I'm attending the first day of SES London as an unofficial SEOmoz correspondent. Rather than providing a live-blogging "he said; she said" commentary, Rand has asked me to provide overviews & an analytic commentary. I'll certainly do my best, but if I end up talking about what I had for my lunch you'll know that Rand got the wrong guy for the job.
The day got off to an interesting start when the registration people were unable to find my details. It turned out that this was because I was in their systems as Ciaran Norria, which makes me sound like a Columbian drug baron, but hey - it got me in, so I'll work with it.
Session 1: Organic Listings Forum
The first session of the day is the Organic Listings Forum, where attendees can chuck questions at a panel of experts. These include Dave Naylor, who does his normal act of playing the professional Northerner, which allows him to slightly hide his obvious intelligence & expertise behind a smokescreen of bluster, and Ralph Tegtmeier (aka Fantomaster), who, despite looking like the Unabomber's long lost brother, has a mind as sharp as a razor blade.
What's interesting, and boring at the same time, is how the same sort of questions that come up at every one of these sessions come up again:
- Should multi-national clients use local TLDs? Yep.
- Do links need to be from authoritative sources? Yes, but it also depends.
- Can Dave Naylor rank for anything he wants? It seems as if that's the case.
- Is Google using research/espionage to uncover link-buying? Wouldn't you?
What this means, other than that SES, SMX, & the other conferences all seem to have a healthy business model, is that despite the fact that most of this information is freely available on the web, people don't seem to fully believe it unless a real-live person confirms it. Having said that, I learned at least one thing, which is the link exploring tool offered by Majestic12.co.uk - let's hope that's not all that visitors get for their ticket price.
One of the topics that was bound to crop up, and did, was that of links and whether or not to buy them. It's an interesting discussion and, unsurprisingly, generates a lot of heated opinions (of which Dave Naylor's comparison of paid links warnings to those warning of lung cancer on cigarette packets is particularly memorable). However, there isn't, as indeed there can't be, any real resolution to the discussion. We may not like Google's policy on this, but it seems unlikely that we're going to change it. As Steve Johnston, one of the other panelists, says: It's Google's policy - do with it what you will.
Session 2: Mobile Local Search
If vertical search has been the "it's coming soon, honest" topic of most search events over the last couple of years, I feel that mobile will take that position through 2008 (and if it doesn't, you're probably at the wrong event).
The panel chair sets up the session by talking about how developments in products and systems (think iPhone and Android) make it almost inevitable that mobile search, and specifically mobile local search, will boom in the near future.
My heart drops as the initial presentations are essentially supplier creds and what should be an absolutely fascinating subject threatens to be overwhelmed by sales pitches. Whilst the technologies that are likely to power mobile search are undoubtedly fascinating, personally I'm more interested in what these technologies actually mean, in terms of the way they are likely to impact on consumer behaviours and trends. Instead I hear the word 'solutions' bandied about at regular intervals.
Luckily the discussion that follows proves to be much more interesting. One of things that comes out is the type of searches people are making on their mobiles. There are no massive surprises, showing that people tend to search for things they need right at the time that they're searching (taxis, restaurants, etc). What the data does do (even though it dates back to December 2006) is highlight the fact that if your business covers any of these areas, you need to be thinking about mobile search now.
One speaker, Alexandre Gaschard of EDA, aims to spike the mobile Kool-Aid - hardly surprising when the business model he represents (directory assistance) threatens to be made redundant if mobile search truly takes off. He argues that the talk of the death of DA, and the explosion of mobile search, is in need of a reality check. He states that users aren't interested in the speed that mobile search offers (I'd disagree), that the UI of mobiles is still a long way off (fair enough, but that's changing very quickly), and that it's still easier to find someone's number using a DA service than search.
I can accept parts of all these arguments, but when the fact that it's illegal to type on a mobile when driving in Holland (as it is in the UK) is used as a reason as to why mobile search won't take off, I wonder whether the DA business might not need a reality check as well. Surely if it's illegal to type, it's also illegal to dial? "Ahh, but you can use voice dialing" would, I imagine, be the response. But as we've said in the past, voice recognition systems could also push mobile search to a new level.
And arguments that it's limited by the fact that mobile operators won't subsidise handsets capable of utilising the mobile internet highlights the fact that none of the speakers are from the UK; my phone (Nokia N73) was a free gift from my operator, I get unlimited data for a relatively small amount, and I really don't think I'm in the minority. I've written about this over at e-consultancy so I won't go over it all again here: suffice to say that it may not happen overnight, but the revolution is definitely happening.
Ciaran is the SEO & Social Media Director of London based online marketing agency Altogether Digital. He loves a good conference and would be happy to speak at any you might be organising.
Postscript from Rebecca: Part II of Ciarán's coverage of SES London, Analytics and the Future of Search, is currently up on YOUmoz. I didn't want to overwhelm the main blog with SES coverage.
Being in directory assistance has to be about as scary as being in charge of monetising classified singles ads in the local paper. I still dial 411 for phone numbers, but as I mentioned above, my phone is incapable of 90% of the tasks I'd like it to do.
(DON'T BUY ME)
My DA charges are usually pretty astronomical (although not as bad as those rung up texting you people during Pubcon!) and if I could just look up on my phone, I would.
Um, and using driving laws as a reason why mobile won't take off? Talking on the phone whilst driving is being made illegal in many places and I don't notice that business dying.
Jane,
May I suggest a FREE directory service for you... Goog-411! I use it all the time, and do not miss racking up charges just for needing a number to the burrito place down the road!
If I could thumb that up 100 times, I would.
Yeah, it is very handy! Wait until you give it a go... Check out this blog post for the reason behind it:
Google Is All About Large Amounts of Data...
Thanks for the posting from the frontlines, Ciaran. Mobile Local Search is definitely a hot current trend, coupled to ever sophisticated cellular handsets with 3G broadband capability (...overheard recently - "I'm able to get facebook on my new cellphone, now I won't miss out") that cellular operators are giving away free on contract.
In the South African market our volumes of text messaging far outweigh talk time, as cellular rates are steep, discouraging people from making unnecessary calls. Globally people are also becoming more aware of radiation dangers associated with cellphone use, hence the preference not to attach it to one's ear.
We've got a local instant messaging service called mixit, that GPRS enabled cellular phones can access, cutting messaging costs by 100's of %. It has taken off in the pre-teen through young adult portion of the populace like wildfire. Viral truly applies here!
The bottom line is that mobile local search is poised for tremendous success. Some markets may lag others, but they all will get there!
Ciaran,
Thanks for the play by play. I have to imagine that the mobile local bits were spot on.
Depending on which side of the fence people are on, this is a huge opportunity that they are still pondering how to tap into it, or one that their near sole existence is in trying to explain why it is of no concern.....if for no other reason than to convince themselves and to assuage their own fear.
Ironically, mobile may also simply be ecclipsed by -- um search, period. As iPhones, Blackberrys and other smart phones become even more advanced in presentation and the search engines become even more advanced at association and intent, local and mobile search will indistinguishable from any other search.
Brian, excellent point re: mobile search and regular search. I've often wondered about that, too.
I feel so out-of-it, not having one of these Super Phones. Ooh! Idea!
/goes to Gmail. Composes message to Rand/
"Rand: If we're to get ahead in the mobile realm, we should all really have phones that are capable of all kinds of mobile search. Isn't that right?"
Good approach Jane.... sell in the benefits to Rand on having a smartphone! The research capabilities, staying ahead of the curve.
btw, is a new Crackberry addict.... you'll wonder how you ever managed to get by with "just a phone."
The ability to delete spam out of my various email boxes throughout the day is wonderful and really helps to free up my evening from having to wade through it all at once ;) Maybe now I'll finally get caught up on the blog posts here!
I still can't believe I made it through my first year in the U.S. without any mobile phone, smart or otherwise!
Actually theres several schools of thought on how mobile's changed how we act - people arent "on time" eg "I'll meet you at the Red Lion pub at 9:00pm" has changed to "I'm running late i'll meet you in town I'll call when I'm there"
Now if we mix in search, facebook etc with Smartphones and 3g - it could potentially be - search for "things to do in london", Google returns localised result showing bars etc (as your on mobile it recognises this and triangulates position using cellphone towers , Facebook integration highlights that Red Lion has Rand, Tom, Ciaran, Jane etc in it, 1-click google maps on phone shows how to walk there... voila stalker heaven! lol
However that sort of integration isnt that far off potentially.
Then you'll have people proud to say they live without mobile's!
Good stuff Ciaran - thanks. We were in meetings pretty much all day. Tom and Duncan are going to be at LondonSEO on Thursday night - I might make it along late...
Ciaran, thanks for the coverage. You pointed out really interesting issues on the development of Mobile local search.
Thanks for the coverage! I'm eager to hear about the auction on the RF spectrum. I have a feeling this will have something to do with mobile local - please do let us know if they mention that.
Good coverage Ciaran. I look forward to the next installment.
Thanks for telling me about Majestic12 :).
Speaking of which... why no live link there?
Nothing more than the fact that I was trying to type at speed!
That is that sorted then!
As for Mobile search, I think that we have a much higher early adoption of mobile technology over here than in the US. Something I took away from SESLondon last year was that a lot of Western SEO tends to be very UScentric, which could be an issue with the massive expansion of Eastern markets.
I for one certainly feel more comfortable with an Asian office behind me. I cannot help but recognise the enormous opportunity in the behemoth which Baidu is becoming and the need for my team to adapt for that market.
It's weird how the U.S. is slow to pick up some new things. When I showed up in the U.S. in 2002, no one text messaged.
"What?" I said. "You don't send text messages to each other?"
"No," they replied. "We use MSN messenger."
"But what about when you're away from your computers?" I asked. They looked at me like I was high.
"We call each other," they said. This was unacceptable to me, as human interaction is difficult for me when I actually have to speak to people.
2007 rolls around and they're all text messaging each other. And I'm stuck with a phone that will barely let me play Snake, let alone check my email.
Thanks so much for covering this for us, Ciaran. I'm really bummed that I can't be there, particularly to meet Ralph - he's been one of my heroes for years now - please send him my best!
but what did you have for lunch? i think the food quality is newsworthy :)
It's on the other post (sort of); ham & cheese sarnie - decidedly average!