Today, I am excited to announce the release of a new version of GetListed.org. While no new functionality is included in this update, the team and I hope it provides a dramatically improved user experience on several fronts.
The best way to get a sense of what's changed is to run a business search for yourself, but I'll run through a few brief highlights here.
Faster business lookups
GetListed is now waaayyyy faster (that's the technical term used by our engineers) than it used to be. Previously, lookups averaged around 20 seconds. We've cut the average response time in half to about 10 seconds, and we'll be working to make it even faster as we analyze usage of the app and further optimize our response times. We hope this increased speed provides a big value-add for those of you who use GetListed in your on-the-spot client meetings.
More consistent results
Previously, GetListed's Listing Snapshot displayed a composite listing based on the data points returned by several search engines in our list. This led to unnecessary confusion among business owners, and made it difficult for some of our agency users to identify which search engines were returning incorrect information about clients' listings. It also made tracking Listing Score progress over time more difficult, since this score was dependent on the order of results returned by our search engine partners, and this order sometimes varied week-to-week and month-to-month.
The new version of the site asks users to establish their canonical NAP (Name, Address, Phone number) information prior to running a full query for a given business, so that the new Snapshot page and Listing Score are no longer based on "best guess" composite listings.
Please note: this update means you may see changes in your listing scores, including for those businesses saved to your Dashboard. We suggest re-establishing these scores by running your listings through the new site. When you do, you'll have a fixed data point against which you can measure your progress over time.
Cleaner Listing Snapshot interface
When we started GetListed back in January 2009, only four search engines were displayed on the snapshot page. As our app grew in popularity and we established new relationships with data providers and other search engines, that list grew ever-longer and the formerly-simple interface grew clunky and overwhelming. The goal of the site (to get business owners to update erroneous information and add missing information) became muddied.
We hope the new interface makes these calls-to-action much clearer--to create listings on search engines where they don't exist, and to update information that doesn't match reality. The new app consolidates the old Snapshot, Accuracy, and Details pages, bringing accuracy front-and-center, and makes it easy to see listing details inline without jumping from page-to-page.
Cleaner Dashboard interface
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The new Dashboard removes the clutter of favicon-style search engine logos (another problem created by our gradual expansion to include more listing providers over the last four years). The new Dashboard provides a quick way to assess listing scores at a glance, and easy access to the details page for your listings from clickable business titles.
U.S. version only
Over the past couple of months, we've noticed GetListed UK and GetListed CA returning an unacceptably high number of errors on business queries. As part of this release, we've decided to temporarily suspend these versions in order to focus on the backend and interface for our U.S. audience, which accounted for 98% of all queries run in April. After we've had a chance to analyze our domestic audience usage on this new system, we plan to re-release UK- and CA-specific versions (along with more international sites) later in the year.
Looking ahead
Well, that takes care of most of the major changes for this release. Feedback, as always, is welcome. We've even added a handy-dandy tab where you can submit feedback directly within the app; you can also feel free to email me at [email protected].
I hope I've laid out a compelling case above for the rationale behind this release from a user's perspective. From a development perspective, the goal of this iteration of GetListed was to create a foundation for more frequent feature releases and better integration with SEOmoz tools moving forward. It paves the way for a number of new features we will be rolling out over the course of the summer and fall, which all of us on the GetListed team are even more excited about. Looking forward to sharing those with you soon!
Sounds fabulous! I have recently been searching for information about this topic for ages and yours is the best I have discovered So far. And i would like to say that I really like what you are posting here.
Love the new cleaner interface. One feature I would love to see is the ability to download a csv of all listings.
Drew, thanks for passing that along. I will add that to our feature request list!
I will missthe UK version but would love it to work compeletely next time :)
It’s so nice, I hope it will be a most helpful resource like CitySearch, Localeze, Superpages etc.
Thanks David!
Thanks for the update :)
Look forward to the UK release
AGREED. I'm excited for the UK version to re-release. Already the US version has been useful simply a directory resource.
Great to see the updates! Excited to see the canonical NAP application and the affect is has versus the best guess model on the listing score.
Are there any updates in functionality on the horizon that you can share?
We're just in the process of finalizing the feature set, so I'm not in a position to share right now...we may be able to offer a teaser at some point in the next couple months, I'll see what I can do :)
Kudos David and Seomoz keep rocking!! Its always nice to hear and to see when more time is spent on providing great user interface and experience. Make it easy to use, user friendly,visually impressive and more importantly informative, it will definitely pay back in one or the other way for a business online.
Am I really reading positive reviews ? You totally dropped all the good things about GetListed. I used to use this very powerful tool for many of my local activities and now it's just useless and I moved to YEXT. I am sure David your traffic has dropped considerably. Please bring back the old UI.
Hi Socialeitan,
The comments on this post are actually pretty indicative of the response I've received privately as well. Also our traffic spiked on the days surrounding this post, and hasn't dropped relative to where it was before launch. So it seems like it's been pretty successful.
What did you like better about the old site that the new one does not include? Would love to hear so that we might be able to include on the next update.
Hi David, I would like to give you a full answer as I know feedback and multiple views lead to a better service, but its a holiday here in little Israel, so I'll do it on Sunday.
Hi David.I like your post its very nice and very knowledgeable for me.Here you gave me lot of information about daily SEO blog.Thank you for sharing.
Oh yes, this is much better. I found 2 now that are either missing or incomplete. Also, I love the "to do" page. Very helpful. Thx.
Initial assessment is that it does not seem too great for UK businesses?
I need to spend more time looking at this.
David, great tool. Old version was giving lots of false positives so this is a lot better. One suggestion which might be only the case for me but I'd like to share with you. Under to do list, it is suggested to add your website to 4 categories but in my case there is only one applicable category that I can put my listing under. So although it is a valid suggestion, it is not useful.
Thank you again for the update and great tool, it will definitely stay in my bookmarks.
Hi Mazter,Thanks for the feedback -- this is actually a known bug that we are hoping to resolve in a near-term deployment. Thanks again!
The new UI is definitely cleaner and easier to use. One small suggestion would be - if possible, to make the 3 tabs (Listings, Reviews, To Do) a bit more obvious, because I believe many people might miss them, and I think they are very useful and time-saving.
Awesome, thanks for that feedback, Nyagoslav. Will make a note for our UI team.
Sad to see you pulling the UK version for know.
Thanks David! Looks like a great update.
Since I don't know of any US zip codes at the top of my head (well.. there's one – 90210) perhaps include a demo link/business below the search bar? Bonus points if it's randomized with business that could use some promotion.
As for the design, I think it looks a lot better than before but it doesn't really look like part of the Moz brand. Not that it needs the same colour scheme or mascot as SEOmoz but perhaps a logo/mention somewhere? I can only find the copyright notice.
Found one bug as well. On the blog subdomain the logo is not click-able.
Martijn,We do have a screenshot tour on our help hub page...but I'll see what we can do about including a link to take a tour via the homepage as well. Also, thanks for the heads-up on the blog logo--that's been fixed! :)
For the time being we're maintaining GetListed as its own brand but look for future versions to be more tightly aligned with 'Moz.
Thanks again for the feedback.
Hi David,
I was just delighted to read your announcement about the release of an international version.
I just tried out to find a spot in Austria and it worked - as far as I remember that wouldn't have been the case previously.
One bug was displayed though -> the phone numbers of the Austrian results are shown wrong in "US" style.
In tried it with several spots - check out one example here.
Furthermore some providers like Localeze, Superpages etc. of course do serve US customers, only. So those "Missing Listing" are kind of "wrong" here, too.
Really looking forward for your expansions of getlisted.org!!
Hi Petra,Actually, our previous site only worked in the US as well. We did have Canadian and UK sites on subdomains, but we were not truly international. As I said in the post and some of my comment responses, we'll be working towards more versions later this year. Thanks!
Awesome! GetListed was already crazy useful, and this looks even better.
Awesome, big improvement over the last UI for sure!
Looking good! Big improvement in UI.
It's a shame about the Canadian version... I look forward to trying the new-and-improved one.
Hi Alessandro,We definitely appreciate the feedback. The decision to suspend our Canadian site was not something we took lightly. In the end we felt it was best for users in both Canada AND the U.S. to get onto a more stable platform for the future. We will be working to bring Canada back online with the same level of functionality as the U.S. now has.
Thanks again for the feedback!
Any eta on that David?
Ignore this. I see you wrote "later this year".
Hi Donna,We do not have a projected date at the moment.
Not such great use for UK users:
"We've temporarily suspended international business queries.
Over the past couple of months, we've seen GetListed Canada and GetListed UK return an unacceptably high number of errors on business queries. As a part of our latest release, we've decided to temporarily suspend these versions in order to focus on the backend and interface for our U.S. site, which accounted for 98% of all queries run in April. After we've had a chance to analyze our domestic audience usage on this new system, we plan to re-release versions specifically for the UK and Canada—as well as other international sites—later in the year. We apologize for any inconvenience this causes, and we are looking forward to providing you with more accurate results in the near future.
- David Mihm, Director of Local Search Strategy
May 1, 2013"
Shame, I was just getting into this tool but https://www.brightlocal.com/ does a better job for UK folks if you find yourself needing.
Marcus,As I said to Alessandro above, it was a tough decision but we thought it was in the long-term interests of users both here in the U.S. and in the U.K. to get onto a platform that we could build on for the future. We definitely appreciate the feedback and we know that the U.K. represents a great opportunity in Local.
Just to add to the chorus, would love to see the UK version back (and improved) soon.
Definitely the "wrong" good news for everyone outside the US but I'm sure my clients there will be happy. :) (Good news for me = adding AU not removing UK and CA.)
The changes look great and once ALL my clients can use them, it'll definitely be a more routine part of my workflow. I have clients in 6 countries currently so I guess I just need to do the best I can with what currently exists and stop whining about it. :)
I would love an international version of getlisted.org, anyways i thinks its a great resource for customers.
I am looking forward to see something useful in Quebec/Canada.
Wow, this is awesome (my first time to know such a tool exists). I'll be totally sharing this! As others have mentioned, an international version, or at least more countries being covered, would be great.
Great update and I am now going to make sure that I get this done. Thanks!
Question: Is Yext still in partnership with GetListed.org?
Thank you,
Hi IESEO,
Yext was an affiliate-based advertising partner of GetListed through October/November of last year. Once we moved over to the SEOmoz family, we decided not to focus on monetization quite as much as we had previously.
Thanks for asking!
Does MOZ have any tools that will allow us to submit a business to all of the paid listings in get listed.
Thank you,
Hi Klemtek,
We're working on a number of fronts for building out the next version of GetListed & this is one of the primary fronts we're looking at. Hoping to have a more detailed update for readers later in the summer.
Best,
David
You're right David, it's much much better than before, getlisted.org is definitely one of the best tools in my local SEO arsenal, sorry to hear about the UK and CA versions hope the problems will solved real soon.
How do you correct/update information in getlisted.org's site dashboard?
Hi Personal Assistant,
We return information that is provided to us by the search engines. If you see incorrect information listed for your business, click the Claim Listing or Edit Listing button over at the righthand side of the screen to update that information at each search engine.
I love this one
Any word on when the UK version might be back or alternatives (or other guidance) for users in the UK?
Hi Yojimbo,
Thanks for your interest. Unfortunately there's no real update to speak of. We're still several months out from being able to offer this service in the UK.
Is there any news on the UK version release yet?
Hey Henry,
Unfortunately no solid update yet. It's something we'll be discussing in Q1 2014 but I can't promise any dates.
Thanks David
Look at that ..what I am seeing! this is much better! keep it up #wonderfulpost
Very nice job guys!
I particularly like the "To Do" breakdown.
Will there ever be a charge for this service???
Hi Scott,We're committed to keeping the core features of GetListed free to raise the importance of local listings among business owners everywhere. We are working on a paid version that customers can subscribe to, though, which will have a lot more bells-and-whistles...stay tuned!
Hi David, great news. Shame the UK version has been taken out for now, but all for the great of good I guess.
I cannot access my dashboard/login.
Is there a password recovery link?
Hi Rick,This is a known issue & we will have a fix for it out next week. Thanks for the additional vote!
I just started using getlisted a month or so ago and it's a wonderful tool.
My only question is what percentage of listings that are actively pursued actually get 100%? Some of my clients are closer and some further away. It depends on a lot of factors, like clients sending PINs for verification they receive or answering verification phone calls. But then there's problems with actually getting listings accepted. Some services take two or three tries before they're live. Some always give me trouble!
What should I expect to get completion wise on average? Obviously the goal is 100% but is that realistic?
Have same question and facing same situation. I would be glad if i will get the answer of this question. Thanks Kim Herrington to ask this valuable question.
David, I'm looking forward to your response.
Yousuf
Great to see Get Listed get an upgrade as it's now part of the SEOMoz family. It's a great little product and one we highly recommend.
Tried it. Annoyed that there was only ZIP code option not Post Code option. Came back. Read whole blog post. The lesson: read whole post before running off to play with new toys.
I visit get listed it is really working fast than before and get listed is very nice to see all listing from one source.It is great to see upgrade of get listed.
Good job on updating your listing services! It looks really nice.
Awesome, looking forward to use new version of getlisted, thanks david for making such nice UI changes, I would also suggest to add feature demoting duplicate NAPU of same business.