view his or her profile. Even if you’re not connected, it is possible that they’ve listed their email publicly under the “Contact Info” tab below the profile picture.
9. Check the Google+ page "about" section
Another place to look for the proper email for your target is his or her Google+ page. If they have an email address listed, it will be under the “about” section next to “posts." If it’s not there, look at all of the publications he or she has contributed to (also on this page) and try to find an email address at each of those sites under their author bio.
10. Run the email address though MailTester
To test an email address to make sure it’s still active, you can run it through MailTester. This will give you a green result if the email is in use, and a red result if it’s not. The example below shows a correct match.
Personalizing your pitch
11. Check your target’s Twitter feed
Generic pitches don’t work anymore. If you want to build relationships at your target publications, you have to get personal. A great way to do this is to check the Twitter feeds of the journalists/editors you plan to pitch. What’s important to them? What have they written recently? How could you tie these things into your pitch to let them know you’ve done your research?
12. Search for a personal website
Another great way to get to know the person you plan to pitch is to check out his or her personal website. This will likely come up when you search their name on Google, but it’s also commonly listed on their Twitter profile. Their website will help you answer questions such as: "What are they interested in?" "What topics do they like to write about?" "What makes them tick?" You might also find solid contact info on their personal site, too.
13. Scope out Pinterest
If you’re looking for a blogger’s interests to personalize your pitch, perhaps one of the best places to look outside of their blog is their Pinterest board. Scope out their boards to see if you share any common interests that you could bring up in your pitch.
14. Google a writer's byline
Another important part of getting to know the person you’re pitching is researching what they like to write about. When you search a target journalist or blogger’s byline, you can see where they’ve written outside of their current place of employment. Maybe you’ve written for some of the same publications and could bring that up in your introduction. Perhaps you could learn more about their writing beat based on what they’ve written elsewhere.
15. Identify alma mater alumni
Run a LinkedIn search to find others who graduated from your college or university. Start by searching your target publication’s name in the search bar, then scroll down to find the spot to filter by school on the left side of the results. Chances are, you’ll find at least a few who work at your target publications. Discussing your shared alma mater could help you break the ice before your “ask.”
16. Find current interns
I've used LinkedIn/Twitter/Facebook to find people who interned for a target company/blog network, and then I emailed them to ask for advice on how best to pitch current editors.
17. Look for portfolio profiles
Many journalists have portfolio profiles on sites like clippings.me. They will often post their favorite/best performing articles there. This can be a good indicator of what type of pitches they will like and what issues are important to them.
18. Reach out to bloggers where they’re most comfortable
For a lot of home and family bloggers, Pinterest is home. Think about how you can establish genuine connections through their posts. Once you’ve introduced yourself by interacting with their boards, reach out from your personal account with an “ask” that’s tailored to the blogger’s beat and interests.
19. Match your tone to your target
Check out your target’s tweets and articles. How do they write? Casually? Formally? Match your tone to the journalist’s most frequently used tone to make your pitch more appealing.
20. Pay attention to time zones
It’s important to keep time zones in mind before you send your pitch. Find out what city the journalist or editor lives in and adjust your sending time accordingly. In most cases, Twitter, Facebook, and LinkedIn can help you find the correct city of residence. Try not to pitch before or after they start or end their workday.
Building valuable relationships
21. Make sure a journalist is still employed at your target publication
Before you spend your time investing in a relationship with a journalist at a major publication, it’s worthwhile to make sure he or she is still writing there. You can run a site search to find their most recent article to figure this out. For example, below I’ve searched my own name on a publication I regularly write for to find my most recent article.
22. Conduct an Instagram search
At the very least, the person on the receiving end of your pitch wants to know you’re not a robot. If you’ve got an appropriate Instagram, try finding your target reporters and editors there. Follow them for a bit and like the pictures you actually find interesting and fun. This will help you introduce yourself in a unique way, so your pitch isn’t completely cold when you send it later.
23. Ask questions in the comments below a target’s most recent article
A great way to show that you’re genuinely interested in a reporter or blogger’s work is to comment on their recent articles, ask questions, and share your opinions.
24. Reach out via Facebook
Once again, the person on the receiving end of your pitch wants to know that you are, in fact, a human. Sometimes reaching out via Facebook can help you establish this. Reaching out via Messenger is a great idea if you can’t track down a proper email address.
25. Connect on LinkedIn
Perhaps one of the best ways to build a relationship with a journalist or editor is to send a connection request on LinkedIn. This keeps things professional and allows them to check out your writing credentials.
26. Form a Twitter bond
A great way to start engaging with a journalist before you pitch is to attempt to spark a Twitter bond. Find common interests and strike up Twitter conversations from their recent tweets that interest you. Don’t simply tweet generic comments or a link to your most recent project, though. They already get a lot of that. Be real and treat them like a friend, rather than a potential business opportunity.
27. Check Twitter hashtags for influencers
Go through Twitter hashtags to find influencers within your area of expertise. For example, I work with tech brands, so I was active in the #CES feed throughout the event. Find posts that are meaningful to you, and engage with those who published them. You'll learn more about your industry while making valuable connections.
28. Use HARO in reverse
The best way to get something is to give first. For your next article, seek expert advice from others in your industry on HARO. Once you’ve got a few responses, keep the relationship going beyond the piece’s publication date. Most respondents are PR people who will offer additional opportunities for coverage and even story ideas later.
29. Plan an "accidental" run-in
Check out your target journalists’ social media feeds (especially Twitter) to find out which events they’re attending next. Plan to attend the same events — not only to learn more about your industry, but to plan a potential opportunity to meet your target journalists in person.
Guaranteeing success following initial outreach
30. Always follow up! Always!
If you feel insecure about following up after a person or publication has not responded to your email, don’t.
Follow-up is an essential component in any successful outreach plan. You’d be surprised at how many publications really did miss your first email or forgot to respond.
31. Follow up on HARO opportunities, too
HARO is a fantastic tool for landing brand mentions and quality links. You should be following up after every initial pitch. Find the personal email of a journalist you recently pitched and send a quick follow-up to make sure the pitch you sent via HARO made it to his or her inbox.
32. Use Yesware for email tracking
The sad truth is that most of the outreach emails you send will yield little to no response. Although none of us can completely control whether or not the editor or journalist on the other end will respond, Yesware email tracking can at least tell us if and when our emails were opened. This helps with timing follow-up emails and lets you know if the potential problem was the subject line or the pitch itself.
33. Use BuzzStream tracking for mass outreach
This is similar to Yesware tracking. However, it allows you to track the emails you send via BuzzStream. This is a great new feature that allows you to track the mass outreach you conduct through BuzzStream as you would track the smaller outreach efforts you send through your email account.
34. Use Boomerang to schedule follow-ups
Boomerang facilitates your outreach game by allowing you to schedule follow-ups for contacts who haven’t responded. This helps you get the first touch communication you need for effective outreach.
35. Don’t stop at one location
Most large publications have multiple offices — one in New York, one in London, one in Australia, etc. If Australia doesn’t answer, contact London. If London doesn’t answer, pitch New York.
Lexi Mills (a.k.a. the Outreach Goddess) said she once did this with a large publication. After being denied by the first office, she contacted another. The second office she pitched ended up running her story. Even better? The story was wildly successful!
36. Maintain your relationships
After you’ve taken the time to build a valuable relationship with an editor, journalist, PR specialist, or blogger, it’s important to stay in touch. If you’ve connected with them via your social channels, continue to engage with them on a regular basis. Maybe even send a quick email to give kudos when you come across an awesome post of theirs. Being a person who is genuinely interested in their work (even after they’ve done what you wanted them to) shows that you are a solid go-to for future projects.
These tried-and-true tips have helped my team drum up killer links and brand mentions on sites for various well-known publications like Mashable, Elle Décor, Fast Company, Huffington Post, USA Today, and Daily Mail. Hopefully these tips will help you establish solid digital press coverage for your client or brand, as well.
As one final closing tip, I recommend you continue to learn all that you can from industry influencers to keep up as the field continues to evolve and present new challenges. One of the best ways to do this is to follow digital PR/content marketing innovators like Lexi Mills, Ross Hudgens, and Larry Kim.
What are some outreach tips your team has used successfully?
Thanks for sharing a huge list of useful tips. Actually its really tough in some industries to find out the real emails and in case of email checkers there is certain limit.
Hey Cosette what you think about checking an email (working or not) by sending deliberate email is good/not?
Hi Shalu,
Thanks for reading! In my opinion, it's perfectly fine to send an introduction email to make sure you have the right address. So long as the email is personalized to its recipient and serves as the base for building a solid relationship. You could also try emailing a different department at the publication/company where you desired recipient works to see if someone there might be able to put you in touch with the person you're trying to connect with.
Hopefully this helps!
Love this comprehensive list of useful tips, Cosette! I think your point about publications having multiple offices in different locations is something I sometimes forget about--and I really shouldn't. Each office definitely has their own style and one office may appreciate your pitch way more than the other.
Looking forward to more of your posts!
Thanks, Alice! It really is interesting to see how different office locations respond to the same pitch. The defining factors of "great" content are so subjective. It's definitely worth trying to see how a different set of editors might respond to your offer.
What a post. Every tip is worth trying... Just wanted to add one point. Go Beyond NO.
I was in a webinar where Ronell Smith of Moz was speaking and he advised not to lose hope when you receive a NO but instead find out the reason behind and no and try to fix that thing to go beyond no and get the yes for yourself.
Worth reading...
Moosa, thank you! That is a fantastic tip. Getting feedback from editors after I've been told "no" has definitely helped me refine my pitches to earn the "yes" in future pitches. I've landed some of my best coverage by asking for feedback after rejection and re-pitching based on what editors have had to say.
Excellent tips! Especially about personalizing your message. The need for developing those relationships never goes away in business.
Thanks, Dan! I agree, building and maintaining solid relationships plays a critical role in finding success in all areas of a business.
I'd like to add this one to the list for outreach / digital PR in the home decor sector..www.pressloft.com. It's like a linkedin but sector specific.
Slavko, that's so awesome! This is exactly why I wrote the post - to help others build a solid foundation for effective outreach strategies. Keep in touch to let me know how it goes!
Hello Cosette,
Magnificent advice. I will apply my strategy in the coming months because I believe that applying it will be very useful.
Thanks, Enrique! I'm happy to hear that you'll be implementing some of these tips in your own strategy. Let me know how it goes!
of course, ;)
Many thanks for these useful tips! I totally agree on the need to build personalized and quality relationships with journalists and moreover with any prospect, person that you meet for business development.
Working for a startup at the moment, it's not always easy to grab the attention of people, but after reading your list, I have the feeling that Twitter could be a great game changer for our strategy!
Thanks for reading, Josephine! Twitter is definitely an AMAZING tool for connecting with influencers.
Cosette,
Excellent post and great tips. I am sure these will help to get what i am looking for these days. I am going to start working on by following your tips. Thanks for sharing.
Thank you for reading! I'm happy to hear that these tips can help you achieve your current outreach goals. If you don't mind, please let me know how your team does while implementing these tactics. I'd love to hear how they work for you!
Hi Cosette,
This is awesome, thank you! Regrettably, I wish I could put more time into building relationships for content pitches and link acquisition requests. That being said, a few of these tips, including "forming a twitter bond" is something we could pursue without investing a big chuck of time or effort. We'll defiantly follow through on a handful of these and do some experimenting of our own. Thanks again for putting this together, I'll make sure to share with our team!
Paul, thank you for reading! I'm glad to hear that the Twitter tip might help you build relationships with those you plan to pitch. Finding the time to establish quality relationships with editors has definitely been one of the biggest challenges for my team as well. Twitter has really helped. Let me know how this tactic works for your team!
Yes, defiantly! We're already rolling this out. I'll make sure to touch base in the next couple weeks and let you know how it's coming along. We may even put together some type of mini-study. If we do, we'll endup bouncing this back over to you. Speak soon!
Excellent tips, Cosette! Thanks for sharing your outreach secrets. This guide sure will help our content marketing endeavors.
Susanta, thank you for reading! I'm always happy to share my digital PR secrets with others - it's a tough field out there! You'll have to let me know which tips work best for you once you've started implementing them.
Great, concrete tips in this post. Love it.
Thank you, Ashley!
Great Tips authorized Extension Specialists Digital PR experts .
Thanks for reading!
Wow, thanks for this great resource! It is so challenging to develop and implement a good strategy for PR and outreach. Yet, this is so important. Building relationships through resources like these is what makes great PR.
Thanks, Cynthia! I agree, building solid relationships is definitely one of the most critical AND most difficult areas of PR. Social media platforms like Twitter and LinkedIn are definitely helping though!
Hey Cosette, for someone who is finally planning on getting more serious with big outreach campaigns, this list was valuable beyond words. Thanks!
I ended up opening 6 tabs, both tools and people, and now I have my work in front of me. If my outreach campaign gets results I'd say this is where it all started.
I know this sounds old school, but lots of my contacts have come from "Tech Meetups", events and seminars. Keep all the business cards you collect and use them.
Sometimes the "old school" tactics are some of the most effective tactics when it comes to building and maintaining quality relationships in PR. I agree that meetups and seminars can be an awesome place to build relationships with industry influencers!
A great post, really complete list, for me the most difficult point is to maintain relations with bloggers
Thanks for reading! I agree that maintaining relationships with influencers is difficult. I rely on Twitter pretty heavily to stay connected!
Hi Cosette,
This list is awesome! So useful to use as a guideline when in need or lost.
Thanks! I'm glad you enjoyed the article!
Thanks Cosette,
it looks like lots of work and I believe sometimes we take for granted that some things do not happen out of nothing but out of a well prepared and organised work behind. Getting your list and going through it is an eye opener.
Luis, that's so true! Many marketers assume that if they build great content, the links and brand mentions will follow. It's definitely an eye opener when you take a look at all the work that goes into acquiring solid online coverage.
Hi Cosette
Thank you for sharing this series of useful tips to know if an email is valid. Today it is very difficult to know whether a particular email account is a run or not
Hi Ivan, thanks for reading! I'm always happy to share my tips with others. It's definitely getting more and more difficult to connect with the right journalists and editors.
Great advice. If I use 10% of these I will be on the right track. Outreach is my most difficult task.
I really like the HARO reverse angle.
Thank you, Randy! Outreach can definitely be tricky. Hopefully these tips help out!
Awesome post Cosette! These are some interesting and excellent tips to digital PR specialists and Find solid contact details through personal website is the best one. When we search on google for a website, then it shows not only contact details but business reviews and ratings too. We can calculate website reputation through these information.
Thanks, Abhilash!
Any writer would feel good if one's work is appreciated, followed in the present context, commented on Facebook as well as Twitter posts. This is, however, one of the ways through which a person from a public, tries, build an understanding with a writer, reporter or an editor talked about here. For an upcoming writer, it becomes important to publicise, promote one's written works by sending them to established ones, already working in the field. This, one can do by finding out social media accounts of famous writers and trying reading on their posts and commenting on them. Also, if possible, trying and finding their E-mail IDs and sending them somewhat personalized e-mails, to build and further establish a rapport with them for the upcoming future, the process known as Pitching.
Hi Cosette, Your article just taught me that simply building a great content and throwing links will not going to work all the time. One needs to implement a good PR strategy.
To be honest I have already tried the 2nd point you referred above. "Find the target influencer on twitter + email id." But maintaining relationships with influencers could be really hard sometimes.So I guess one has to keep trying.You never know which method will work for you.
I have even curated your blog post via elink.io and shared with my audience. I Hope you don't mind. :) Thanks once again!
I love articles like this. Such a great list, awesome to read. Each point has great notes that you can have a read of for some more details. Basically the main thrust of the article is that people will scope you out for what you have done on all corners of the internet. I feel there was a lot of emphasis given to the good old LinkedIn, probably to keep things professional. LinkedIn is where folks are going to be at their most guarded - I would be inclined to probe deeper to find out exactly the kind of content a person is capable of on a range of different topics. Good stuff.
Thanks for putting this fantastic list together Cosette. What a great list!
I think the biggest thing to take away here is, outreach for any digital marketing project is key. Attempting to use even 20 of these pieces will be nearly impossible for every piece of content/creative content produced, so pick a handful (5 or so) for each project you have and put all of your efforts into them. There is a high probability you will gain some links by using a few of these for each digital project.
Nice work!
Quality piece of text! Thank you!